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“Best hotel of our trip” 5 of 5 bubbles
Review of MAS Residence

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MAS Residence
Ranked #2 of 200 Hotels in Brussels
Certificate of Excellence
GreenLeadersPlatinum level
Boston, Massachusetts
Level Contributor
120 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
“Best hotel of our trip”
5 of 5 bubbles Reviewed August 18, 2014

This hotel seems to be designed for Americans. Big bathroom, big room, nice space, comfy bed, easy to find. I think it was a 20 minute walk to the main area (not a hard walk -- a few hills).
Had I known I would like it so much, I would have made it our base for a few days since we did travel to Ghent and Antwerp. (and did not like my stays in those areas as much).
Parking is free on weekends, you can pay for a eight hour block during the day.
Great value and helpful staff (they lend out umbrellas for rainy days (you have to leave a credit card as a deposit)

  • Stayed August 2014, traveled as a couple
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Jackie K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Community Manager at MAS Residence, responded to this review, August 22, 2014
Dear guest,
Thank you for your review.
We are glad you enjoyed staying at MAS Residence; we work everyday to offer each of our guests the best service and a worthy stay.
Thank you for choosing us!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

523 reviews from our community

Traveler rating
    397
    105
    14
    4
    3
See reviews for
65
199
19
185
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Sao Paulo, SP
1 review
5 of 5 bubbles Reviewed August 16, 2014 via mobile

After spending few weeks in Brussels, I have been extreamely pleased with the hotel. I found (i) customer service profesional and kind, willing to run the extra mile in order to help me out with several specific taks I needed, (ii) location was a game changer during my stay, had few meetings and could walk over there; during the weekend I could visit all the historical center walking, (iii) unbeatable price quality balance

Stayed August 2014, traveled on business
Helpful?
Thank Felipelugones
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Community Manager at MAS Residence, responded to this review, August 22, 2014
Dear guest,
Thank you for writing a review about your stay.
We are glad you found our location convenient, and we are pleased you enjoyed your stay with us.
We hope to welcome you again if you come back to Brussels.
Thank you for choosing MAS Residence.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Manchester
Level Contributor
86 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 181 helpful votes
5 of 5 bubbles Reviewed August 14, 2014

My daughter booked this accommodation as a birthday present and she chose very wisely! The hotel is 5 minutes away from the Metro and we found it an easy walk through Parc Bruxelles into the centre of town - Grand Place is about a very pleasant 15 minute walk away. We had Chambre Mignonne which is the double room rather than a suite. It was more than adequate for our two night stay. We found the property easy to find, although there isn't a large sign outside the property the number and street signs are self-explanatory. There is a gorgeous communal lounge for guests to use and we were shown personally to our room by the friendly receptionist. The air conditioning was very welcome, as was the mini bar. Although the prices of minibar items were far too high as usual, we were able to use this to store our own drinks (there is a Carrefour supermarket close to the nearest Metro station). The bed was comfortable and the shower very good. There is a hairdryer and shower gel/shampoo. The only thing we would suggest is more tea and coffee and some cups, as there weren't any when we first arrived, but these were very quickly delivered to us upon request. The free wifi worked very well and we found the room to be quiet and very comfortable, perfectly suited to our needs. Check-in and check-out were very efficient and we were made to feel very welcome as valued customers. They obviously pride themselves on their well-deserved Tripadvisor rating, and aim to please to maintain this standard. We paid £55 per night, which we feel is an absolute bargain for a capital city. We highly recommend!

  • Stayed August 2014, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank AnnetteCurtin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Manager at MAS Residence, responded to this review, August 16, 2014
Dear Guest,
Thank you for taking the time to write a review about us.
We are glad that you celebrated your birthday at MAS Residence, and we are happy that your stay was a pleasant one.
We have taken note of your suggestions; your opinion is very important to us, and your comments will help us to offer a better service.
We hope to welcome you again next time you visit Brussels.
Thank you for staying at MAS Residence.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Waterloo, On
Level Contributor
49 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 109 helpful votes
5 of 5 bubbles Reviewed August 10, 2014

Fantastic accommodation!!! Very large and tall room in an old building with perfect washroom and kitchenette. AC worked perfectly. 15 minute walk from the core. I would not consider any other hotel if returning to Bruxelles.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank calanudinsaguna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Community Manager at MAS Residence, responded to this review, August 12, 2014
Dear guest,
Thank you for your review!
We are glad you enjoyed your stay with us and we hope to welcome you again if you come back to Brussels.
Thank you for choosing MAS Residence!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Prague, Czech Republic
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed August 4, 2014

I´ve been staying in Mas Residence during my work-related trips to Brussels since 2004. It´s a home away from home and most convenient when you have meetings in the EU quarter. Very nice staff, very well furnished and equipped studios, functional and free wi-fi.

  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Dominika W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Community Manager at MAS Residence, responded to this review, August 5, 2014
Dear guest,
We really appreciate you took the time to review us. Our regular guests are very important to us, and we try our best to make you feel at home. We are delighted to welcome you every time you come to Brussels. Thank you for choosing MAS Residence!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Oxted, United Kingdom
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
4 of 5 bubbles Reviewed August 2, 2014 via mobile

The Girl and I spent a night here on a short trip to Belgium. We received a friendly welcome and were firstly shown our parking space in an underground car park just around the corner before being shown our room.
We stayed in the Music Suite, which is located towards the back of the building, overlooking the garden from the first floor. The style of the room is old and grand, with high ceilings, and very clean. We didn't really make much use of it but the fully equipped kitchenette would make MAS Residence ideal for a longer stay. The place is located in a quiet part of Brussels near governmental offices and buildings, but is roughly a 20 minute walk to the city centre.
The bed was very comfortable, the room was quiet and dark so had a great night's sleep!

Stayed August 2014, traveled as a couple
Helpful?
1 Thank Paul R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Community Manager at MAS Residence, responded to this review, August 3, 2014
Dear guest,
Thank you for your review.
In MAS Residence we work every day to offer each of our guests a comfortable stay, and we are glad you enjoyed yours.
We hope to welcome you again next time you visit Brussels!
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sofia, Bulgaria
1 review
5 of 5 bubbles Reviewed July 24, 2014

I've been staying at MAS Residense since 2011. Every time I've been coming to work in Brussels (2 x month) I've been staying there - it is quiet, Wi-Fi works, the staff is very nice and helpful, you can cook your own meals, iron your clothes - almost like at home (except that somebody else cleans every day instead of you :-)). I tried many hotels i Brussels, MAS is definitely my favorite.

Room Tip: There is no difference, all the rooms are good!
See more room tips
  • Stayed July 2014, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
Thank Nadia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Gérant at MAS Residence, responded to this review, July 25, 2014
Dear Nadia,

We would also like to take advantage of this opportunity to thank you for your loyalty as a guest. It is always a pleasure for us to have such a nice guest!

We look forward to welcoming you again very soon!

Regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about MAS Residence

Property: MAS Residence
Address: Rue de Spa 14 | Brussels, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
Ranked #2 of 200 Hotels in Brussels
Price Range (Based on Average Rates): $
Hotel Class:3 star — MAS Residence 3*
Number of rooms: 15
Official Description (provided by the hotel):
Located in a quiet area on the European quarter and only 15 minutes walking from Brussels' downtown and Grand Place, MAS Residence is the best option for business or leisure. ... more   less 
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