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“Staff lacking politeness!”
1 of 5 bubbles Review of Matinee Restaurant

Matinee Restaurant
Ranked #585 of 706 Restaurants in Bruges
Cuisines: Belgian, European
More restaurant details
Restaurant details
Good for: Families with children
Dining options: Late Night, Dinner, Lunch, Reservations, Seating, Serves Alcohol, Waitstaff
Level Contributor
6 reviews
4 restaurant reviews
common_n_restaurant_reviews_1bd8 3 helpful votes
“Staff lacking politeness!”
Reviewed June 8, 2013

We got inside the restaurant in a lovely morning on the 4th of June, wanting to drink something and perhaps eat depending on the menu. We sat on a table near the window and waited. When the waiter came what a surprise: we were told to leave the place because they don't serve drinks if you do not purchase food. Ok, fair enough but the lack of manner with the costumer was remarkable! Such a shame in such a beautiful city. I just came here to give my feedback and saw we were not alone in the complaint about the rude staff Matinee restaurant has.

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
3 Thank Traveler_Brazil_MG
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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323 reviews from our community

Visitor rating
    43
    75
    69
    48
    88
Rating summary
    Food
    Service
    Value
    Atmosphere
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Bristol, United Kingdom
Level Contributor
6 reviews
5 restaurant reviews
common_n_restaurant_reviews_1bd8 1 helpful vote
“Good Food”
Reviewed June 8, 2013

I can recommend this restaurant the food was good, the staff friendly and helpful.
A good clean well run restaurant

  • Visited June 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Gill485
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Grimsby, United Kingdom
Level Contributor
332 reviews
132 restaurant reviews
common_n_restaurant_reviews_1bd8 125 helpful votes
“Good Food Spoiled by Unfriendly Staff”
Reviewed June 3, 2013

Hardly a smile or any reaction. Not a friendly word to me or my Australian guests. The food we had at this restaurant was very good but marred by this man and his attitude. I will not go there again.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank ww1guide
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Epsom, United Kingdom
Level Contributor
94 reviews
47 restaurant reviews
common_n_restaurant_reviews_1bd8 46 helpful votes
“Good traditional Belgium food”
Reviewed May 28, 2013

Great food and great service - we ordered Beef Stew with chips and side salad and had waffles and pancake for desert - the waiter recommended beer that we loved and exchanged polite conversation - a good experience.

  • Visited May 2013
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
Thank Tallies
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
British Islands
1 review
common_n_restaurant_reviews_1bd8 1 helpful vote
“Best avoided.”
Reviewed May 28, 2013

Called in here for a snack, ordered a couple of toasties for around EUR10 each. We weren't too surprised about the prices as Bruges is a touristy place, but EUR10 for what we got was very poor value for money. Basically two small slices of thin bread, dry toasted with a stingy amount of filling, to the point where you just felt like you were eating plain dry toast. The staff were also very rude, we could not catch their eye to ask them for some mayonnaise to make it slightly more bearable, so one of us went up to one of the waiters and asked for some.We got a stern response, and we waited a long time for two sachets to be dumped on our table. Asking for the bill got the same treatment, so we left no tip. We wouldn't return to this establishment.

  • Visited November 2012
    • Value
    • Atmosphere
    • Service
    • Food
Helpful?
1 Thank CityFlyer2010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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