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“Chateau de Namur stay”
Review of Chateau de Namur

Chateau de Namur
Ranked #9 of 367 Restaurants in Namur
Certificate of Excellence
Price range: $18 - $57
Cuisines: French
Dining options: Breakfast, Reservations
Restaurant details
Dining options: Breakfast, Reservations
Reviewed April 10, 2018 via mobile

Quality hotel. Quite an uphill walk from the station so a taxi is a good idea if you have large luggage. Staff were excellent and the food is highly recommended. Rooms were large and scrupulously clean. An historic building renovated with a chique interior. Nice setting next to the citadel.

Date of visit: April 2018
Thank SilusS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateaudenamur, Directeur général at Chateau de Namur, responded to this reviewResponded April 16, 2018

Dear Silus,

We'd like to thank you for the very precise point of view relative to your experience with Château de Namur - L'Ermitage hotel.

We are pleased to know you enjoyed our choice position in a beautiful natural surrounding on top of the Citadel.

We value your mention of how spacious and clean your room was. It is a pleasure to know our hotel met your expectations in terms of food and luxury. It's a rewarding to receive such a positive feedback.

All of the team really do look forward to seeing you on a future stay.

My best wishes,
Cédric VANDERVAEREN, General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1 - 5 of 214 reviews

Reviewed February 12, 2018

staying at the hotel, my wife and I decided to have dinner at the restaurant. We made the right choice. While the service can be a bit erratic (it is after all a hotel school), the food was of a very high quality indeed. The dishes were excellent in content and in presentation. I would certainly recommend it if you are staying at the hotel.

Date of visit: February 2018
Thank ClaudeRakisits
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateaudenamur, Directeur général at Chateau de Namur, responded to this reviewResponded February 22, 2018

Dear Guest,

Thank you for sharing your opinions about your stay at Château de Namur - L'Ermitage Hotel.
We welcome your kind mention of our highly prized, gastronomic restaurant.

Our chef, Axel DEVILLERS, assisted by experienced professionals and young students, strives to make our kitchen evolve towards modernity without compromising on quality. We offer cuisines, which we like to call "Classic Inventive."

Thank you for your recommendations.

I look forward to welcoming you back in future.

Sincerely,
Cédric VANDERVAEREN, General manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 28, 2018 via mobile

We stayed here on a visit to Namur and decided to have our evening meal here too.

It was a 3 course meal and all the courses were delicious. The staff friendly and helpful.

Overall a lovely experience with very tasty food.

Date of visit: December 2017
Thank andyg348
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateaudenamur, Directeur général at Chateau de Namur, responded to this reviewResponded February 1, 2018

Dear Andy,

We acknowledge with thanks your positive review about your visit to Château de Namur - L'Ermitage.

We are delighted to hear of your positive experience. A message of satisfaction from a recent guest is always a reward and incentive for our team members to continue with their efforts to uphold the high standards of quality we set ourselves.

We hope we have the pleasure to see you again on a future occasion.

My best wishes,
Cédric VANDERVAEREN, General manager

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Reviewed October 5, 2017 via mobile

The location is wonderful, the service is perfect, the food is from excellent quality and the bill is .... very expensive.

Date of visit: September 2017
Thank Girolamolm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateaudenamur, Directeur général at Chateau de Namur, responded to this reviewResponded November 2, 2017

Dear Guest,

Thank you for reviewing your stay at Château de Namur - L'Ermitage Hotel in Namur, situated in the heart of the Parc du Champeau.
We welcome your appreciation for our location, and we are pleased that you were met with an excellent service.

It is great to see that you enjoyed our delicious range of food in our gastronomic restaurant, including our exquisite selection of meats, fish, cheeses and desserts. Please be aware that our gastronomic restaurant is so prized that we advise any future guests to book in advance.

I am sure you will understand, therefore, that our competitive rates highly reflect the excellent quality that is produced with every meal.
We really do hope that we can welcome you back, again.

Sincerely,
Cédric VANDERVAEREN, General manager

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Reviewed April 29, 2017 via mobile

We stayed at the hotel for two days. I liked the surroundings. Peaceful and quiet. Nice walk. The room was clean. We were on the first floor right next to a conference room. Could hear the attendees and that was a bit annoying. The bathroom is spacious though lacks a personal touch. The toiletries are just bare minimum.
Some of the staff members are friendly and helpful. Some could do with a bit of loosening up.
I liked the dinner. Had seafood and it was delicious. The bar has a variety of drinks and is pretty good.
Overall, it was a good stay.

Date of visit: April 2017
Thank Sadafkarim2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Chateaudenamur, General Manager at Chateau de Namur, responded to this reviewResponded May 15, 2017

Dear Guest, Thanks for this review regarding your experience with Château de Namur.
Perched on top of the Citadel, our establishment is a pledge of calm and serenity combining the pleasure of the eyes with that of the table. We appreciate your compliments about the cleanliness and bathroom space and take note of your remarks. We're sorry the double glazing wasn't sufficient for you. Note that we plan big renovations shortly. Thanks for hinting at the bar and quality staff, the young trainees eager to learn and permanently supervised by professionals of the trade. Château de Namur is likewise a good gastronomic address where our chef Axel DEVILLERS proposes a tasty cuisine and full of finesse.
We look forward to welcoming you again soon.
Cédric VANDERVAEREN, General manager

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