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Excellent value for money

Aspire offer so much mor then I expected. The club has excellent opening hours, allowing people... read more

Reviewed January 28, 2018
Prix2014
,
Overmere, Belgium
Beautiful spa plenty of things on offer

This spa come leisure centre is very nice. They have member and non member pricing so make sure you... read more

Reviewed May 3, 2017
pj b
,
London, United Kingdom
via mobile
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Reviewed July 21, 2016

So my sister had booked a double massage for the two us, over a month ago and we finally went this morning.

To start with, it could have been nice to have someone greeting us at the spa or offering us a cup of coffee or tea when arriving there... which wasn't the case.
The first masseuse came to get me for the massage and said that the other one was on its way to my sister (by the way we had asked for 2 women but apparently even that was not respected as she explained her colleague would be a man --> why bother asking us if you won't respect our choice?).

Anyway, I went in for the massage thinking my sister would soon get hers. After 45 min I came out and saw my sister waiting at the reception. I asked her how it went and she answered that the other masseur never showed up. Euhhmmm what?

While she waited on a chair in a hallway for 45 min (and never received a massage), nobody even came to apologise, to offer her something to drink, a cup of coffee, a glass of water, nothing.
She even asked for a glass of water herself (it's 35 degrees outside today) and was refused that. What?
So basically you get to pay 100€ for a massage, wait 45 minutes in a hallway, and you're not even entitled to a glass of water. What kind of place is this??

My sister had planned this in advance, she has a 4-month-old baby at home. We really tried to plan everything so the both of us could enjoy this together. And we're not talking about a small beautician, it's a huge place with a fitness, spa and restaurant.

The guy at the reception didn't even apologize nor gave us a reduction or some kind of other gesture. One tip for you: don't waste you time and money there.
Plenty of other nice and enjoyable places in Brussels.

By the way: I'm really not the kind of girl that writes negative reviews but you left me no choice!

Date of experience: July 2016
17  Thank Morgane L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 21, 2015

Seems like only snobs go there. Sorry for those who are not snobs and have a membership.
the facility is so dark, I personally do not love it.
their gym is not for me either, trying to make it all look fancy with their functional machines. no thank you.

Date of experience: December 2015
5  Thank Customer413
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 19, 2018
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Date of experience: August 2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Aspria_Team, General Manager at Aspria Brussels Avenue Louise, responded to this reviewResponded August 21, 2018
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Reviewed June 25, 2017 via mobile
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Date of experience: June 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 22, 2017 via mobile
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Date of experience: May 2017
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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