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2 - 7 of 28 reviews
Reviewed February 26, 2018 via mobile

Very bad dealing with the manager Ana she has no respect or honesty for her customers all what she cures about how to get extra money from customers even if you were a regular customers doesn’t matter with her

Date of stay: December 2017
Trip type: Traveled with family
Thank Daydream757725
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thon Residence ... M, P.A. to the G.M. at Thon Residence EU, responded to this reviewResponded March 7, 2018

Dear guest,
We are sorry to read such negative comment although your stay went well.
Each one of our residents (regular or one-time visitors) signs a contract mentioning the rental period, the rules and obligations.
As always with legal documents, it is important to carefully read all information in this document.
You decided to leave the apartment earlier then contracted so it is totally normal to charge you for this early leave.
Ana has dealt with your file from the beginning and has always been at your disposal in a friendly, professional way.
It is a pity to rebuke her for only applying the rules.
Kind regards, Elise

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2018 via mobile

Amazing Hotel.....
Stayed in this hotel for 1 night and loved it.
Very clean, comfortable and whole set up was brilliant. Very close to the Metro to get around and parking available if you need it.
If I’m staying in Brussels again I’m coming back to the Thon Residence EU

Date of stay: January 2018
Trip type: Traveled as a couple
Thank Ben H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thon Residence ... M, P.A. to the G.M. at Thon Residence EU, responded to this reviewResponded January 21, 2018

Dear Ben,
Thank you for the comment. We are happy to read that you have enjoyed your stay and appreciated the cleanliness, comfort and features of our rooms. The metro station Maelbeek is indeed situated just next to the main entrance. We are looking forward to your next stay.
Kind regards, Elise

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2017

I always stay in a big and very comfortable apartment with windows to
a very nice garden, especially in summer great! The atmosphere is very pleasant,
the apartment spacious with a kitchen and all I need for my short stays.

Date of stay: December 2017
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
Thank honysova
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thon Residence ... M, P.A. to the G.M. at Thon Residence EU, responded to this reviewResponded January 3, 2018

Dear Honysova,
Many thanks for this excellent feedback and for being one of our regular guests at Thon Residence EU. We are glad that you appreciate the comfort and equipment of our fully-furbished, comfortable apartments. We look forward to your next stay.
Kind regards, Elise

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Reviewed December 10, 2017

I have been staying at Thon Residence Parnasse rue d´Idalie Brussels since 2005, I spend there on average 10-12 days a month. It is a wonderful hotel, very well equipped appartments, clean, spacious and comfortable. Great location, it has always been the best accommodation for me in Brussels. What I appreciate most, is the personnel, managers, receptionists..... all of them are very helpful, efficient and friendly. This is the main reason why I always want to come back because I feel like at my second home.

Date of stay: December 2017
  • Trip type: Traveled on business
    • Value
    • Rooms
    • Service
Thank Renata D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thon Residence ... M, P.A. to the G.M. at Thon Residence EU, responded to this reviewResponded January 3, 2018

Dear Renata,
This feedback has been posted on the wrong page as you stayed at the Thon Residence Parnasse and not the Thon Residence EU. Nevertheless, we are glad that you had a wonderful stay in one of our Thon Residences and hope to welcome you back soon.
Kind regards, Elise

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 13, 2017

Very clean, spacious and modern furnished apartment, with everything you need for a trouble-free stay. Reliable internet connection, smart TV bundled with an Apple TV can offer you quite an experience during bad weather days.

Date of stay: June 2017
  • Trip type: Traveled with family
    • Location
    • Rooms
    • Service
Thank cristimiclea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Thon Residence ... M, P.A. to the G.M. at Thon Residence EU, responded to this reviewResponded June 15, 2017

Dear Cristimiclea,
Thank you a lot for the great feedback. It is a pleasure to read that you enjoyed your home away from home and appreciated the spacious, well-furbished, clean apartments we offer. We certainly hope to welcome you back in the future.
Kind regards, Elise

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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