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“beautiful”

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Hotel Heritage - Relais & Chateaux
Ranked #5 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
Reviewed October 11, 2012

we stayed here for just one night i wish it was more. the hotel is beautiful, our room was beautiful, very clean can say nothing bad about it, and best of all brugge had the best choc. crossiants and coffee of all the places we stayed on our trip to amsterdam, brussels, brugge and ghent.

  • Stayed: September 2012, traveled with friends
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1  Thank lucy55newyork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded October 17, 2012

Thank your for your review! Yes indeed, Bruges is the place to be for World's best chocolate!
We hope you will return soon!

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Reviews (1,703)
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815 - 821 of 1,703 reviews

Reviewed October 8, 2012

This hotel has it all...

Great location as its just a few steps off the main square on a very quiet street. Helpful staff. Beautiful, old, charming ambiance but comfortably updated with modern amenities.

Comfortable bed, free wi fi, iPad in room, lots of electrical outlets for charging cameras/phones, large bathroom, lots of hot water & great water pressure in the shower, double sinks, spacious room.

In short, lots of modern/comfortable upgrades in a historic building. Would definitely stay there again.

  • Stayed: September 2012, traveled as a couple
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1  Thank Betsy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded October 9, 2012

We are delighted to read you awarded our hotel to the best one of your holiday in Europe!
We're thrilled you enjoyed your stay with us, thank you for kind words!

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Reviewed October 6, 2012

This hotel has a wonderful attention to detail. The hotel itself is historic with beautiful rooms, great pillows and amenities. It has ipad in rooms. the staff are wonderful and made us feel very special on our stay. They went out of their way to make our stay memorable. We can can recommend this hotel in the highest manner. thank you!

  • Stayed: October 2012, traveled as a couple
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Thank kim w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded October 9, 2012

Great to hear we helped to create special memories to your 30th wedding anniversary, we are pleased you celebrated this with us! Thank you for your nice review!

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Reviewed October 4, 2012

My wife and friends all enjoyed this hotel and after leaving wished we stayed 1 more night. The staff was very friendly and went out of their way to run up the stairs to help with a small problem. They helped with places to see and they even provided a free walking tour of the city with a very knowledgeable guide. The windmills and canals were picturesque and there is a GREAT litle pastry shop to the left as you walk out of the hotel for breakfast.

  • Stayed: September 2012, traveled with friends
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Thank andypro
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded October 9, 2012

We are happy you enjoyed your stay with us. Yes, the guided walking city tour we offer each weekday is very popular and gives you the opportunity to discover the historic downtown of Bruges in detail. There are a lot of nice pastry shops around the hotel however we would like to suggest we serve sumptuous breakfast at the hotel also! Maybe for your next visit....., thank you for your kind review!

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Reviewed October 1, 2012

We stayed here last week for three nights. We had booked a Deluxe room. The hotel is located only a few steps away from the main square and is easy to find with Sat Nav. The hotel staff took our car and brought our luggage in straight away. We were given a map of the area and also information about the hotel and our surroundings. Our room was at the rear of the hotel and was exactly as pictured on the hotel web site, high ceilings with chandelier, lovely furnishings, a beautiful bathroom with bath, shower and double sinks. The room was very clean as was the bathroom.
In the evening we were given a free tray of drinks (port and another) which was a lovely touch, fruit and crisps left in the room as well. The room had a free ipad to use and also free internet. Every morning we received a card telling us what the weather was going to do which was very handy.
We did not eat in the hotel for either breakfast or dinner so we cannot comment on the food.
The location of the hotel was so good, any shopping could be quickly taken back to the room and there was no need for taxis. There are loads of lovely restaurants of all prices and the market square cafes are very good.
At check out we were given two bottles of water and road map from one of the staff as she said just for the road! Another lovely touch which was very welcome.
If we return to Brugge then we would stay at Hotel Heritage again.

  • Stayed: September 2012, traveled as a couple
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Thank ladyg17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded October 9, 2012

Thank you for your kind review, we are very pleased you enjoyed your stay and we hope to have the opportunity to welcome you again in the future!

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Reviewed September 26, 2012

We had an excellent 7 night stay here. It was my 65th birthday and a nice touch was that the hotel left a greeting in the bedroom wishing me a happy birthday. The room was well appointed and serviced. Reception staff were very warm and friendly. The location is excellent for central Brugge with lots of places to eat and drink within a short walking distance so we didn't try the hotel facilities. The hotel felt much classier than we had expected for the price. Only dissappointment was that there were no complimentary tea and coffee making facilites in the room.

  • Stayed: September 2012, traveled as a couple
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Thank wisemand
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded September 26, 2012

Thank you again for celebrating your birthday with us!
While we do not offer coffee/tea in the room, we do offer room service or you can have coffee or tea at our bar Le Magnum trougout the day.
We are happy to know you had a most memorable stay and look forward to your next stay!

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Reviewed September 26, 2012

We had a deluxe room and it blew us away. There is a separate room with a sofa, chairs and TV which can be closed off from the bedroom. An iPad is in the room for use and there is free WiFi. The bathroom was huge with marble floors, double sink vanity and large shower. The marble floor in the shower and bathroom is heated! Wonderful large jacuzzi tub, too. We almost didn't want to leave the room! My only complaint is that the lighting in the bathroom and closet is too dim. The closet was black and it was hard to see anything in there. I would also not recommend the hotel restaurant. The food is mediocre and expensive.
You should go up the the terrace on the 4th floor. The view is very nice. Also check out the fitness room in the basement. Awesome!
The staff are all very friendly and helpful too.

  • Stayed: September 2012, traveled as a couple
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Thank mimskrad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded September 26, 2012

We are happy you found value in our hotel experience and thank you for your kind review! We would like to inform we serve a 3 course menu in our restaurant 'Le Mystique' from € 45pp, menu by Koenraad Steenkiste, valued by guide Michelin with two red forks.
We are pleased you enjoyed your stay and we look forward to welcoming you again soon!

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Additional Information about Hotel Heritage - Relais & Chateaux

Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Price Range: $223 - $713 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Official Description (provided by the hotel):
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

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