If you look at my other reviews, you can see that I try to highlight and really support hotels and people in hotel industry, but this time, I am sorry, I can not do that. In this hotel, everything is a problem from the first moment.
I have booked 5 rooms through travel agency. I have send one request prior our arrival, so no troubles are at the check-in. I have received a reply on my e-mail, when I was already accomodate in the hotel, little late...
Anyway, unfortunately people in this hotel are very unprofessional and even worse very unfriendly. For 5 prepaid rooms, I had to pay city tax (what is OK) at the time of check-in, but I can only receive the bill at the check-out, when I give back the keys, What??? I asked to receive a ONE bill for all the room, so I do not carry with me 5 different bill, NOT POSSIBLE!!! And suistanability and environment is the issue Nr. 1 at the moment.
Check-in was like 40 minutes, check-out even more.
The rooms are OK for Belgium standard. The only thing which was good, was Breakfast, but be prepare to pay for your room more than 200 eur and you have to pay extra Breakfast 12 eur, WHAT???
I am just really, really dissappointed and if you can, do not wish you this experience.
Accross the hotel is Restaurant Sainte-Catherine, I really reccomend this restaurant. You can see my review of this restaurant in detail, amazing experience, great owner, really tasty food :)
- Official Description (provided by the hotel):
- Welcome home ! Situated in the centre of Brussels, Hotel Astrid is 10 minutes' walk away from the Gare Centrale and public transport (tram, bus, metro). This makes it very easy for you to get to the heart of the European quarter or to the Atomium. Just leave Hotel Astrid to find your happiness, whatever it may be: a nice little café or a Michelin starred restaurant, trendy bars and old bistros, Belgian beers, exhibitions, stately homes and quarters. Even if you're on a tight schedule, you'll have time to see all the sights that can't be missed: our Grand Place, so beautiful it will take your breath away (+/- 750m away), Manneken Pis (+/- 900m), Brussels' most international "Kets" and the superb Galeries Royales Saint-Hubert (+/- 700m away). Just a few steps away there is also the museum quarter and the Sablon, a square full of trendy bars, exclusive boutiques and experts in everything from chocolate to antiques. ... more less
- Reservation Options:
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- Also Known As:
- Astrid Centre Brussels
- Brussels Astrid Centre Hotel