I give this hotel only 2 stars because I found the manner in which the room had been cleaned unacceptable. I did not mind the fact that the room was tiny, the walls were thin so you could hear everything happening in the hallway, the bathroom again tiny, although I think all these factors should bring the price of the room down. I slept quite well (the mattresses are very comfortable), although one of the rooms I stayed in gave into an alleyway where refuse collectors started banging and clanging around 6am. I also did not mind the general air of shabbiness. Breakfast was also quite good and standard (eggs, sausages, fruit, cereal, everything). But my stay was spoiled by the fact that both rooms I stayed in (I stayed there twice in August) were very dusty (dust bunnies flew off the chair when I put my hand on it, and all the surfaces were dusty: the night stand, the desk, the TV table, the TV remote). The bathroom walls were yellowish and scuffed, and the cracks between the tiles were dirty, and the adhesive had turned black in the corners. The situation did not change (I assumed at first that the room had been cleaned weeks before and nobody had occupied it, and that's why it was so dusty, but it became clear to me that the cleaners were simply not wiping the furniture properly on a daily basis, but merely straightening the bed). This was partly explained when I saw a member of the cleaning crew also serve in the hotel restaurant. I think the hotel is simply not hiring enough help, otherwise I can't understand why one person would have to both clean the rooms and serve in the restaurant.
- Official Description (provided by the hotel):
- The ibis Gent Centrum Opera is an economy hotel located in the vibrant medieval city centre of Ghent. With close proximity to all major touristic attractions as the 'Gravensteen' Castle and in the very heart of the shopping centre. The hotel is easily accessible by tram from the station. The tram stops in front of the hotel. The hotel is an ideal point of departure to discover the local museums as well as the Saint Bavo's Cathedral with the famous altarpiece 'Adoration of the Mystic Lamb'. The hotel offers air-conditioned rooms with a high speed Wi-Fi internet access and a trendy bar. On-site parking with possibility to store your bicycle. GLBT friendly hotel. Pets allowed. Meeting and luggage room available. There is a tram stop in front of the hotel, convenient travel connections to Bruges, Brussels and Antwerp. You can easily get to your business meeting or visit the well known landmarks in the four medieval cities of Flanders. The ibis Gent Centrum Opera hotel is located in Ghent within the entertainment and shopping district. The 134 rooms are equipped with the new Sweet Bed. The practical and inviting ibis room boasts all the features you want most including international TV channels and a bathroom with shower. Enjoy a treat or chill out with a drink in our friendly bar. All rooms are 100% non-smoking and there is complimentary Wi-Fi for all guests throughout the building. Ibis Gent Centrum Opera is ready to adjust to your schedule. Reception is open 24 hours a day to help with any of your queries. The Dawn of a Brand New Breakfast... Breakfast will never be boring again. Enjoy making your own Brussels waffles and try our different kinds of fresh baked bread, rolls and fresh squeezed orange juice. You can relax and enjoy our buffet daily from 6.30am to 10am (11am on the Weekend and Bank Holidays). Hotel with on-site parking, luggage room and place to store your bicycle. With convenient travel connections and only a 30 minutes drive to Bruges and less then one hour to Brussels and Antwerp. Hotel ibis Gent Centrum Opera is the ideal point of departure to visit the four most famous medieval cities in Flanders. The ibis Gent Centrum Opera hotel is located downtown Ghent within the entertainment and shopping district and offers the perfect base to explore the city. You can easily get to your business meeting or see the famous landmarks of nearby attractions including the Saint Bavo Cathedral with its famous Altarpiece 'Adoration of the Mustic Lamb' and the unique city centre located 'Gravensteen Castle'. ... more less
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- Also Known As:
- Ibis Gent Centrum Opera Hotel Ghent
- Ibis Hotel Ghent
- Accor Gent Centrum Opera