I am delighted to report my pleasant surprise that this hotel lived up to all the positive reviews I had read on here prior to booking. I arrived early, due to a flight mix-up, and the receptionist Celly could not have been more helpful.
From the moment I arrived I felt welcome, valued and respected as a customer. Tea was available, an ironing board within minutes of request and my boarding pass for my return was printed off for me.
Most of my interaction was with the afternoon receptionist, Rimma, whose professionalism and customer awareness could be held up as an example as to how it should be done.
The chap who mans reception in the morning (sorry I messed his name) was excellent also.
The room was large, comfortable and quiet. I got a good deal through Booking.com.The location is excellent for walking and public transport.
I have at least two more trips to Brussels this year and won't be looking elsewhere.More
- Free Wifi
- Fitness center