From pre-booking to our check-out, everything was taken care of with great care. Special appreciation for Ms. Diaz. Pre-arrival she informed us about the information we needed to show at reception, ensuring we would not forget a thing and ensuring our check-in would be handled with great ease. Furthermore she took care of all our wishes as she booked us a restaurant, provided us with indormation about Brussels, must-sees, must-do's and was she very kind at all times. when I knocked over a wine glass at 23:15, 5 minutes later she was up with equipment to clear it up.
Definitely a good location to stay, as it is in the business centre of brussels, thus very quiet during the weekends. We reserved a parking spot at the back of the hotel, but were able to cancel it without charges as we found a spot in the Rue the Spa which was free of charge.
The breakfast was delivered in the room. We found it a bit pricey for what we got, but as there is nothing in the vicinity and it let us relax after waking up, it was a great choice after all. the suite (Boogie Woogie) was amazing with a lovely balcony and a superb view. The only negative point were the pillows, as they are long and flat and very soft. We will definitely return!
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