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“Lovely place...”
Review of MAS Residence

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MAS Residence
Ranked #2 of 198 Hotels in Brussels
Certificate of Excellence
GreenLeadersPlatinum level
Reviewed May 23, 2014

I would not say this is the best hotel in Brussels but it very good. Easy access by the metro Arts-Roi, about ten minutes walk. The receptionist was really nice and friendly. The room itself was actually in the next door building and kind of a private resident. Our room was really clean, studio-like which the bed is on the main floor & there's a few steps down to the bathroom & a little space for the tv with table included kettle for tea. The room was well equipped but a little small .. Everything like the ironing board, iron & kettle are quiet small but cute. The best part was breakfast in the room. They don't have a restaurant so I suggest to book the breakfast than confirm what time will you want to have your breakfast. Their coffee & the breads were very good. The only problem was our breakfast came half an hour late than it should be & the lady who brought our breakfast didn't even apology maybe didn't notice that she's late but she's very nice actually, not that a big problem because were just on a holiday but will be nice if they call to our room that it will be late. Other than that we have a really good stay. By the way, for the location, it says fifteen minutes walk to the city center which actually takes around twenty minutes walk.

Room Tip: Their suite room looks really really nice. Would love to stay there if I have a chance to come back...
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  • Stayed: April 2014, traveled with friends
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Thank Neesa M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Community Manager at MAS Residence, responded to this reviewResponded May 25, 2014

Dear Neesa,
Thank you for taking the time to write a review about us.
We are glad that you had a nice stay with us.
We have taken note of your comments about breakfast and we will take measures to improve that.
Your review will help us to give a better service.
Thank you for staying at MAS Residence! Hope to welcome you again soon.

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Reviewed May 18, 2014

This place is excellent! Friendly Spanish speaking staff, nice rooms, excellent location and very very clean. High speed Wi-Fi available in every room and common areas.

The price is OK for Brussels and the service is excellent. I had only two minor objections - I stayed in a duplex which enabled me to watch TV from my bed and secondly the cleaning rearranged my things in the bathroom which I would prefer no to be arranged by anyone but me.

All in all, it was an excellent stay and I would recommend this place. I plan to come to there in the future as well.

  • Stayed: May 2014, traveled on business
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Thank Lana502
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Manager at MAS Residence, responded to this reviewResponded May 23, 2014

Dear Lana,

Thank you very much for your comments on Tripadvisor.
We have taken notice of your remarks.
We look forward to see you soon in MAS Residence.

Best regards,

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Reviewed May 17, 2014

The MAS or RAS is a good place to stay in Brussels. We were there for a short break, the two rooms we stayed in were both excellent. The first had a brilliant balcony and the second was a spacious apartment, perfect for a night in if you have a baby.

There is parking available at the hotel for a cost but as it was Easter we parked on the street for free just outside.

Not sure what the area would be like normally but during Easter weekend it was very quite. It's walkable to the old town and subway but they are not close by.

  • Stayed: April 2014, traveled with friends
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Thank jtb105
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Manager at MAS Residence, responded to this reviewResponded May 23, 2014

Dear guest,

Thank you very much for your nice comments.
We are glad to know that we contributed to make your stay more enjoyable.
We look forward to welcoming you in MAS Residence.
Best regards,

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Reviewed April 24, 2014

We stayed here for 6days and 5 nights having made Brussels our base for our Belgian trip. My family of 5 - my husband, daughters aged 21-24, and I drove in from Paris and were driving to Amsterdam after. We knew we wanted to see Ghent, Brugge, and Antwerp and when I compared accomodations among these places I found Brussels still had the best deal. We got 2 suited for 965 euro for our entire stay. I got parking for 90euro for the 5 nights but was refunded this upon checkout as our rental van was too high to get into the garage. Anyway, parking from 6pm to 9am was free and we drove out everyday anyway.

The apartments are very big with a generous living space and a well-equipped kitchen. We didn't get the breakfast at the cafe but just got supplies from the grocery 200 meters away and made our own breakfast as my husband is a typical Filipino and needs to have rice to be satisfied.

Note though that the pillows are quite small. Unfortunately we'd be too rushed in the morning to point this out and too tired at night to care. There is also no lotion provided so don't forget to bring lots. The bathroom and the rest of the apartment were however cleaned everyday and would be spic and span every time we'd come back from our daily adventures.

We were also delighted to see that, as the apartment had no washing machine of its own, a laundromat was just down the street across the supermarket. If you're going on a 15 day trip, travelling light, and having 3 fashionista daughters, washing clothes is pretty essential.

You must go to La Delizia down the road. The next door La Mamma was the recommended one but as the place was full at 9:30pm on a Saturday night we decided to try the Italian next door instead. Serendipity! The place was cozy, the food was good and hearty, the recommended Bianco was superb and everything we ordered disappeared immediately!

There was also a nice Shoarma placwe further down across a Middle Eastern grocery where we got pita wraps for one dinner. Five orders -17euro and my daughters declared it an excellent dinner!

Stay here if you're going to Belgium. I research well. You cannot get a better deal.

  • Stayed: April 2014, traveled with family
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4  Thank ManilaGingersnap
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Manager at MAS Residence, responded to this reviewResponded April 25, 2014

Dear Guest,

Thank you very much for your review.
We are delighted to know that you had a pleasant stay at MAS Residence.
As you rightly point out, Brussels makes a very convienient place to explore Brussels. It offers a a range of cultural activities, excellent restaurants with world cuisine.
In this sense, MAS Residence is well located, close to all main attractions in Brussels and easily accessible by public transport.

We hope that you do not miss Brussels the next time you come to Europe.

Our best regards to the Philipines!

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Reviewed April 23, 2014

Stayed 3 days and nights, in a standard suite. MAS is located near the EU at the top of the city but only a bracing walk into the old part. Very handy for the EU and Place Lux etc.. Easy to find and because of location easy to find way back to after exploring. Public transport good.

At the weekend it's a very quiet area although you wouldn't guess how nice the residence is on the inside from the outside (If you know what I mean) , nice spacious, clean rooms and very well run.

Our room (ground floor suite had windows that opened onto a nice garden so an airy and pleasant outlook) was modern, more stylish than us and was well equipped.

The bed was super comfy/firm (although you might ask for an extra pillow), really excellent shower and bathroom, good air con etc. The rooms are suites so you get a kitchenette, sofa, desk , chairs and would be ideal for staying to visit the city , working or meeting with friends as you could entertain in a small way if need be. All very nicely presented and passed the spousal clean test on arrival.

Minibar quite reasonably priced for an emergency bottle of wine or two and there are some small grocery shops are a short walk away or a very short drive. The fridge was useful to keep things cool but there were kettles, plates, cups etc if you want to bring and prepare your own food and drinks. Small amounts of tea and coffee provided.

Pictures on websites are pretty much how the rooms looked- no trick photography! Other reviews I read about MAS on this and other sites seemed by and large very accurate.

Parking at the weekend is free outside on the roads around the residence and there is lots of it. I think the hotel has a small amount of its own parking. Parking in Brussels seemed very easy and mostly free at the weekend. Pay and display machines took cash and cards and quite cheap after UK prices. Parking patrol did show up at 09:15 on working days though so its worth paying if you need to.

Any negatives? No not really. I was being very picky then, I found the Wifi was generally fast but sometimes a little flaky connecting with my iPad. However my laptop (Mac) was fine as was my Android phone . Hotel staff took this issue on board and undertook to investigate and say that this is a high priority because they understand how important this is for business travellers.

Very good contact and cordial relations before and after the stay from Ms Diaz. Thank you!

  • Stayed: April 2014, traveled as a couple
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Thank lahDdah
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Community Manager at MAS Residence, responded to this reviewResponded April 29, 2014

Dear Guest,
We really appreciate you took the time to write this excellent review. Our goal at MAS Residence is to offer a comfortable experience to each of our guest, and we are really glad that you enjoyed your stay. Your comments encourage our team to keep the good work. We hope to welcome you again sometime soon. Thank you for staying at MAS Residence!

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Reviewed April 20, 2014

We thoroughly enjoyed our stay at MAS Residence.

The apartment was clean, spacious and quiet with a brilliantly powerful shower which we appreciated after long days of exploring!

Great location too as the walk to the city centre is brief, but through a lovely park near the royal palace area.

Finally, the staff were particularly excellent - kind, happy, helpful and extremely polite.

Overall a fantastic stay and would highly recommend!

  • Stayed: April 2014
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Thank Lauren P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Community Manager at MAS Residence, responded to this reviewResponded April 22, 2014

Dear Lauren,
Thanks for your review! We are so glad you enjoyed walking from MAS Residence to the city center; strolling through the Royal Park is one of our favorites too! We hope to welcome you again at MAS Residence.

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Reviewed April 18, 2014

The heading says it all. From the time we rang the doorbell to when we closed the door on departure the staff were very helpful. Nothing seemed too much trouble. We were shown to our apartment in lower ground level upon arrival and I was a little worried about this however I was greater by a light airy room. The spacious lounge dining room opened onto a small private garden courtyard. Rooms were simply but tastefully decorated. Great cable or satellite TV with plenty of channels in English and other languages. Free wi fi that worked well. Comfortable bed!

Kitchenette had hotplates, microwave and basic cooking utensils, crockery and storage areas. No washing machine, No dishwasher ( didn't bother us) no convection or conventional oven and no toaster which is really the only fault we could find. I do understand some other larger apartments have additional equipment.

Close to two Metro's and a short walk to a train station. Several small grocery stores in the area.
the management should seriously consider opening in other locations in Europe we would definitely stay with them again.

Room Tip: For longer term stays where you want to shop and cook choose a room with more equipment.
See more room tips
  • Stayed: April 2014, traveled as a couple
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Thank ThailandKathy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MasRes, Community Manager at MAS Residence, responded to this reviewResponded April 19, 2014

Dear Kathy,

Thank you for taking the time to write a review. We are delighted to hear you enjoyed your stay. If you visit us another time, please feel free to ask for any additional kitchen equipment you might need. Our staff will gladly provide a toaster, a kettle, a coffee-maker, or any other kitchen utensil that might make your cooking easier.
We hope to welcome you again at MAS Residence!

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Additional Information about MAS Residence

Address: Rue de Spa 14 | Quartier Européen, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Free High Speed Internet ( WiFi ) Kitchenette Suites
Hotel Style:
Ranked #2 of 198 Hotels in Brussels
Price Range: $90 - $228 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — MAS Residence 3*
Number of rooms: 15
Official Description (provided by the hotel):
MAS Residence is a boutique hotel that offers a personalised service that allows business people and tourists to have a pleasant stay in Brussels. Located in a quiet area on the European quarter and only 15 minutes walking from Brussels' downtown and Grand Place, it is the best option for business or leisure. Its situation between Schuman and Arts-Loi metro stations allows reaching easily the international Airport, the international Expo in Heysel and Tour & Taxis, the Concert Noble and other touristic attractions in the Capital of Europe. ... more   less 
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