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Sandton Grand Hotel Reylof
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Reviews (3,789)
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2,473
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189
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12
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All reviewswellness centrespa facilitiesramengreat hotelsteam roomdeluxe roomsmall poolshort walkpublic parkinghotel restaurantcomfortable hotelexcellent stayold buildingexcellent breakfastcity centrelovely citycar park
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1,419 - 1,424 of 3,789 reviews
Reviewed December 3, 2011

We stayed here last night and enjoyed it so much.
On arriving at the hotel the check in and service was excellent; quick, professional, and the offer of free tickets and transport to an art exhibition.
The decor throughout the whole building is stunning. It is really modern but also relaxed and informal.
We had a deluxe room which had some great touches. Great bathroom, lovely robes, good size bed. My only slight gripe would be that it was quite small.
It was a short walk to the centre for dinner, and then we came back to the hotel for cocktails which were fabulous.
Breakfast was very good and was included in the price.
I very much recommend this hotel. We boked through hotels.com which i believe had a special offer. It really has exceeded my expectations!

  • Stayed: December 2011, traveled as a couple
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2  Thank Lulu041
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 2, 2011

This is a hotel that is relatively new in Ghent. Some rooms are under construction, as well as the Wellness Centre. There is very little to fault here. As has been pointed out, the staff don't tell you that water is free in the minibar. There was a smell of gas in the Living Room, which more than one guest complained about. They then switched off the gas fire. The hotel certainly fills a need for a big central hotel with all facilities.
I cannot comment on the restaurant as I didn't use it. I will go back there.

  • Stayed: November 2011, traveled solo
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1  Thank ProfessorCalculus
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 30, 2011

The Sandton Grand Hotel Reylof is amazing. We missed our turn off coming into Ghent and ended up down near the railway station. Walked to the hotel, and was greeted by Nicholas (sorry if I've spelt your name wrong) who gave us very precise instructions on how to get our car from where we had parked to the hotel, said if he wasn't so busy at reception he would have come with us, and I believe he would have. The room and the staff were excellent at this hotel and I would highly recommend anyone to stay here when in Ghent. We will definitely be back next time we're in Ghent.

  • Stayed: November 2011, traveled as a couple
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1  Thank Vixen1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2011

This is a lovely hotel for a city break in Ghent - particularly if you have your own car (otherwise it would be quite a walk to the historic centre). The hotel is lovely - and looks even better than the pictures. We had a Junior Suite and a Deluxe room, and both were gorgeous. Roomy, atmospheric, clean and good quality decor and finishes. Loved the free-standing bath in the suite. The walk-in shower in both rooms was great too, but the towels could have been slightly bigger.
The lady on reception was enormously helpful - and went to a lot of trouble to help us with extra beds/bedding for our 2 small boys.Breakfast on the pricey side but underground parking (12.50 per night) reasonable. Would have been delighted to stay longer!

Room Tip: Go for a Junior Suite if you can - the freestanding bath is wonderful!
  • Stayed: November 2011, traveled with family
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1  Thank wsw74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 26, 2011

Stayed for two nights. The front desk staff were friendly and courteous but failed to provide important information at checkin and checkout. The rooms are nice and the shower/bath is great. There are many English tv channels and the water in the minibar is free, but the front desk staff forgot to tell us this As well as give us our login for the free and fast Internet. On check- out we were charged for the room even though we had pre-paid through hotels.com. There was a lot of construction noise starting around 7:30 am during the day and the stairways were very dusty. The maids staff did not appear to know what to do when encountering guests. Twice while waiting for elevators used by maids, they didn't seem to want us to use the elevators while they were in them. I expect when they finish construction and properly training their staff this will be an excellent hotel.

  • Stayed: October 2011
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2  Thank Travelling_Berry_Man
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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