Nice location in the old part of Brussels, 5 minutes walk from the Grand Place.
Reasonable welcome and the room initially looked OK.
View from the window into the kitchen of an apartment across the very narrow (5 metres) street.
Discovered after opening the window for fresh air that there was no heating in the room. There was a single air vent on the ceiling but no means of controlling the temperature.
Breakfast was fairly nondescript.
I was at a conference all day and got back to the hotel at 6pm to freshen up and change before dinner - to find that the room had not been cleaned!
When I telephoned reception to complain I was told "You only paid for the room, if you want it cleaned you have to pay extra" I have never encountered such an attitude.
Checked out the following morning and went elsewhere for the remainder of my stay.
Definitely NOT recommended if you are staying more than one night and expect the room to be serviced.
- Official Description (provided by the hotel):
- At the heart of Brussels! Situated in the historic centre of Brussels, Hotel Alma is 5 minutes' walk away from the Gare Centrale and public transport (tram, bus, metro). This makes it very easy for you to get to the heart of the European quarter or to the Atomium. Just leave Hotel Alma to find your happiness, whatever it may be: a nice little café or a Michelin starred restaurant, trendy bars and old bistros, Belgian beers, exhibitions, stately homes and quarters. Even if you're on a tight schedule, you'll have time to see all the sights that can't be missed: our Grand Place, so beautiful it will take your breath away (+/- 200m away), Manneken Pis (+/- 500m), Brussels' most international "Kets" and the superb Galeries Royales Saint-Hubert (+/- 500m away). Just a few steps away there is also the museum quarter and the Sablon, a square full of trendy bars, exclusive boutiques and experts in everything from chocolate to antiques. ... more less
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- Also Known As:
- Alma Grand Palace Brussels
- Hotel Alma Grand Palace