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“First rate hotel in very central position”

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Hotel Heritage - Relais & Chateaux
Ranked #5 of 97 Hotels in Bruges
Certificate of Excellence
GreenLeadersBronze level
London
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“First rate hotel in very central position”
Reviewed September 15, 2012

We really enjoyed our 3 night stay in this quiet,centrally located hotel. We were upgraded to a large, very comfortable room, with a big bathroom. The hotel has excellent facilities and some thoughtful touches (e.g. a weather forecast posted under our door each morning). Staff were consistently friendly, helpful and professional. The buffet breakfast had a good range of options.

  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank DandALondon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, September 17, 2012
Thank you very much for your kind words! We hope you will visit us again soon!
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1,670 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (202)
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English first
Tauranga, New Zealand
Level Contributor
21 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed September 11, 2012

I can't begin to say how pleased I am that we chose this hotel. It is perfect for us in every way, especially the location being one minute walk to the city square (Markt). It's close to the cafes, bars and shops and easy walking to the 'touristy' bits. We have a standard room and it's fantastic - even includes free wifi and and iPad! The room is beautifully furnished and very quiet, despite being so centrally located. The staff are wonderful, nothing is too much trouble.

  • Stayed September 2012, traveled as a couple
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Helpful?
1 Thank Sally G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, September 11, 2012
Great to hear you enjoyed your time in Bruges and we are pleased you enjoyed our downtown location! We're happy you appreciated our free wifi and iPad2 in your room, which is a free amenity in all our guestrooms. We look forward to seeing you again soon in Bruges!
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Melbourne, Australia
Level Contributor
59 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed September 10, 2012

This hotel is a charming 2-3 minute walk from the main square and located at the start of the main shopping street. The rooms were well appointed and about the size you would expect from a boutique hotel. The soft furnishings could do with a replacement but not a big deal. The staff here are the shining stars. The front desk clerk overheard our plans to rent a car the next day to head to the north sea (25 min drive and worth it on a sunny day) and had packed us a bag with some bottled water and sweets for the drive. Engaged attentive staff shows that there is a very competent management team behind this hotel.

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
1 Thank Jwigg2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, September 11, 2012
We are delighted to know that your stay was so wonderful. Our charming city is so close to the North Sea and the Bruges' Wood and Wetland, it makes sense to discover this during a daytrip by car or even by bike! We pride ourselves in our staff's ability to serve our guests and anticipate their needs, we hope to welcome you again soon!
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Level Contributor
5 reviews
Reviewed September 8, 2012 via mobile

Amazing little boutigue hotel, makes you feel like in a castle!

Great rooms, the space was more than enough, nice big shower cabin. The service and staff was great and super friendly. Having such a nice hotel right in the city center is the best starting point for discovering Brugge!

We will come back :-)

  • Stayed September 2012
    • Value
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Helpful?
Thank tantegina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, September 10, 2012
We are so pleased you enjoyed our downtown location in Bruges, near the Markt square, close to the canals and many other highlights! We are delighted our staff and the total experience was so positive! We can't wait to welcome you back in Bruges!
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Level Contributor
3 reviews
3 hotel reviews
Reviewed September 6, 2012

I have never written a review on here before, But I though this hotel defiantly deserves a review, The staff were more than helpful, polite and very informative, There is a very warm atmosphere created and in my opinion the staff really add to that :) the hotel itself is beautiful, unfortunately we didnt get to spend much time there as it was just a short stay so therefore didnt get to use many of the facilities but from what I did see everything looked great . We stayed in suite 43 and it was wonderful the bed was very comfortable and I had a really good night sleep. Will defiantly stay again :) Thanks Hotel Heritage

  • Stayed September 2012, traveled as a couple
    • Value
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Helpful?
Thank Emziii
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, September 10, 2012
We're so happy to read that Hotel Heritage wins your first review on Tripadvisor! Thank you for your kind words and the nice pictures and we hope to see you again very soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
United States
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed September 2, 2012

An excellent location, lovely room and bath, helpful staff (oriented us to good walks on a map when we arrived; we particularly appreciated the young woman at checkout who stored our bags during a last lunch on the Markt square, called our cab, and sent us on our way with a couple of bottles of cold water and some hard candies for our train ride). Oh, and stick your head in the fitness room downstairs--in a 13th century cellar with vaulted ceiling and carved pillar...

  • Stayed August 2012, traveled as a couple
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Helpful?
Thank michael s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, September 3, 2012
Yes, our location is indeed very central! We enjoy treating our guests to special little things and are so happy you enjoyed it! Thank you for your comments and we look forward to your return soon!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 28, 2012 via mobile

I booked this hotel as a surprise prezzie for my husband's 30th B'day. I had read all the positive reviews on here prior to booking and I have to say, our stay here far exceeded my expectations. Hubby and I thoroughly enjoyed our stay in this 'STUNNINGLY BEAUTIFUL' hotel in such a gorgeous City! Thank you hotel Heritage, we would most DEFINATELY love to return.....so 'til next time......x!

  • Stayed August 2012
    • Value
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Helpful?
Thank FIJHA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Managerheritage, Manager at Hotel Heritage - Relais & Chateaux, responded to this review, August 28, 2012
Thank you for sharing your magical experience here on Tripadvisor! We hope to welcome you again soon, maybe for your next birthday....!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Heritage - Relais & Chateaux

Property: Hotel Heritage - Relais & Chateaux
Address: 11 Niklaas Desparsstraat, Bruges 8000, Belgium
Phone Number:
Location: Belgium > Flanders > West Flanders Province > Bruges
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
#2 Business Hotel in Bruges
#2 Green Hotel in Bruges
#3 Romantic Hotel in Bruges
#4 Luxury Hotel in Bruges
#6 Family Hotel in Bruges
Price Range (Based on Average Rates): $$$
Hotel Class:4 star — Hotel Heritage - Relais & Chateaux 4*
Number of rooms: 22
Official Description (provided by the hotel):
Perfectly situated near the Market Place, the four star boutique Hotel Heritage Relais & Chateaux is within walking distance of the city's most desirable sites, including the theatre district, shopping district, gourmet restaurants, and popular tourist attractions, such as the Belfry Tower, the Church of Our Lady, the Basilica of the Holy Blood as well as all of the historic museums. Isabelle and Johan Creytens together with all the team, are very pleased to welcome you very soon at Hotel Heritage! ... more   less 
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Also Known As:
Hotel Heritage - Relais And Chateaux
Heritage Hotel Bruges

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