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Reviews (1,847)
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All reviewsle mystiquebose sound systemthe main squarenespresso machineweather reportbeautiful hotelevery eveningquiet streetlittle toucheschampagne breakfasthotel restaurantdeluxe roomperfect locationeach morningsitting roombeautiful roomwould highly recommend this hotel
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1,019 - 1,024 of 1,847 reviews
Reviewed November 4, 2011

Great location for seeing the historical sights of the city. Very quiet room. Helpful and friendly staff make you feel welcome. Sitting room with fireplace next to the bar. No request was too large or too small. They really go out of their way for the guests.

  • Stayed: October 2011, traveled as a couple
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1  Thank Thomas K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded November 15, 2011

Thank you so much for your review. Our staff works diligently to address the needs of our guests, to ensure they feel comfortable and at home.

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Reviewed October 30, 2011

My partner and I stayed at the Heritage in Bruges and found the Hotel and Staff to be first class. Nothing was left to chance and the attention to detail was excellent. FREE sightseeing tours were offered by the Hotel every weekday afternoon and were worth every minute. We will be back for a longer stay. Thank you for making our break so brilliant.

Room Tip: The superior rooms were excellent, if you can afford it, treat her. The bed was large and very comfortable.
  • Stayed: October 2011, traveled as a couple
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1  Thank Shirley W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded November 15, 2011

We were delighted to host you and hope you will return soon ! We're happy you enjoyed the complimentary walking tour of our city !

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Reviewed October 30, 2011

We were very impressed with the friendly reception and excellent service that we recieved at the Hotel Heritage. The staff were very helpful and the room was excellent. We did not make much use of the hotel restaurant as we tended to eat out but our breakfast was good and the dining room was nicely decorated. In Brugge we enjoyed the boat trip on the canal and the horse and carriage ride. The Bar Des Amis was lively and welcoming and the cafes on the square were good if a little pricey. Our favorite bar was Est Wijn Bar at Braambergstraat 7 which served excellent wine in a cosy atmosphere.

  • Stayed: October 2011, traveled as a couple
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4  Thank Ediesontour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded November 15, 2011

Thank you for the kind words. Next time you visit us, be sure to try our famous Champagne Breakfast Buffet - it's one of the most popular things to do at our hotel.

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Reviewed October 26, 2011

As others have mentioned it is located perfectly in the middle of Brugge. The reception staff was so friendly and helpful. The room attendents were helpful as well. Overall I would describe the hotel as both charming and posh. Room 43 is was very cozy. I did not like the bed in this room though. It was actually two small beds pushed together. One needed to be careful or they could "fall between the crack." There was a separate sitting area in this room which made it seem like a B&B. The whirlpool tub was enjoyable as well. I will stay at Hotel Heritage again if I ever go back to Brugge.

  • Stayed: May 2011, traveled with friends
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1  Thank Debbie_AGM
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded November 15, 2011

We hope you will return to fairytale Bruges ! We will look forward to welcoming you again.

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Reviewed October 23, 2011

Fabulous hotel slap bang in the centre of Brugge.
Friendly welcome and staff very accomodating.
Room extremley confortable with most facilities.including plasma screen, computer, mini bar and dvd player.
WiFi bit on the slow side and it would have been nice to have some tea and coffee making facilities.
On the whole the hotel was first class.

  • Stayed: October 2011, traveled as a couple
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2  Thank Peter Y
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BackofficeHeritage, Guest Relations Manager at Hotel Heritage - Relais & Chateaux, responded to this reviewResponded November 15, 2011

Thank you for the review. We have since upgraded our wi-fi system to allow for the new iPad2 in the room as a free amenity to our guests.

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