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“Excellent service, great location!”

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Ghent Marriott Hotel
Ranked #4 of 37 Hotels in Ghent
Certificate of Excellence
Queensland, Australia
Level Contributor
24 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Excellent service, great location!”
Reviewed January 25, 2014 via mobile

The staff were lovely and accommodating for my not speaking a word of Dutch/Flemish! Check in and out was painless and quick.

Room service was good, one meal took 1hr+ to get to me as they forgot to put the order through but that meal was made complementary and they were very apologetic.

Staff were readily able to give directions and recommend places etc. It was close to everything I wanted to see - Belfry, St Nick's, Gravensteen and the Main Street, and public transport.

Room itself was clean and enough space for me (same as if I'd have taken a companion) and had everything a 4ish star hotel in Europe is know for - quite luxurious. Food was good and the restaurant looked nice but I didn't eat there..

Would stay there again in a heart beat and will not hesitate to recommend the Marriott in Ghent to anyone!

Stayed January 2014, traveled solo
Helpful?
Thank jrwells6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (304)
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English first
Ghent, Belgium
Level Contributor
92 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed January 24, 2014

The service and breakfast was good to excellent, as you would expect from a hotel in this price range. The room however was just above your average hotel room: not that much better than 3*-quality and quite noisy. It is probably the best hotel in Ghent that belongs to a chain, but there are better and more charming independant hotels in town. None of them will have a view as good as the Marriot 'though!

  • Stayed October 2013, traveled solo
    • Value
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    • Sleep Quality
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    • Service
Helpful?
Thank WardvV
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ghent Marriott H, Front Office Manager at Ghent Marriott Hotel, responded to this review, January 28, 2014
Dear mr. Ward,

Thank you very much for your time to fill out your experience in our Ghent Marriott hotel.

It is nice to read you enjoyed the beautiful view as well as our service at front office and breakfast.

Please do not hesitate to contact the hotel when you have made new reservation, than we can allocate you a nice and quiet room.

Kindest regards,

Valerie Vanderstraeten
Front Office Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester, Connecticut
Level Contributor
190 reviews
126 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
Reviewed January 24, 2014

I originally planned to stay in Brussels, but a lack of availability in my preferred hotels forced me to stay in Ghent at the Marriott. I am very happy that I stayed here. I had read some good reviews, but now I have experienced the hotel for myself.

Driving to the hotel is a bit of a challenge if you are not familiar with Ghent. Make sure that you use a GPS or smartphone with a GPS feature. The hotel is right in the heart of Ghent near many restaurants, museums, cathedrals, and other places of interest. The hotel sits next to a canal. The setting is postcard material.

When I checked into the hotel, the staff was incredibly professional, and they maintained this professionalism throughout my stay. The high speed internet actually has a nice speed. The hotel restaurant offers a nice menu, and the breakfast is good. The hotel also has a fitness room. I was given a large room overlooking the canal. I can't say enough about the neighborhood around the hotel. It is incredibly nice. My room included a robe and slippers. When it came time to leave, I was sorry to leave. It was a great experience.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank Greg A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NC
Level Contributor
23 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 20, 2014 via mobile

This hotel is fantastic. We have stayed multiple times and as Americans it has all of the things that make it feel right at home. The rooms are large and spacious. The staff is superbly helpful. Anything we needed they were able to help with and if they didn't know they were happy to find out for us. They even called and made reservations for us since we weren't sure how to call or make reservations in Belgium. It's perfectly situated downtown where you can walk everywhere or take the tram around town. They also offer free bikes for those staying to take around town.
Best stay in Europe!

Stayed January 2014, traveled with family
Helpful?
Thank TrvlgrlNc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
16 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed January 11, 2014

We spent 5 wonderful days at the Marriott Ghent Hotel between Christmas and New Year's. The location is perfect, right in the Old Town and on the canal. Walk out the door and you are in the middle of medieval Belgium. Cobblestone streets take you to the Gravensteen Castle, the historic churches, and the belfry. The staff at the hotel treated us royally. Our room was in the quaint waterfront part of the hotel. It was huge and modern, yet with wooden floors and cute windows in keeping with the historic style of the old buildings. We spent several wonderful, relaxing evenings in the glass-roofed lounge where you can get drinks and light meals. The restaurant was lovely and we celebrated our 50th anniversary there. Again, the staff was attentive and the food was well prepared and tasty. The view was unparalleled. A very romantic evening!! We would return to this hotel at the drop-of-a-hat. Finding it can be a challenge and parking in the garage is a test of your skills, but the stay was well worth any frustration.

Room Tip: We loved our waterfront room and the view on the canal and historic buildings. Cost a bit more, but...
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  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank focj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Rochester, United Kingdom
Level Contributor
26 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 6, 2014

We only stayed here 1 night while attending the Ghent 6 day cycling event but had a very comfortable stay. The hotel is slightly deceptive. The front facade is a beautiful old building but once inside it opens out into a modern and stylish interior. It has an excellent location - close to the central attractions. The castle is well worth a visit. It was November when we visited so we didn't do a boat trip but you could pick one up right outside the hotel if you wanted to . The room was very comfortable and had all the amenities you'd expect. Breakfast was fantastic, everything you could want and the staff were extremely helpful. I'd thoroughly recommend this hotel to anyone thinking of staying in Ghent.

  • Stayed November 2013, traveled as a couple
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Helpful?
1 Thank paddypatel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Enkhuizen, The Netherlands
Level Contributor
350 reviews
36 hotel reviews
common_n_hotel_reviews_1bd8 145 helpful votes
Reviewed January 5, 2014

How nice, my 3 grown up sons went for a long weekend to Gent with me. The eldest had organised the hotel, it turned out to be an excellent choice. Big rooms, very clean and rather luxurious. ( tea/coffee, free internet included) the breakfast was everything one could wish for and the location is AAA. But the most important thing always remains the friendliness of the staff. That was outstanding.Caring and hospitable,seeing to all our needs and more. We would love to come back to Gent, ( a veggies paradise, by the way) and we will certainly choose this hotel again!

  • Stayed January 2014, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
Thank diana56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ghent Marriott Hotel

Property: Ghent Marriott Hotel
Address: Korenlei 10, Ghent 9000, Belgium
Phone Number:
Location: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Luxury Hotel in Ghent
#3 Business Hotel in Ghent
#3 Family Hotel in Ghent
#5 Romantic Hotel in Ghent
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ghent Marriott Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
The hotel on the Korenlei, in the historic centre of Ghent, opened its doors March 20, 2007. The hotel has 150 comfortable guest rooms and suites. There are nine meeting rooms, Poppi Coffee & Wine Bar, Brixx Cellar Lounge and Ghent Marriott restaurant with terrace and view over the river Lys and the historical facades of the Graslei. There is free WiFi. Guests can park in the parking garage under the hotel. The hotel has long been considered the top of European in the field of hospitality and was rewarded in 2013 by Trip Advisor as the best hotel in Belgium. ... more   less 
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Also Known As:
Marriott Ghent
Ghent Marriott

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