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“In conformity with the travellers”

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Novotel Brussels City Centre
Ranked #29 of 199 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 5, 2014

The hotel seemed to be in conformity with any traveller- be it for its location, cleanlines, reasonable pricing,or being family friendly. One can visit most of the attractions by walking. brussels square, The palace and mannequin pis are all close by. For oher attractions , there is convenently located Tram cum Metro station. Buffet was well laid out, though we as vegetarians had little choice except milk , bread and cereals. The room was clean and had seperate beds for 2 Adults and 2 children. Very convenient for us.

  • Stayed: June 2014, traveled with family
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Thank KANKARIA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded July 6, 2014

Dear client,

First of all I would like to thank you that you took the time to communicate your positive impressions concerning your stay in Novotel Brussels Centre – Tour Noire.

I herewith would like to inform you that I transmitted your reactions to all my team members.

Looking forward to meet you again in Novotel !


Annabelle
Secretary Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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533 - 539 of 2,903 reviews

Reviewed July 3, 2014

Perfect start to our tour around Europe. Easy to find hotel, clean, modern with a good selection of in room services.

Bar looked nice, as was breakfast. Staff on the front desk were polite and helpful and recommended various bars and restaurants in the area.

Room was very well equipped, modern and extremely comfortable.

We parked opposite in a secure 24hr car park for 13e per day and the hotel is within 10 minutes walk of the centre. Located in a nice area with a couple of bars and restaurants close by.

  • Stayed: July 2014, traveled as a couple
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Thank DJWCheshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded July 6, 2014

Dear client,

We do appreciate very much your comments regarding your stay in our hotel. It is always a pleasure to receive a positive feedback.

On behalf of our team, thank you for your review of Novotel Brussels Centre – Tour Noire.

Best regards,


Annabelle
Secretary Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 1, 2014

This is a typical Novotel, meaning it's clean, convenient and reasonably priced for city center, what sets it apart is the location. You are within 5 minutes of all the action, Grand Place, restaurant row, Delirium, Pis Statue and Monk Café is literally back of the hotel. Lot's of dining options as you are close to everything. I would skip the breakfast buffet, at 20+ Euros, not worth it. Room was spacious, bathroom clean and beds comfy. Excellent Wi-Fi connection in the rooms. Will stay again if in Brussels.

  • Stayed: June 2014, traveled with family
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2  Thank vondarkmoor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded July 2, 2014

Dear Guest,

I am very happy to read your review, and am glad that we could contribute to making your trip to the Brussels a great experience due to the location of our hotel.

On behalf of our team, thank you for your review of Novotel Brussels Centre – Tour Noire.

Yours truly,


Annabelle
Secretary Guest Relations

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Reviewed June 28, 2014 via mobile

Room was clean, wide and comfortable. A very large shower. A great buffet for Breakfast. Next week I'll enjoy the fitness center and swimming pool. The service was kind and fast in check-in/out operations. The location is perfect to visit the city centre, a lot of bars and restaurants with 5 mins walk.

Stayed: June 2014, traveled on business
Thank butel74
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded June 28, 2014

Dear Guest,

We are very happy to read your review, and am glad that we could contribute to making your trip to the Brussels a great experience.

We look forward to welcome you again next week !

Best regards,


Annabelle
Secretary Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed June 27, 2014

This hotel was very new, clean and comfortable. Despite being very central it was quiet too. The location is right in the heart of all of Brussel's main tourist attractions (which i didn't personally find particularly impressive).

My only complaint was that when we arrived at 3pm the staff told us a room wasn't ready, even though check-in was for 2pm. However, when we complained they found a room very quickly without too much drama.

  • Stayed: June 2014, traveled with friends
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Thank Finch23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded June 27, 2014

Dear guest,

We much appreciated your feedback on the modernity and locations of our hotel.

We hope to welcome you in our hotel again in the future.

Yours truly,


Annabelle

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Reviewed June 23, 2014

Just 1 x critisism, although there are plenty of power points and 2 x mirrors, 1 in bathroom, and 1 in bedroom; which is great, however none were actually close enough for me to reach the mirror with my Hair straighteners so had to do blind! So ladies (and some men) if you stay here take a compact mirror or plug extension cable!
Apart from that, lovely hotel, staff welcoming, especially the waiter / bar man who served us on Friday evening (20th) very helpful. Food verh good, cooked my steak to how I liked it and the Bernaise sauce was lush. Prices not too bad for hotel prices, you would be able to eat and drink cheaper outside of the hotel but as we were only here for 1 x night, it was ideal.
Not sure if I would visit Brussels again, but if I was to, I would stay here.

  • Stayed: June 2014, traveled as a couple
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1  Thank JenEastSussex
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded June 24, 2014

Dear Guest,

Thank you for taking the time to write a review of Novotel Brussels Centre – Tour Noire. We are pleased to read you enjoyed your stay in our hotel. Your kind words are truly appreciated and I will make sure they will be shared with everyone involved.

Yours truly,


Annabelle
Secretary Guest Relations

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Reviewed June 22, 2014

The Novotel Brussels Centre is very conveniently located in Brussels, close to De Brouckere metro station and to the tram line north from Midi station. This makes it easy when travelling to Brussels from London by Eurostar (which terminates at Midi station) and doing business with the EU institutions, which are mostly situated along the metro line from De Brouckere.

The hotel itself is very pleasant - clean and neat, with spacious rooms, good working space with excellent WiFi. My room had a shower only - no bath - but a large shower with good force, which I found perfect.

Breakfast is a bit expensive at €20, but there are a couple of cafes in easy walking distance that do a great breakfast for less.

The area west of the hotel is excellent for restaurants - not the sleek expensive variety found off the Grand Place, but more down to earth and personable places that I certainly enjoy much more.

Room Tip: Choose a room facing west on one of the higher floors and you will get a nicer view.
See more room tips
  • Stayed: June 2014, traveled on business
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1  Thank Inglenook
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NBCTN, Guest Relations Manager at Novotel Brussels City Centre, responded to this reviewResponded June 24, 2014

Dear guest,

I would like to start by thanking you for taking the time to write a review of Novotel Brussels Centre-Tour Noire. Especially, since you highlighted so well our prime location and easy accessibility.

We wish to have the pleasure of welcoming you back !


Annabelle
Secretary Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Novotel Brussels City Centre

Address: Rue de la Vierge Noire 32 | Brussels, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#13 Family Hotel in Brussels
#13 Green Hotel in Brussels
#20 Luxury Hotel in Brussels
#23 Romantic Hotel in Brussels
#32 Business Hotel in Brussels
Price Range: $100 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brussels City Centre 4*
Number of rooms: 217
Official Description (provided by the hotel):
The Novotel Brussels City Centre is a 4 star hotel offering 217 rooms located in the lively Place Ste Catherine area, 800 m from the Grand Place. Ideal for seminars meetings and conferences, the hotel offers 11 modular function rooms with a break area. Guests on a business trip to Brussels can unwind in our fitness center, jet-stream pool, hammam and soak up the atmosphere in our bar brasserie perfect for exploring a typical Belgian meal or sampling delicious beers. ... more   less 
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Also Known As:
Novotel Brussels Centre Hotel Brussels
Accor Brussels Centre
Brussels Novotel

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