We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Well placed and charming staff”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Novotel Gent Centrum
Ranked #8 of 38 Hotels in Ghent
Certificate of Excellence
GreenLeadersBronze level
Reviewed November 20, 2013

This Novotel is one of the best we have used. It has parking but more expensive than Engish Novotels at £15 a day. Hell to find your way to it tho despite Sat nav. Quietly and well placed on a pleasant square with all the places you would want to visit very near and a narrow lane adjacent with interesting small shops and restaurants. Useful as the hotel's restaurant is rather limited tho the breakfast is very good. All staff we met were completely charming and very helpful. We would never have visited the University's botanic gardens if one of the receptionists hadn't recommended it. Our very pleasant stay in this hotel greatly enhanced our 3 day visit to Ghent which is a pretty town with interesting museums and one of the greatest paintings, the Adoration of the Lamb. We much preferred Ghent to Bruges. Well done Ghent Novotel.

Room Tip: In a quiet pedestrianised location, tho central, so front is fine and the back rooms presumably over...
See more room tips
  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank FlomayKent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this reviewResponded November 21, 2013

Good evening,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

We are very happy to read such beautiful comments.

We look forward to welcoming you again at Novotel.
Tip for next visit, please enter Hoogpoort 52 in GPS and you will arrive straight at the parking area.

Warm regards

Sven TOUNE
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,313)
Traveler rating
Traveler type
Time of year
Language

395 - 401 of 1,313 reviews

Reviewed November 15, 2013

This was my first trip to Belgium in general and I did not really know what to expect. Following a late night taxi ride from the St. Pierre train station I wasnt sure what to expect driving through the outskirts of Ghent. As we got more into the city centre, the city unfolded itself in a great way, a mix of contemporary and awesome castles, cathedrals, and canals - in some ways similar to the city layout of Amsterdam.

This hotel was at the center of it all. The staff was very friendly and helped us not only check in but also managed to find us a place only a 2 minutes away which would serve food at 1130pm. Within a 5 minute safe walk, you could find probably 10 bars, 10 restaurants, and maybe a half dozen tourist attractions. During the day its a perfect location to see the city center, do a canal tour, get some Belgian waffels, and explore.

The room itself was great for the price, compared to American standard the room and bathroom were of course a little small but were better than par on European standard. The room was very clean and had excellent WIFI (no bandwidth restrictions).

I've lived in both the USA and the Netherlands and have traveled around Europe and would highly suggest this for your next trip to Ghent.

Room Tip: Get a room with a view of the square! We got one by chance but its a great view day and night.
See more room tips
  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Evan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this reviewResponded November 17, 2013

Good evening,

Thank you for taking the time to answer our questionnaire.

Thank you so much your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Woarm regards

Sven TOUNE
Front Office Manager.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 10, 2013

To me this is a business hotel, but it is right in the centre of the historical qtr. There are 2 entrances, one on each side of the hotel, both leading you in different directions to explore. Please do explore, this is a great city.

The rooms are clean & well serviced, the hotel is central, but it's not cheap.

  • Stayed: November 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this reviewResponded November 11, 2013

Good evening,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Sven TOUNE
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 9, 2013

  • Stayed: November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Jorge L
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this reviewResponded November 11, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 4, 2013

  • Stayed: October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with Accorhotels.com
Thank Jacob_Johan
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this reviewResponded November 6, 2013

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Reviewed November 3, 2013

Stayed here for one night, Ghent is very small and Novotel is dead central to all of the sights which we managed to see in less than half a day and you can see them from reception. Breakfast costs a lot, so if its cheaper book a breakfast rate or at out €20 I think.

Room was quite big, and a sofa featured in the room which was a nice touch, as was a door that separates the room from the toilet and front door. Separate toilet to bathroom was also a bonus.

Tip: get a tram from the station number 1 and stops right by hotel. Also eat at the little Italian restaurant to the left of the hotel's back entrance.

Stayed: October 2013, traveled as a couple
Thank HospitalityLecturer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this reviewResponded November 6, 2013

Good evening,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Kind regards
Sven TOUNE
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 1, 2013

Location excellent, staff polite. In lobby xbox for kids with 2 apple desktops to let use of web , for free. Small book corner for toddlers. Breakfast at 20 euro a person I felt was extortionate so did not take. Car parking under this hotel likewise expensive at 16 euro a day. Local public car park, modern well lit and totally safe, well used and 3 mins walk away. I used it 3 times during stay with 3 little kids. No big issue. Cost half that almost than hotel parking. Just ask reception to tell you how to get to this public car park, they will give you a map. Tea/kettle and hair dryer in room plus a small fridge. Excellent. We had room with a double bed large one, plus a sofa bed for 2 kids. Comfortable. Staff considerate.

Room Tip: Room on back of cathedral far quieter, bells chime and people do get merry so if you like your windo...
See more room tips
  • Stayed: October 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank londonrules
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sven T, Front Office Manager at Novotel Gent Centrum, responded to this reviewResponded November 3, 2013

Good evening,

Thank you for taking the time to answer our questionnaire.

We very much appreciate your positive comments regarding your stay at the Novotel Gent Centrum.

I have shared your comments with the team, so that they are aware of their contribution in helping to satisfy you and meet your expectations.

Positive feedback from satisfied clients is our greatest reward - thank you.

We look forward to welcoming you again at Novotel.

Kindest regards

Sven TOUNE
Front Office Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Ghent hotels
0.1 mi away
NH Gent Belfort
NH Gent Belfort
#7 of 38 in Ghent
2,225 reviews
0.2 mi away
Ghent Marriott Hotel
0.4 mi away
Sandton Grand Hotel Reylof
Show Prices
Show Prices
Show Prices
0.1 mi away
Ibis Gent Centrum St-Baafs Kathedraal
0.4 mi away
Ibis Gent Centrum Opera
0.2 mi away
Hotel Harmony
Hotel Harmony
#2 of 38 in Ghent
1,004 reviews
Show Prices
Show Prices
Show Prices

Been to Novotel Gent Centrum? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Novotel Gent Centrum

Address: Hoogpoort 52, Ghent 9000, Belgium
Phone Number:
Location: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Ghent
#5 Family Hotel in Ghent
#7 Business Hotel in Ghent
#9 Romantic Hotel in Ghent
Price Range: $118 - $212 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Gent Centrum 3*
Number of rooms: 117
Official Description (provided by the hotel):
The Novotel Gent Centrum is located in the historic centre of Ghent, close to the tourist attractions and shops. In a modern setting with timeless decor, the hotel features 117 rooms. The bar and restaurant boast a diverse menu in a stylish, warm environment. Depending on the weather, you may choose to dine on the verandah or next to the pool in the terraced garden. This 3 star hotel is perfect for a holiday in Ghent, be it for a weekend or for short stay with your partner or family. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Travelocity, ACCOR, TripOnline SA, Orbitz, Cheap Tickets, Hotwire, Cancelon and HotelQuickly so you can book your Novotel Gent Centrum reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Gent Centrum Hotel Ghent
Novotel Hotel Ghent
Novotel Ghent
Ghent Novotel

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing