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“Average” 3 of 5 bubbles
Review of Sandton Grand Hotel Reylof

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Sandton Grand Hotel Reylof
Ranked #3 of 37 Hotels in Ghent
Certificate of Excellence
London, United Kingdom
Level Contributor
32 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Average”
3 of 5 bubbles Reviewed February 3, 2012

Stayed here for two nights on a business trip. The room was cold when we arrived but the guy on the desk was very helpful and came up twice to sort it out. Only a small point but there was only short hanging space in the wardrobe, which is ok if you have a suit jacket but not long enough for even a short dress. I felt the room service was lacking, we came in at 10.30pm and had to order from a local takeaway as there was no room service available at that time. The common areas (bar etc.) were very nice. I have never been to Brussels before and therefore have no comparison to make with other hotels but not the best hotel I have stayed in.

  • Stayed January 2012, traveled on business
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
2 Thank Ssussan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,891 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (191)
Date | Rating
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English first
Dublin, Ireland
Level Contributor
44 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed January 29, 2012

Stayed there for 1 night with my mother.
The place wasn't finished yet at the time, but we were aware of it in advance.
Very helpfull and kind staff.
Breakfast was wonderfull.
Would come back when everything is finished

  • Stayed July 2011
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank EvelynLouise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Huizen, The Netherlands
Level Contributor
50 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
4 of 5 bubbles Reviewed January 19, 2012

For our business & leisure city trip in Ghent we decided on Sandton's Grand Hotel Reylof. It is new, situated a few minutes from the old center, with garage and wellness. Apart from the wellness, which was not open yet, a perfect choice. Spacious lounge and restaurant with a delightful atmosphere. Colourful rooms with view on the garden and rooftops, excellent beds. Next time we will want one of the rooms with terrace, unique in Ghent. Also the food surprised us, we tasted our first and excellent Waterzooi and oatmeal dessert!!

Room Tip: Ask for a room with terrace
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  • Stayed January 2012, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank monica-jan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
England
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
5 of 5 bubbles Reviewed January 17, 2012

What a great hotel! from reception to the rooms to the restaurant. this hotel has set a new standard in Belgium. I did not expect a 4 star hotel to hit this kind of level of service and detail but it exceeded my expectations. The prices are more than reasonable, so be quick before the hotel realizes they charge not enough :).


The staff make this place very special, everyone is available, we had our coffee in the lounge after breakfast and we wanted to take the cups back to the restaurant but the friendly concierge already approached us to take them. Attention to detail is great and the hotel really is nicely located in Gent.

Room Tip: take the one category up from the standard, these rooms are worth the extra money! also take breakfa...
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  • Stayed December 2011, traveled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ejd_deplanque
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
206 reviews
182 hotel reviews
common_n_hotel_reviews_1bd8 383 helpful votes
4 of 5 bubbles Reviewed January 9, 2012

This is a very good hotel. And the certainly read the reviews on this site because I was told that the water in the minibar was free on three separate occasions and I was given the access code for the free WiFi as soon as I arrived (see the comments of others below)!

I loved the decor ... although it won't appeal to all tastes. The room was a good size, spotlessly clean and well-appointed. The bed was very comfortable.

The staff were a little more hit and miss. Those on reception were brilliant. Those in the bar proved to be very inattentive at times. And my other niggle is that if a hotel says that breakfast will start at 06:30 it should be ready at 06:30 and not still be being set up. I was particularly disappointed by the way one waiter off-handedly told me to wait when I enquired where the coffee was when I came down to breakfast at 06:30.

  • Stayed December 2011, traveled solo
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank mark121
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 29, 2011

Great hotel: high class hotel, but you feel at home staying there.
Great service: the reception was nice. free wifi, free water from minibar. the service in restaurant and the bar was excellent.
Good location: a few minutes walking from the center. some people might complain about the walking distance, but it's not that far, really.

my room: Charme Rooms. With bath/shower. Laminate floor, 3rd floor, facing inner garden, with balcony. TV channel is good.

Improvement: I could hear footsteps from upstairs. I heard a lady with heels walking around, and a child running around. Noisy/not soundproof enough. my room has a laminate floor but we did not get any slippers. so it was not nice walking in the room. The bathroom in my room has no door, the toilet has a door though. If someone open the front door while i was in the shower, he/she could see me.

  • Stayed December 2011, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nizzzy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
5 of 5 bubbles Reviewed December 18, 2011

Recently refurbished and with new parts added, this is a stylish hotel with quality fixtures and fittings. The bed was very comfortable and the bathroom was very clean and modern. The only possible criticism would be the slow service in the bar in the evenings, only one bar man covering the whole restaurant and bar area. We paid 300 Euros for two nights in a small room with no breakfast. Did include parking and a 30 Euro bar bill. If you want a nice coffee and croissant in the morning check out the cafe over the road on the corner of Hoogstraat and Oude Houtlei.

Stayed December 2011, traveled as a couple
Helpful?
1 Thank Mike W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Sandton Grand Hotel Reylof

Property: Sandton Grand Hotel Reylof
Address: Hoogstraat 36, Ghent 9000, Belgium
Phone Number:
Location: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #3 of 37 Hotels in Ghent
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Sandton Grand Hotel Reylof 4*
Number of rooms: 158
Official Description (provided by the hotel):
This magnificent 18th-century Ghent hotel offers stylish interiors and modern amenities. It is only 750 meters from the Belfry. The Reylof features a wellness center and a garden courtyard with terraces. In restaurant LOF they serve classic French dishes and oriental cuisine. And in the Champagne bar you can enjoy a delicious glass of champagne. Rooms at the Grand Hotel Sandton Reylof have high ceilings, large windows and a beautiful French-style interior with modern details. Each room has air conditioning, a minibar and a luxurious bathroom with a spacious rain shower for 2 people or a bathtub. In the suites the minibar is included. The wellness in a former coach house situated in the garden offers a wonderful setting for relaxation. You can have several soothing massages and other treatments. For hotel guests the use the of the sauna, steam bath, fitness and wellness pool are free, except for the treatments. There is a business corner with PC available. Also, there are 9 meeting rooms available with connections for all types of equipment, the equipment is present in the hotel. The hotel has a parking garage (€21/day) with a free charging-point for electric cars. There is also a public parking 'Ramen', just around the corner. Since April 2013, Sandton Grand Hotel Reylof has besides the BREEAM certificate also the Green Key award. ... more   less 
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