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“Excellent”
5 of 5 bubbles Review of Hancelot

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Hancelot
Ranked #3 of 113 Ghent B&B and Inns
Amsterdam, The Netherlands
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
“Excellent”
5 of 5 bubbles Reviewed January 2, 2013

My husband and I stayed here for one night and were pleasantly surprised. This hotel is somewhat hidden in a side street just outside the centre of Ghent. It used to be the residence of some nobleman and still has a special atmosphere of old fashioned luxury. This could be a boutique hotel, but the prices are way below boutique hotel level, which makes this a very good option for those who wish to avoid the thirteen in a dozen hotels. Rooms are very spacious and tastefully furnished. Staff are helpful and friendly and more than willing to give advices about restaurants etc. Good continental breakfast. This hotel lies within about 10 minutes walking of the historical centre and the art district.

  • Stayed October 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
2 Thank Sanne1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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225 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Hasselt, Belgium
Level Contributor
39 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
5 of 5 bubbles Reviewed January 1, 2013

Great value B&B in Ghent. Very authentic atmosphere, friendly and professional staff. If you like to feel the luxury of the 19th century, come to this place. Only downside: location a bit outside of historic Ghent and not so many restaurants at hand (Hancelot doesn't have one)...but there is an immediate trolley (1 Min walk to the bus stop) to take you there. And if the weather is not too bad..it is only a 15 minute walk anyway.

  • Stayed December 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank Beerrrr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed December 30, 2012

I stayed at this hotel with my wife to celebrate our anniversary. I can honestly say it was one of the best hotel experiences ever. From the ever so kind, hospitable and professional staff that does everything to make you feel like home, up to the impressive, romantic and atmospheric rooms! It felt like we were royals staying in Ghent for a night! This is one of those hotels where you feel like its worth every eurocent; because what you get is not just a room, but a whole experience! Top notch! Special thanks to the staff for the sweet present that was waiting for us in our room celebrating our anniversary! You gained two life long customers! See you again nextyear!

  • Stayed September 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JwpvanH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eastleigh, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed December 1, 2012

This is a lovely hotel a short walk from the centre of town in a discreet cobbled sidestreet. My daughter and I spent one night here and enjoyed every minute. The staff were extremely friendly and helpful and gave us a very welcome drink after our long journey and plenty of information on Ghent and how to spend our time there. Particularly useful was the advice to see Ghent at night because the lighting is absolutely magical. Our room was delightful with antique furniture and thoroughly modern bathroom amenities. We resisted the temptation to play the grand piano downstairs but enjoyed the grand atmosphere. Breakfast was plentiful and tasty and again, set in a dinnig room fit for Marie Antoinette. Lovely. My only disappontment was that we could spend only one night there.
If you're arriving by train, I would suggest you get a taxi from the station, it's not far (too far to walk though) but we found ouselves waiting at the wrong bus stop and when we did find the right stop, the driver didn't know where Vijwindgatenstraat was so we had to guess when to get off with the help of googlemaps.

  • Stayed November 2012, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mand195
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hancelot, Owner at Hancelot, responded to this review, December 2, 2012
Lovely to read you have enjoyed your stay and wished you would have stayed longer. From the train station St Pieters you can take buss 76,77 or 78, direction city centre. Since they are renewing the train station it is sometimes a bit confusing where the bus leaves. Get off at the stop called Vijfwindgatenstraat (name of the street of the hotel) or ask at the driver for the first stop opposite the “Zuidpark” or also called “King Albert Park”. Indeed a tour through Ghent during the evening is highly recommended. Ghent has won the City of Light Award like large cities as Seoul and Vienna. Thousands of led-lights show you the magnificent buildings and spots. We can provide you with a special map to do a City of Light-tour on your own pace. We provide you with a handy bag filled with glasses and a bottle of wine to stop at one of the beautiful views and enjoy a drink. How romantic is that! Furthermore we provide you with a blanket to keep you warm whilst enjoying the view. Hope to see you back soon!
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Gilze
Level Contributor
144 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
4 of 5 bubbles Reviewed November 22, 2012

This is a really great hotel when you like grandeur. Although the hotel is in a neighbourhood that has seen better times, the hotel is really worth a stay. Provided you like the old historic details, grandeur and nostalgia.
The entrance and lobby have classical furniture, high ceilings, a fireplace.
The receptionist is very friendly and check-in is smooth. There is limited space to park your car, it is recommended to book in advance.
The (superior) room is spacious, again with classical furniture, and chandelier.
Bath room also spacious with jacuzi and massage shower.
Breakfast is good but relatively simple.

On the negative side: rooms are somewhat noisy, the (splendid) wooden floors squeak and there is no double glass in the windows.

  • Stayed November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Akulon
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hancelot, Owner at Hancelot, responded to this review, November 25, 2012
It is very nice to read you have enjoyed the grandeur of our Charm Hotel. Indeed the wooden floors are the authentic wooden floors from 1840. Very beautiful and practical for good cleaning and therefore good for allergies however every beauty has disadvantage and the authentic wooden floors indeed sometimes squeak a bit. My apologies for this inconvenience. The windows in your room are the authentic hand blown glass windows and indeed no double glass. Luckily we are located in quiet little side-street opposite the park. For the parking: indeed best to reserve beforehand. The numbers of places are limited but as alternative there is the commercial parking at 5 minutes walking from the hotel. Thank you again for saying: the hotel is really worth a stay! Looking forward to welcome you again
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Great Saling, null, United Kingdom
Level Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed November 5, 2012

I'm with the 4/5 star reviewers - we have been once for a two night stay and are returning in January. You do need to be able to walk upstairs as there is no lift (booking.com was clear about this) but our room was lovely and it is a wonderful building. If you are bringing a car make sure you request a parking space in advance

  • Stayed December 2011, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Richard G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hancelot, Owner at Hancelot, responded to this review, November 8, 2012
Thank you for your positive review. Indeed it is best to reserve a parking place beforehand since the number of places is limited. However if all the places have been reserved, there is a commercial parking very nearby. With regards to the stairs, a tip when booking a room: the Charm Rooms with private bathroom with shower are on the third floor, the Charme Deluxe Rooms with private bathroom with more spacious shower, high ceilings and they are larger rooms are on the 2nd floor, and the very large Charm Superior Rooms are on the first floor and their bathrooms feature shower and a bath. On the ground floor there are no rooms. Keep that in mind when making a reservation. Looking forward to welcome you again
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Xanten, Germany
1 review
5 of 5 bubbles Reviewed September 2, 2012

+ absolut fantastic team (welcoming, friendly and very personal team)
+ the opposite af an anonymous business hotel
+ very good breakfast
+ old villa from a Baron / expect a lot of atmosphere, wooden panels, high rooms etc.
+ large (and calm) rooms
+ in 10 min by foot in the City Center
+ attractive price/value relation

(+) just make sure that you reserve one of the three parking places

Room Tip: try to get the first floor rooms to prevent 2 or even 3 stairs up (no problem for my but perhaps for...
See more room tips
  • Stayed August 2012, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank RSimon68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hancelot, Owner at Hancelot, responded to this review, September 10, 2012
This is really a compliment from somebody who stays in hotels for business so often! You have experienced what we like our small hotel to be: a charming hotel with a cosy atmosphere. The candles burning, the authentic details throughout the building with high ceilings and large fire-places, 12 individually decorated rooms with antique furniture but with modern bathrooms, and of course most important: the personal service and friendliness throughout your stay! Looking forward to welcome you again and thank you!
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Additional Information about Hancelot

Property: Hancelot
Address: Vijfwindgatenstraat 19, Ghent 9000, Belgium
Location: Belgium > Flanders > East Flanders Province > Ghent
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Suites
Hotel Style:
Ranked #3 of 113 B&Bs / Inns in Ghent
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hancelot 4*
Number of rooms: 8
Official Description (provided by the hotel):
Hancelot is located in the city-centre of Ghent: 10 minutes walking distance from the Cathedral. The elegant decorated hotel is located in a former Baron’s townhouse dated 1840: high ceilings, authentic wooden floors, and beautiful chimneys. Hancelot features 12 stylish bedrooms, lobby-lounge, garden, terrace, fitness and sauna. At check-in a welcome-drink is served whilst you become many tips, city-map and elaborate information on Ghent. The personal service of a B&B combined with facilities of a hotel. ... more   less 
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