We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Ok hotel, good location”
Review of NH Brussels Louise

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
NH Brussels Louise
Ranked #96 of 199 Hotels in Brussels
GreenLeadersBronze level
ireland
Level 6 Contributor
114 reviews
54 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
“Ok hotel, good location”
Reviewed February 12, 2014

Stayed here for two nights.
First the good: location is fine for doing business in the Louise area, with great connectivity to the rest of the city. Staff are very friendly and helpful. Good range of English language TV channels.
The negatives: the room I had was very small. There was far too much 'ancillary' furniture in the room. Very limited free floor space. Opening curtains etc involves moving suitcase and table. Two wardrobes are provided. Why? This room was claustrophobic.
Sleep was not great. The noise did not bother me, but the very thin single duvet was really not big enough. It kept sliding off during the night. I kept waking up.

  • Stayed February 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank santiagowalking
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHBRUSSELSCITYCENTRE, General Manager at NH Brussels Louise, responded to this review, February 28, 2014
Dear Guest,

At first we would like to thank you for sharing your experience at NH Brussels City Centre.

We are pleased to read your wonderful comments on our location and the praising of our staff members.

We sincerely regret that the room did not meet your expectations and we hope you will accept our most sincere apologies for the inconvenience caused by this.

Feel free to contact the hotel for your further stay and we will be delighted to assign you a more suitable room.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review

1,353 reviews from our community

Traveler rating
    245
    561
    371
    123
    53
See reviews for
118
464
106
453
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (79)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
London, United Kingdom
Level 1 Contributor
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed February 8, 2014

I stayed here for two nights as part of my eurostars package from 31/1-2/2.

The place is not all that strategic and the hotel is ok only.

The thing that make me won't recommend anyone to stay here is that even though they have got a guy to check on my mini bar every morning to make sure I didn't use any of their stuffs, they continue to block off a rather huge sum of money off my debit card up until now, since i check out on the 2/2. This is totally unprofessional and unacceptable.

They assured me that they will release the block right after I check out the hotel and it's has already been a week now. I called my bank and they said there's nothing I can do except to wait. So my money is being blocked for no reason.

Don't stay here.

  • Stayed February 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank thedailyglutton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Brussels hotels

greece
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed February 2, 2014

Pretty good location for this business-like decorated hotel. Next to a tram station and within a 20 min walk approximately to Grand Place.

Small rooms, but beautifully furnished, modern and very clean. Wooden-style floors, spotless bathrooms, comfortable matresses. The room was cleaned daily.

The breakfast buffet offered a large variety of products, although the room where it was served could be bigger (we usually had to share a table with other hotel guests in the morning).

There was, also, some noise coming from the tram across the street, but no major disturbance, and believe me, we're light sleepers!Free WIFI was available all over the hotel.

All in all, a very good choice.

  • Stayed August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank annalisa_greece
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHBRUSSELSCITYCENTRE, General Manager at NH Brussels Louise, responded to this review, February 28, 2014
Dear Guest,

We would like to thank you for your wonderful feedback we received through the Tripadvisor website.

We have really enjoyed reading your wonderful comments on our hotel and facilities.
It was our pleasure to make your stay in Brussels into a special relaxing moment.

Looking forward to the pleasure of welcoming you back on your next trip to Brussels,

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level 2 Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 1, 2014

Pretty basic hotel, location is good near Metro station. Everything else is kind of what you expect from this kind of hotel. At breakfast there was a good selection of toppings for yoghurt etc.

The free Wifi is pretty much a joke. Free wifi is capped to 100mb, and it's slow and has poor connectivity.

  • Stayed January 2014, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Jyrki P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHBRUSSELSCITYCENTRE, General Manager at NH Brussels Louise, responded to this review, February 28, 2014
Dear Guest,

We would like to thank you for having taken the time to inform us about your experience in our property.

We sincerely regret that the free Wi-Fi did not meet your expectations.
We hope you will accept our most sincere apologies for the inconvenience caused by this.
Please note that we will improve this service soon.

Looking forward to the pleasure of welcoming you back at the NH Brussels City Centre on your next trip to Brussels,

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 5 Contributor
64 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed January 17, 2014 via mobile

Stayed here twice on business. Like it much more than other similar hotels. Central location. Rooms been good both times, though obviously mostly just used for sleeping. Would recommend for business stays.

No noise issues from either of my stays.

Stayed October 2013, traveled on business
Helpful?
Thank katie_did108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHBRUSSELSCITYCENTRE, General Manager at NH Brussels Louise, responded to this review, January 28, 2014
Dear guest,

We would like to thank you for taking the time to write a feedback about your stay in our hotel.

And we are very pleased to read that you would recommend our property to other business travellers.
It has been a pleasure to share your comments with all our staff members.

We all look forward to welcoming you again at the NH Brussels City Center.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
Level 5 Contributor
50 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed January 8, 2014

It's is centrally located (noisy) hotel good for a night stay. Unfortunately you not only get the street Noise, but almost everything happening in the hallway or the rooms around you. The bathroom is tiny but okay, the beds are not very comfortable, and the TV old.

  • Stayed January 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
Helpful?
Thank Mel977
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NHBRUSSELSCITYCENTRE, General Manager at NH Brussels Louise, responded to this review, January 28, 2014
Dear Guest,

We would like to thank you for having chosen the NH Brussels City Centre for a stay in Brussels and for the feedback written on Tripadvisor.

We would like to apologize for the various noise issues you are mentioning in your feedback.
Note that we are planning to place double-glazed soundproof windows in our rooms.

Also,all our actual televisions will be replaced by new flat screens before April 2014.

We sincerely hope that we will have the pleasure in hosting you again at NH Brussels City Centre.

Yours sincerely,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
34 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed December 31, 2013

NH Brussels City centre was an 'ok' hotel. We stayed in a double room with 2 single beds pushed together. The TV was old, there was a mini fridge and the bonus was wifi in the room was free. Our main complaint would have to be the noise in the local area. The hotel is close to Louise subway station which is great but there is a tram stop outside and so constant bells ringing each time a tram approaches and then police sirens constantly too, throughout the day and night which meant we didn't sleep as well as we could have. If you are looking for a room only hotel where you just use it to sleep in then it is fine. We didn't have breakfast as there was a bakery up the road which was cheaper!

  • Stayed December 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Trishna P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Brussels hotels
0.1 mi away
NH Brussels Stephanie
NH Brussels Stephanie
#2 of 22 in Saint-Gilles
1,057 reviews
1.3 mi away
NH Collection Brussels Centre
1.1 mi away
NH Brussels Grand Place Arenberg
Show Prices
Show Prices
Show Prices
0.5 mi away
NH Collection Brussels Grand Sablon
0.2 mi away
Pantone Hotel
Pantone Hotel
#6 of 22 in Saint-Gilles
1,028 reviews
0.2 mi away
Izan Avenue Louise
Izan Avenue Louise
#119 of 199 in Brussels
558 reviews
Show Prices
Show Prices
Show Prices

Been to NH Brussels Louise? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about NH Brussels Louise

Property: NH Brussels Louise
Address: 17 Chaussee De Charleroi, Brussels 1060, Belgium (Formerly NH Brussels City Centre)
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Beverage Selection Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#28 Green Hotel in Brussels
#54 Luxury Hotel in Brussels
Price Range (Based on Average Rates): $
Hotel Class:4 star — NH Brussels Louise 4*
Number of rooms: 246
Official Description (provided by the hotel):
NH Brussels Louise is conveniently located right next to the prestigious Avenue Louise shopping street in the heart of the uptown center of Brussels, with many restaurants and bars nearby. The hotel is within 15 minutes of the European Commission and Grand-Place, and you can walk to many major sites and attractions in just 15 minutes, including famous museums, the Midi Station, Parc de Bruxelles, Royal Palace and Place du Grand Sablon. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Expedia, Priceline, NHHotels, TripOnline SA, Cancelon, Travelocity, Hotwire, getaroom.com and HotelQuickly so you can book your NH Brussels Louise reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Nh Brussels City Centre Hotel Brussels
Nh Hotels Brussels
Nh Hotel Brussels

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing