I booked this hotel as it was near Palais 12 at the Heizel in Brussels. As I couldn't go back home by train after an Elbow concert. Check in was slow. The couple in front of me (Dutch) were helped in broken English, so things got lost in translation. My room (306) was very modern and comfortable. Very small, but all furniture, fixtures and fittings were in white to give it a bigger feel. I felt lucky I didn't have to share the room, nor being a big person. I can imagine couples struggling to find their way in their room.
In the room there were coffee and tea making facitilies, but reception didn't want to give extra sugar or coffee when asked. Bathroom etc were small but very clean. A flatscreen tv is definitely a plus.
Breakfast was ordinary. 11€ on the expensive side for the quality/quantity. All in all the hotel is comfortable for the purpose. A night's sleep after a concert. Staff could do with more language/customer service training.
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