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“Quiet, comfortable stay. Great situation for Eurostar”

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Pullman Brussels Centre Midi Hotel
Ranked #12 of 199 Hotels in Brussels
Certificate of Excellence
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1,550 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (107)
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Hong Kong
Level Contributor
36 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

Brussels was more than expected for vacation. My colleague keeps telling me that there is nothing interesting in Brussels. It turns out that we have made a big mistake. Seems that we need to come to Brussels again some time later.
We stayed at Pullman Brussels Midi for 1 night only en route from Bruges to London. We choice it instead of other downtown hotels in order to catch an early morning Eurostar train to London. The location cannot be better. There is an entrance just outside the Eurostar entrance. That entrance is not indicated on the hotel's website.
The location is just so convenient. There is a Carrufare express in the midi station for all your necessities. The city tram station is just outside the hotel.
Check in process is time consuming. The staffs seems not very familiar to the system. BTW the check in desk is quite different to other hotels. IMHO this is quite a failure. It tries to give a more personal experience to customer but I am not impressed.
We got a Superior Room on 8th Floor overlooking the Place de Hugo (?) The room is immaculately clean. And it is quite large as well. The wifi is working. But I am most impressed that they have ethernet connection which is a huge bonus. The sleep quality is very good.
The breakfast was free since I am an A-club member. Average american buffet breakfast.
We will stay at Pullman Brussels again if we come to Brussels again.
Some advise for the hotel management:
- we didn't noticed that there is an entrance inside the station. There should be a better map on your website. BTW the maps in accorhotel or google are useless.
- there is no signs indicating the location of hotel in midi station.
- speed up you check in and check out process.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank jkfchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emile_Lannoy, General Manager at Pullman Brussels Centre Midi Hotel, responded to this review, November 19, 2013
Dear jkfchan,

We thank you very much for sharing in such details your experience in Brussels and especially, in Pullman Brussels Midi !

It has been our delight to read that you have enjoyed the city of Brussels as well as our premisces.
The room you were allocated was overlooking the Square Victor Horta ( famous belgian Architect, from wich our restaurant, Victor, was named after).
Please note there are now signs indicating the location of hotel in midi station !

We are looking forward to welcoming you back, maybe on your next trip to London ?!

Best Regards,

Emile Lannoy
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Budapest, Hungary
Level Contributor
98 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed November 14, 2013

Overall great experience. Nice, clean, not too small rooms, everything worked perfectly, including the internet connection. I have not tried breakfast, that's quite pricey, but others praised it and I imagine it must be superior quality. My window looked at the trains tracks - something special - but the windows were very well insulated, no disturbing sounds. After checking out I left my suitcase in the hotel for the day, they were happy to store it. All staff I had contact with was very kind, they knew their tasks very well. The hotel is medium priced compared to Brussels, a great deal altogether.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndrasKis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emile_Lannoy, General Manager at Pullman Brussels Centre Midi Hotel, responded to this review, November 18, 2013
Dear AndrasKis,

Thank very much you for your message.
I am delighted that your experience in our hotel was a positive one and you enjoyed the view on the Railway as well as the warm hospitality from our team here.

I look forward to welcoming you back again at the Pullman Brussels Midi !

Emile Lannoy,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
57 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 66 helpful votes
4 of 5 bubbles Reviewed November 13, 2013

Coming from London, it only took us 1 min walk to the hotel. Very good location for someone in town for a few days and especially those who are taking the Eurostar. I actually needed to take the train to CdG so this is an ideal location for me.

Check-in was okay. We arrive earlier than normal check in time but the staff did not even ask for any details and just asked if we want to put our bags in storage room since the rooms were not ready. My friend had to ask the staff to look up this name first before telling us no rooms were ready (as we are both platinum members). 1 second later, we got double upgraded and the room is now ready!

Everything was very nice in the room. All new and Clean. There was free beer as welcome drink last time but did not get it this time. No big deals tho.

Staff was nice and very helpful. You could really tell they were trying to make everyone happy. Overall, I think it is a pretty good hotel for people in town for business for a few days and I am sure you will have a nice stay at Pullman Brussels Midi.

  • Stayed October 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Sherman0714
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emile_Lannoy, General Manager at Pullman Brussels Centre Midi Hotel, responded to this review, November 18, 2013
Dear Sherman0714,

The entire team of Pullman Brussels Midi thanks you for your kind message.
It is real pleasure and motivation to learn that you have enjoyed your second stay with us !
We are delighted to read that the upgrade to the superior room, thanks to your Le Club Accor Hotels Platinium card was to your taste !
We are sorry for not putting the beer bottle, but as check-in was early and the initial room allocated not ready; we have prefered to offer you an upgrade instead of a beer bottle.

We hope to welcome you back soon for a third stay at Pullman Brussels Midi !

Best regards,

Emile Lannoy,
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jacksonville, Florida
Level Contributor
42 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
5 of 5 bubbles Reviewed November 12, 2013

We recently stayed at this hotel b/c of its proximity to the train station. And the proximity, is that, it's right in the train station, which was very convenient for us. Hotel was great and the staff was even better. Check-in was fast and efficient. Made all arrangements online beforehand, so check-in was a breeze. Requested a king bed away from the elevator. Room was modern and well decorated, basically everything was brand new. Had nice sized desk, refrigerator, flat screen TV. Bed was comfortable and linens were soft. Bathroom had just shower stall with rain-type shower head, and toiletries were great. Room was decent sized but we were only staying for one night and it suited us.

Although the location is not in the Grand Place, it was perfect for what we wanted. We were able to walk to the Grand Place, just following the above ground train line north, probably took us around 20 minutes, and it was scenic. But at night, I probably would recommend a cab or the train, as it is more residential and not a lot of tourist attractions in the area. Our cab ride home from the Grand Place was about 7 euro. We didn't look into a train pass, but it is a 5 min. train ride from the hotel (in the station) to the touristy spots. Upon check-out we were able to leave our bags until our afternoon train departure.

We would definitely recommend this hotel and would stay again if our travels put us in Brussels.

Room Tip: higher floor, away from elevator -- room was very quiet.
See more room tips
  • Stayed October 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jacobs-Family
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emile_Lannoy, General Manager at Pullman Brussels Centre Midi Hotel, responded to this review, November 13, 2013
Dear Jacobs Family,

We were thrilled to read your detailed and positive review after your stay at Pullman Brussels Midi ! We are honored to received your recommandation, as an experienced traveller.

The entire team, and especially the welcome desk, thanks you for your compliments.
We truly hope to have the pleasure to welcome you back on your next stop in Brussels !

Best regards,

Emile Lannoy,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Level Contributor
6 reviews
5 of 5 bubbles Reviewed November 9, 2013

I don't have complaints. It is located just beside the train station. It is very convenient. There is a supermarche (carrefour express) immediately adjacent. It is also neighbor with Le Lombard, which is a comics strips company that publishes TinTin magazine.

I highly recommend this hotel. The only thing I think they should improve is that the check-in and check-out process is very time consuming. I always see a long queue around the check-in area. It should not be so difficult....

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Michael Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Emile_Lannoy, General Manager at Pullman Brussels Centre Midi Hotel, responded to this review, November 11, 2013
Dear Michael Z,

Thank you for your feedback regarding your recent stay with us at the Pullman Brussels Midi.
I am delighted that your experience in our hotel was a memorable one. It will be my pleasure to share your comments with the rest of our team.

I look forward to welcoming you back to you new base at the Pullman London St Pancras.

Kind regards,

Emile Lannoy
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Pullman Brussels Centre Midi Hotel

Property: Pullman Brussels Centre Midi Hotel
Address: Place Victor Horta 1, Brussels 1060, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #12 of 199 Hotels in Brussels
Price Range (Based on Average Rates): $
Hotel Class:4 star — Pullman Brussels Centre Midi Hotel 4*
Number of rooms: 237
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