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1,091
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270
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All reviews great location superior room city hall excellent hotel central location free wifi underground parking breakfast buffet spacious rooms per day within easy walking distance old town reception staff modern hotel christmas market main attractions restaurants and bars
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7 - 12 of 2,582 reviews
Reviewed April 12, 2019

Good hotel and a good location worth the taxi ride from the station to the hotel. We had a large executive room which was very comfortable. Breakfast was good and quite a few restaurants within easy walking distance

Date of stay: April 2019
  • Trip type: Traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank Quest58973547679
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarijkeDC, Guest Relations Manager at NH Gent Belfort, responded to this reviewResponded April 12, 2019

Dear guest, thank you for your fantastic review and score, we are really glad that you have enjoyed your stay with us so much. We always do our utmost to provide an extraordinary experience to all our guests and your beautiful words confirm us that we have succeeded in this. Looking forward to having the pleasure of welcoming you again soon, greetings and wish you a pleasant day.

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Reviewed April 5, 2019

First time in Ghent to see the Ghent Altarpiece. But it is entire city that is magical as if it is stuck through time with all the great architectures to see.
We had a great stay in NH Ghent. The front desk is helpful and even remembered that it was my wife's birthday. We were given a room in the second floor with a great view of the church. The room was like a loft with a second floor. Upon entering the room, a king size bed is on the left side, small dining area on the right and a lower level with a sofa for watching TV and another small nook opening to a Bay window where you can sit and have coffee while people watching or admiring the view. No slippers were provided as advertised. Breakfast was excellent with a wide variety of spread. Harold Ferrer att he restaurant is very nice and accommodating. Location is quite close to restaurants, shops and the square. But shops do close early before 8pm esp on Sunday when only a handful is opened.
Only fault is there was no free water provided when we first checked in and there were no shops or vending machine that we can buy water. The front desk working that night took the time to get us 2 small bottles of water from their kitchen and had it charged to our room instead. But on the day we checked out, they were nice to pack us a breakfast box to go.
We had a hard time with the train station. No signs,directions in English. had trouble finding where to get the taxi cab from there. We dragged our luggages finding where it is. The taxi we got was not friendly, did not use meter and fussed when we asked for one. They charged us 13 Euros even its just less than a mile away. On the day we left for Frankfurt, we had the same experience when taxi stopped at the lower level of the station instead of the main entrance and we have to drag our luggages way up in a winding path to the ground floor. It was an inconvenience.

Room tip: Good size rooms, second floor was quiet with a side view of the church.
Date of stay: March 2019
  • Trip type: Traveled as a couple
    • Value
    • Cleanliness
    • Service
Thank MC M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarijkeDC, Guest Relations Manager at NH Gent Belfort, responded to this reviewResponded April 6, 2019

Dear guest, many thanks for your stunning and detailed review about our hotel. Delivering a perfect service in a perfect environment, after all this is our daily goal and your beautiful words confirm us that we succeeded in this, thanks to the kindness and helpfulness of all our staff, and especially of our Harold, to whom we will relay your compliments with pride.Your tip about putting a complimentary bottle of water in the room has been forwarded to our general management for further consideration. Looking forward to welcoming you again soon, kindest regards and have a nice day.

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Reviewed April 4, 2019

This was my first experience with a NH hotel as I typically travel on business in the US.
The hotel was right in the city center within walking distance to everything. My rate included the breakfast which was a buffet style with plenty to choose from as well as a small gluten free section for those with Celiac or intolerances. My room was quite large and had a nice size closet, bathroom and a sitting area. In the room I had a desk and the WIFI was great. The staff was friendly and I will stay there again if I'm ever back in Ghent!

Date of stay: March 2019
  • Trip type: Traveled on business
    • Value
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Review collected in partnership with NH Hotels
Thank Wander13944124754
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarijkeDC, Guest Relations Manager at NH Gent Belfort, responded to this reviewResponded April 4, 2019

Dear guest, thank you very much for your stunning and detailed review about our hotel. Delivering a perfect service in a perfect environment, this is our daily goal and we are very proud of your appreciation of pretty much all our services! What makes is most happy, is your compliment to our friendly staff, since after all it's them who will always remain the icing on our cake and we will certainly share it with them. We very much look forward to indulge you again soon, kindest regards and have a great day.

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Reviewed March 27, 2019

The location of the hotel is excellent, the servicealways meets my expectations and the rooms are spacy and clean. For all these reasons this hotel has been my selection all the three times I visited Ghent in the last year or so.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank GrandTour42770414253
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarijkeDC, Guest Relations Manager at NH Gent Belfort, responded to this reviewResponded March 28, 2019

Dear guest, thank you very much for your great review and beautiful compliments, that are likely to inspire many future guests. We are glad that you have enjoyed your stay with us and are really proud that we can count you among our regular NH-guests. We always do our utmost to offer an extraordinary experience to all our guests and receiving this fantastic feedback is the most beautiful reward you can give us! We will do our utmost to keep living up to your expectations and look forward to welcoming you again soon, kindest regards and have a nice day.

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Reviewed March 26, 2019

Business style hotel in the centre of town with parking. Close to all amenities including public transport, cultural, restaurants, bars and shopping
Friendly staff. Good service. Ok breakfast.
Good size room.

Date of stay: March 2019
  • Trip type: Traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with NH Hotels
Thank Nuzia
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MarijkeDC, Guest Relations Manager at NH Gent Belfort, responded to this reviewResponded March 27, 2019

Dear Nuzia, thank you very much for the time you took to post such a nice review about our hotel. We are indeed blessed with a top location, right in the very heart of the medieval city centre, from where the whole city can be easily explored on foot. It's also great that you have enjoyed our sumptuous buffet breakfast as well as your spacious room, but most of all, we are proud of your compliment about our friendly staff, since after all, our employees will always remain the proverbial icing on the cake for every successful stay! Looking forward to having the pleasure of welcoming you again soon, kindest regards and have a great day.

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