After reviewing all of the negative reviews, I decided to stay here anyway given the great location -- around the corner from Grand Place and 5 minutes from Centraal Train Station. Lots of restaurants and pubs on the street and around.
I had a triple room loft in the interior of the hotel. It was very roomy, clean on arrival with a good size washroom. The washroom was not modern by any means, but it worked for our needs. The bed on the main floor was a bit slanted, but the two in the loft were comfortable. The room was not fully cleaned each day, although the towels and washroom were. The room could get a bit steamy because you couldn't really open the window as it was facing the hallway. The room location was quiet enough.
I had no problem interacting with the front desk staff as I can speak French, maybe that's the difference? i agree they weren't outgoing and didn't go out of their way but polite enough for what I required. I have encountered much worse elsewhere.
I also agree that front rooms are likely to be very noisy because there are people out on the street at all hours.
The decor can be overwhelming and eclectic -- a Viennese riad for lack of a better description.More
- Free Wifi