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“No room at the inn” 1 of 5 bubbles
Review of Ghent Marriott Hotel

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Ghent Marriott Hotel
Ranked #4 of 37 Hotels in Ghent
Certificate of Excellence
London, United Kingdom
Level Contributor
35 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
“No room at the inn”
1 of 5 bubbles Reviewed January 6, 2013

We were looking forward to staying here: people say very nice things about it. Alas, when my 85-year old father and I arrived at 8.30pm we were told they had no rooms for us. We'd booked some weeks earlier via Expedia, and were fed a story about Expedia bookings not showing up on Marriott's system that day, which I didn't believe. They put us in a much-inferior hotel just down the road, with apologies and a bottle of wine and an offer of a free night at the Ghent Marriott in future. Since we're unlikely ever to visit Ghent again (though it's a fascinating historic city with much to see and a very pleasant waterfront) I pressed for a refund when I got home, which they gave us. The moral would seem to be, book Marriott rooms via Marriott's own website, not Expedia; otherwise you risk being the victim when they discover they've overbooked.

Stayed September 2012, traveled with family
Helpful?
3 Thank MrLear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,832 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (293)
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Mons
Level Contributor
278 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 154 helpful votes
4 of 5 bubbles Reviewed January 5, 2013

Wife took me here for my birthday; left junior with an overnight babysitter. Our platinum upgrade got us a 2nd floor corner room on the canal, just spectacular views with the Christmas lights.

Hotel is a good quality Marriott. Breakfast buffet was superb, possibly worth driving up to Ghent on a weekend morning just for that alone.

Parking was pricey at 23eur vs 10eur off-hotel. However, as we arrived at 2000h, all the public parkhouses were full, and driving around Ghent in the dark & rain at peak dinner hour with all the bikes and pedestrians is a nightmare, so we said the hell with it and parked in the hotel garage, so kind of a good result in the end.

Looking forward to my next visit!

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank NATOPatsFan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bristol, United Kingdom
Level Contributor
207 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 115 helpful votes
4 of 5 bubbles Reviewed January 3, 2013

A good Hotel and a great location. It would have been nice to have had a better guide to the hotel by car! I finished up driving through a pedestrian zone thanks to Tom Tom! Looking forward to breakfast but some of the ingredients failed to arrive in time :o(

Apart from that all was fine. The room was nice and the location central.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Tom B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aachen, Germany
Level Contributor
32 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
4 of 5 bubbles Reviewed January 3, 2013

A great choice for a hotel when in Ghent, right in the middle of old city, but peaceful. Spacy rooms with excellent beds and big flat screen TV (poor selection of channels) in room, live music in the lobby (may disturb if you want peace during Friday afternoon). Free WiFi. Breakfast quite expensive.
Some problems with the heating in bathroom and the shower water temperature varied from cold to warm. But all in all highly recommended.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank reissu-erkki01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London UK
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed January 2, 2013

This was easily the best chain-hotel I've stayed in. Excellent, central location. Great rooms with excellent facilities and cleanliness. Staff were very friendly and efficient. We had a late check-out for no extra fee; also free WIFI. Would stay here again and highly recommend.

  • Stayed December 2012, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank L0nd0nUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mijas, Spain
Level Contributor
89 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
4 of 5 bubbles Reviewed December 30, 2012 via mobile

Entering the Lobby is a great experience! The smell is wonderful, the ceiling is extra high with led lights to illuminate the iron structure. The xmas tree made out of gift boxes and for a charity is great. Check in was spotty, Sonia did not know many things about special rates for Marriott associates. She helped and went beyond though. Check out was great! The boy (sorry for not remembering his name) was professional, accurate and full of smiles. Keep him! Breakfast was great with great variety. Parking was too expensive. Housekeeping needs revamping as I found hairs in my bathroom.

Stayed December 2012, traveled with family
Helpful?
1 Thank Diegodom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Amsterdam, The Netherlands
Level Contributor
8 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed December 30, 2012

the perfect hotel when in Ghent, right in the middle of everything!!
big nice rooms, a stunning lobby and very friendly and attentive staff
flat screen tv,s, happy hour with snacks and live music in the lobby on fridays!!
highly reccomend this property to anyone!!!

  • Stayed December 2012, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank hans t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Ghent Marriott Hotel

Property: Ghent Marriott Hotel
Address: Korenlei 10, Ghent 9000, Belgium
Phone Number:
Location: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#3 Family Hotel in Ghent
#3 Business Hotel in Ghent
#3 Luxury Hotel in Ghent
#5 Romantic Hotel in Ghent
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Ghent Marriott Hotel 4*
Number of rooms: 150
Official Description (provided by the hotel):
The hotel on the Korenlei, in the historic centre of Ghent, opened its doors March 20, 2007. The hotel has 150 comfortable guest rooms and suites. There are nine meeting rooms, Poppi Coffee & Wine Bar, Brixx Cellar Lounge and Ghent Marriott restaurant with terrace and view over the river Lys and the historical facades of the Graslei. There is free WiFi. Guests can park in the parking garage under the hotel. The hotel has long been considered the top of European in the field of hospitality and was rewarded in 2013 by Trip Advisor as the best hotel in Belgium. ... more   less 
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Also Known As:
Marriott Ghent
Ghent Marriott

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