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All reviewstour noiresmall poolthe grand placenovotel brusselsst catherineexcellent locationsteam roomaccor hotelschristmas marketminute walkfamily roomfree wifiseparate toiletgood sizemetro stationcity centremini bar
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Reviewed January 16, 2017 via mobile

The hotel is well placed fir the centre of Brussels. Clean tidy and friendly staff. The hot breakfast was cold this morning. There is parking across the street. The hotel is situated near a number of restaurants, eating out is recommended.

Stayed: January 2017, traveled on business
2  Thank Luigi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre Hotel, responded to this reviewResponded January 18, 2017

Dear guest,

I am sorry that on this occasion you were disappointed with your breakfast. I appreciate your feedback, and I hope that you will give us the opportunity to welcome you back in the near future and provide you with a hot breakfast.

Best regards,


Annabelle
Secretary Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 15, 2017 via mobile

Beautiful hotel rooms with friendly staff that are always willing to help you. They have a small gym, swimming pool and sauna which are always nice to have. Its is in the heart of the city easily accessible and very close to the central train station and Gran Place.

Stayed: January 2017, traveled as a couple
1  Thank Daniel S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre Hotel, responded to this reviewResponded January 16, 2017

Dear guest,

Thank you very much for your gracious compliments. I guess every hotel wishes to receive such a positive review ! Your kind words are truly appreciated and I will make sure they will be shared with everyone involved.

Hope to welcome you back very soon !

Kind regards,



Annabelle
Secretary Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 14, 2017

We came here for the Christmas markets and we couldn't have picked a better hotel in terms of location. It was a 12min walk to the train station and was 2mins from the main Christmas market. The hotel was beautiful and modern with a great breakfast buffet and friendly staff. I would highly recommend this hotel

  • Stayed: December 2016, traveled as a couple
    • Value
    • Rooms
    • Service
1  Thank Stephanie F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre Hotel, responded to this reviewResponded January 16, 2017

Dear guest,

It is with great pleasure to read your very kind review. I am so pleased to learn how you love our hotel and I would like to express my sincere appreciation of your positive feedback. Thank you for your kind acknowledgement and we are all so happy to have you and we all look forward to welcoming you back soon. Once again thank you for recommending us and for sharing your feedback on Trip Advisor.

Sincerely,


Annabelle
Secretary Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 11, 2017

We stayed only one night on the way from Bruges to Vienna. We were pleased with location because most main attractions are within walking distance. It is just 8 min walk to Grand Place.
The room was very spacious and comfortable. Great for short or business stay. I thing that even for long stay on a budget it would be a suitable hotel. There are tea making facilities and mini fridge in the room.
We didn't had breakfast in the hotel because of bad reviews.
Overall we enjoyed our stay in The Novotel Tour Noire.

  • Stayed: January 2017, traveled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
1  Thank Tatyana C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre Hotel, responded to this reviewResponded January 12, 2017

Dear guest,

Thank you for the recent stay and nice review.

It is great to hear you enjoyed the location and comfort of our rooms. We truly hope to be able to welcome you back some other time.

Best regards,


Annabelle
Secretary Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2017

On the map it doesn't maybe look central, but it's in the perfect spot. Coming here now for few years and it's so convenient to shopping on rue dansaert, close to lovely square with restaurants, yet only few minutes away from walking to the grand place. And important for me, a large (public) parking across the road.

Room Tip: Wordt lid van accor card
  • Stayed: January 2017, traveled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre Hotel, responded to this reviewResponded January 8, 2017

Dear guest,

We very much appreciate your comments regarding your stay at the Novotel Brussels Centre Tour Noire.

It is always a pleasure to receive positive feedback about our location.

Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

Sincerely,



Annabelle
Secretary Guest Relations

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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