I visited Brussels for the first time recently for a wedding party. We did not stay in the Hotel Orts and frankly I am incredibly glad we didn't. One night we were walking around the centre taking in the churches and sights and stopped into the Hotel Orts bar for a drink. From the outside it looked very classy and pleasant, which is why we chose it.
Well, the class stops at the door unfortunately. The staff inside were incredibly rude (I'm inclined to believe that this is because we were an English group, although we'd done nothing rowdy or offensive) and the price of the drinks was unbelievable! Brussels is not the cheapest place to visit, but there are certainly some limits. I was charged almost 12 euros for a single shot of HOUSE whiskey (nothing fancy, no brand names. Just the behind the bar paint thinner.) and when I asked for water that was another 2 euros for a bottle. I requested tap water but was very bluntly refused by the barman, who turned away from me and started to serve someone else.
Several of my friends ordered lager, hoping not to be charged so much, and it was actually reasonable at only 4 euros for a pint. Except it wasn't a pint of lager, it was a pint of brown faintly lager flavoured water. The heavily diluted beer tasted like swill, and once again our complaints fell on deaf and ignorant ears. "that is what it costs" they droned repeatedly while shrugging their shoulders. Obviously we weren't wanted in the bar (Which was practically empty and could have done with the custom) so we elected to leave as soon as possible.
I wish we had.
Before we went I needed to make use of the facilities and went downstairs to their bathroom. My God! The floor was literally drowned in what I can only assume was urine. The daren't step foot inside, but the room as I saw it was disgusting. The place was like some horrible nightmare Atlantis. Loose toiler paper rolls were strewn all over the floor, soaked in urine. Out of desperation I checked the ladies toilets and found them to be in similar (although not as bad) condition. Obviously this place is far more concerned with watering down their astronomically priced drinks than they are with maintaining hygiene standards.
I decided not to bother using the restroom and left quickly. On the way out I was treated for a final sneer fro the barman and that was that.
If the hotel bar, their public front of house area, is anything to go by then a stay at the hotel orts would have been hell itself.
- Official Description (provided by the hotel):
- 3 Stars hotel ... more less
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- Also Known As:
- Orts Hotel Brussels