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“Perfect stay”

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Aparthotel Castelnou
Ranked #5 of 37 Hotels in Ghent
Certificate of Excellence
Cambridge, United Kingdom
Level 4 Contributor
43 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
“Perfect stay”
Reviewed September 3, 2012 via mobile

We stayed at this Aparthotel for a long weekend. The rooms are spacious, well equipped and the bed very comfortable. The hotel is trying to run a clean air policy by re-circulating the air around the rooms and they do not like you to open the windows so the only option is to use the air conditioning which will only allow you to adjust the room temperature by a couple of degrees, which was ok during the day but we like our bedroom to be very cool at night, so it was not as cool as we would have preferred. The on site parking was very secure. Breakfast each morning was good, plenty of choice even for the most fussy eaters and the buffet was constantly refilled. They staff are are very helpful giving us plenty of advice and tips. It is only a short 10 minute walk into the town.

Stayed August 2012, traveled as a couple
Helpful?
2 Thank Lynne B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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627 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (64)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
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English first
Usk, United Kingdom
Level 5 Contributor
95 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed August 21, 2012

My wife and I stayed for one night. We found the breakfast selection good. The room was very clean and well appointed. The garage facilities were very good and suitable for touring motorcycle. The staff were helpfull.

Room Tip: A room at the front we found quiet dispite overlooking the main road.
See more room tips
  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Adrian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sheffield, United Kingdom
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed August 17, 2012

We started our cycling holiday staying with another couple at Castelnou for a night before setting off for Holland the next morning. The receptionist greeted us warmly and showed us where to store our bikes ( in the basement ). The room was spotless and very pleasant. The breakfast was delicious. Highly recommended and in a very good spot for sight seeing. We didn't know where to start our cycle route the next morning and the receptionist gave us maps and a lot of help planning our our journey.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank artsanonymous
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level 6 Contributor
265 reviews
68 hotel reviews
common_n_hotel_reviews_1bd8 220 helpful votes
Reviewed August 17, 2012

Please, please hotel developers, visit this hotel and take ideas from them. Very comfortable and relaxing with spotless clean, modern, spacious, well thought and safely organised accommodation. Plenty of storage space and beautiful small kitchenett. We felt at home immediately and we looked forward to coming back to the room although our aim of coming to Ghent was to look around the city. If there are more of hotels like this if they franchise their business elsewhere, then we would sign up for the membership!
I would have given five stars if their breakfast and sound proof were better. Breakfast was boring, you cannot eat it more than once so you will want to move to other hotel. We were woken up by the next room's shower and TV. Potty, that they could have sacrificed two inches to put proper sound proof as the space was not the issue here.
Staff are all helpful but they do not know much about their local up to date information.

  • Stayed August 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Enjoydifference
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Missouri Valley, Iowa
Level 3 Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed August 3, 2012

We stayed for 4 nights at Castelnou and were so impressed by the standard of facilities and service. Gent is a fantastic blend of medieval and modern and Castelnou is a fantastic base: modern, quiet, comfy and such good value. Our apartment on the 5th floor had everything we could possibly need: lovely beds, a spacious living room with huge TV and excellent kitchen & bathroom facilities. This is an ideal base for couples, families or business visitors. I really could not fault it. Breakfast is relaxed and has everything you could need. You have excellent facilities for self-catering or you can use the Dali restaurant downstairs which has a great menu. The location is ideal, next to a quiet canal. It's a 10 minute walk to the historical quarter or there are excellent bus routes which stop right by the building. Dampoort station is just at the end of the road, Sint Pieters a ten minute bus ride away. We visited Brussels, Ypres and Bruges with easy connections from the door. The staff were very welcoming and helpful with all travel and map questions! They even have the 9 Euro travel passes for tram and bus at reception. I have stayed in Gent before in a lovely hotel, but Castelnou is a winner in my opinion. Thanks to the staff for an excellent stay.

  • Stayed August 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank EdieMay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
New York City, New York
Level 5 Contributor
74 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed July 17, 2012

My wife and I spent a night while cycling across Belgium. A few blocks from the historic city center, but the amenities more than make up for the short walk. You get an ultra modern one- bedroom apartment. Great value!

  • Stayed July 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mike B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Gothenburg
Level 4 Contributor
39 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 9, 2012

Very good apartment for family. We traveled with our baby and the room was perfect! Clean and big enough for a family.Nice location. Only 10 minutes from city center. Room 207 bad wifi signal. They told me that the room is at the corner of the building so the signal was not good enough! Not good reason for a business hotel!!! The Internet is NOT FREE!!! Free Internet 256 Kbps! If somebody needs high speed it costs 5€/day or 15€/week! Are they serious? Business hotel without high speed Internet in 2012??? The restaurant good. Supermarket 10 min walking from the hotel. The hotel takes 4 stars overall because of the Internet.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kouros1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aparthotel Castelnou

Property: Aparthotel Castelnou
Address: Kasteellaan 51, Ghent 9000, Belgium
Phone Number:
Location: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Kitchenette Restaurant Wheelchair access Airport Transportation
Hotel Style:
#4 Romantic Hotel in Ghent
#6 Family Hotel in Ghent
#8 Business Hotel in Ghent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aparthotel Castelnou 3*
Number of rooms: 49
Official Description (provided by the hotel):
Aparthotel Castelnou*** uniquely combines hotel services with the provision of your own stylish apartment. The ideal base for anyone who is staying in Ghent for a short or longer while. Castelnou offers you an air-conditioned flat consisting of an en-suite bedroom, a functional kitchenette, and a dining/sitting area, and combines it with extensive hotel services: a delicious breakfast; lunch, dinner or just a coffee in our Dali restaurant; a refreshing beer at the bar; or a relaxing moment in the lounge. The Aparthotel is centrally located and forms a perfect base to explore Ghent up close with all its cultural treasures, allowing you to discover what makes this city so special. Ghent is also the ideal starting point to explore other Flemish cities of Art: Bruges, Antwerp and Brussels all can be reached in less than half an hour. Our guests, whether from the business sector or the academic world, appreciate the proximity and easy accessibility of the harbour, the university and the motorways. ... more   less 
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Also Known As:
Aparthotel Castelnou Ghent

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