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“Lovely hotel in Ghent”

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Novotel Gent Centrum
Ranked #8 of 37 Hotels in Ghent
Certificate of Excellence
GreenLeadersBronze level
Level Contributor
14 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
“Lovely hotel in Ghent”
Reviewed January 27, 2013 via mobile

The hotel was well located to explore Ghent, the rooms were clean and modern, the breakfast was the best we had in Europe, and we were very happy. We stayed in a junior suite and the only reason we did not give 5 stars is that the kids beds were sofa beds instead of real beds.

Stayed January 2013, traveled with family
Helpful?
1 Thank Anna B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review, January 29, 2013
I would like to thank you ,for your comments after your stay in Novotel Gent
. Those comments I will share with my team
Many thanks and all the best
Emile Lannoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,244 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (87)
Date | Rating
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  • English first
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English first
Athens, Georgia, USA
1 review
Reviewed January 22, 2013

I enjoyed my stay in Ghent. The staff were friendly ( except for the clerk who I woke up upon my departure :-)
The location and price were excellent. I enjoyed my stay.
I have stayed at Novotels elsewhere in Europe and the Ghent Centrum was the best so far.
Ervan Garrison

  • Stayed January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank egarriso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review, January 24, 2013
Hello
I would like to thank you for your comments after your stay.
I will share this with my team
All the best for 2013
Emile Lannoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed January 17, 2013

Cant fault the hotel, very central, easy to walk everywhere. Driving was very difficult to find with the one way roads and pedestrian walkways. When we finally found the hotel, with the help of the local police, the hotel car park was a nightmare to get into the parking spaces, all very small, had trouble getting out of the car once parked! And they charged for the parking :-(

  • Stayed December 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank LondonVinny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review, January 24, 2013
Many thanks for your comments after your stay in Novotel Gent
This will help us to improve our service in the coming months
Best regards
Emile Lannoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hastings
Level Contributor
107 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 54 helpful votes
Reviewed January 16, 2013

We have stayed at this hotel a number of times and it is a better than average Novotel with an interesting layout around a central pool area right in the center of this city.

Typical international breakfast - try and get an inclusive rate as the price of breakfast as an extra is extortionate!

The car park is under the hotel - book in advance if you can as parking in Gent is nightmare!!

Gent is a great city and this hotel is well placed for exploring it.

Room Tip: Choose a room that overlooks the centre of the hotel - the pool area.
See more room tips
  • Stayed September 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Southcoasters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review, January 24, 2013
Many thanks for your comments , after your stay in Novotel Gent .
I will share those with my team
All the best for 2013
Emile Lannoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Brussels
Level Contributor
210 reviews
46 hotel reviews
common_n_hotel_reviews_1bd8 90 helpful votes
Reviewed January 14, 2013

Hotel booked at discount rate; if not price would have been excessive.
Hotel is located in the heart of the city next to the Sint-Niklaaskerk.
The employee at the desk did not manage to speak French fluently (in a hotel of the French group ACCOR).
There is a swimming pool in open air but in Winter this pool is obviously closed.
The breakfast offers much and from good quality in buffet style: continental and English breakfast.

Room Tip: We had a room on 3rd floor. In the corridor at the 3rd (and 4th) floor you have a nice view on the M...
See more room tips
  • Stayed January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Kris S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review, January 24, 2013
Many thanks for your comments , after your stay in Novotel Gent.
This will always help us to improve our services in the coming months.
Best regards and all the best for 2013
Emile Lannoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
West Midlands
Level Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed January 8, 2013

Stayed with friends at the Novotel Ghent Centrum. The hotel is situated in the middle of this small but beautiful city, there are some magnificent buildings to see especially the Cathedral. The hotel was clean the rooms very spacious with clean towels provided every day. Not many coat hangers but if you ask for more they will be provided. The buffet breakfast was plentiful with various items hot and cold to suit all tastes. The meals and the service in the restaurant was of a very high standard. The staff were really friendly and helpful. The New Year Gala Dinner could not be faulted wth adequate food and drink provided. This was our second visit to Belgium but our first visit to Ghent and we will most certainly return and have no hesitation in recommending this hotel.

  • Stayed December 2012, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank The-cedars
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
SPAREINE, General Manager at Novotel Gent Centrum, responded to this review, January 24, 2013
I would like to thank you for those comments , and wish you all the best for 2013
Best regards
Emile Lannoy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Gent Centrum

Property: Novotel Gent Centrum
Address: Hoogpoort 52, Ghent 9000, Belgium
Location: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#3 Green Hotel in Ghent
#5 Family Hotel in Ghent
#7 Business Hotel in Ghent
#9 Romantic Hotel in Ghent
Price Range (Based on Average Rates): $
Hotel Class:3 star — Novotel Gent Centrum 3*
Number of rooms: 117
Official Description (provided by the hotel):
The Novotel Gent Centrum is located in the historic centre of Ghent, close to the tourist attractions and shops. In a modern setting with timeless decor, the hotel features 117 rooms. The bar and restaurant boast a diverse menu in a stylish, warm environment. Depending on the weather, you may choose to dine on the verandah or next to the pool in the terraced garden. This 3 star hotel is perfect for a holiday in Ghent, be it for a weekend or for short stay with your partner or family. ... more   less 
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Also Known As:
Novotel Gent Centrum Hotel Ghent
Novotel Hotel Ghent
Novotel Ghent
Ghent Novotel

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