This is about Tortillas Restaurant in La Paz Waterfall Gardens.
Monday, January 7, 2019. My wife, a foreign friend invited to meet the beauties of Costa Rica for the first time and I made a successful and pleasant visit to the Poas Volcano and then to La Paz Waterfall Gardens. We thought it was a good idea lunch here, at Tortillas Restaurant, because the atmosphere was cozy and we were tired and hungry. The restaurant had only occupied a table with eight people, plus ours. We sat down, they immediately brought us the menu, we ordered the drinks (two glasses of water and a strawberry smoothie) and the food. After 25 minutes they had not brought the drinks, nor the ones for the other table. We had to urge for drinks because we were thirsty. The dishes appeared almost 45 minutes or more after we sat down.
My wife ordered "Fajitas mixed with melted cheese", the appearance was not appetizing, My wife was about to choke on a piece of silver-skin. She cut another piece and offered me a bite and I could not eat it because it was also silver-skin. In short, the plate was inedible and she left it intact. The strawberry smoothie was not frozen, but water with a pale pink color, despite being in the area of greatest strawberry harvest.
Our friend asked for "Chicken 'a las brasas'." On the plate came two pieces of grilled chicken with a greenish, opaque color, cold and dry and shrunken. She tried to eat it. She tried a part of one piece and then the other. In total he ate less than a quarter and left the plate inedible. The worst is that it caused indigestion with several diarrheas and vomiting at midnight. The next day she could not eat and only ingested an electrolyte solution to rehydrate and a broth. Clarification: after the lunch attempt in the restaurant she only took a digestive infusion at dusk in the house.
I opted for "Casado La Paz with fish". Everything on the plate was cold and did not seem fresh, the salad was microscopic and the fish had a slight mud taste.
We called the Chef and showed her the plate of my wife and our friend's. The Chef and the waiter apologized and said they would not charge for these services. The Chef also said that she was not responsible for the poor quality because she limited herself to cooking with the products that were delivered to her. What???!!!
An unfortunate end to a day that began excellent both in the volcano and in the gardens, where all the people who attended us were friendly and very helpful.
I do not understand so much disaster in the restaurant.