We had a different experience than RoyL65.
We arrived just after six on the evening of New Years Day as members of a coach tour group. The hotel had roped off a space enabling us to park right outside the front door. The hotel delivered cases to the rooms.
Dinner had been arranged for 7.30pm giving us time to avail ourselves of the hospitality tray & freshen up. ( We had been on the road since 7am )
Dinner consisted of a three course set menu. A couple of people had special dietary requirements. These were met without fuss.
With our party I think the hotel had only about fifty guests. This along with the fact that it was New Years Day appeared to have reduced the staffing level. But because the staff successfully multi tasked it did not cause any problems.
The following morning it was cases outside the room door for 7am & straight down to breakfast for our departure at 8am. Breakfast consisted of the an extensive buffet.
The bedroom, like the public areas were well appointed & spotless.
We would be more than happy to use the hotel again at a later date.More
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