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“Good location in centre of the city”

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Scandic Hotel Grand Place
Ranked #110 of 198 Hotels in Brussels
Reviewed January 16, 2013

It is an ordinary Scandic Hotel and you get what you can expect for this type of hotel. I have been staying at this hotel a couple of times and the last time the breakfast was much better than it has been before. The location close to Grand Centraal is perfect when you choose to take the train from the airport which is the best and cheapest way to reach the centre of the town.

  • Stayed: January 2013, traveled on business
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1  Thank Jan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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382 - 388 of 1,024 reviews

Reviewed January 12, 2013

I stayed at this hotel for a week during a recent trip to brussels to visit my aunt who now lives in a senior care home in the molenbeek area of brussels. The hotel was just a couple of beautiful blocks to a big metro stop which enabled me to get to and from the senior home. Wow! Where do I start? Everything was perfect! The staff, the amenities, the location,the breakfast buffet, the lounge, the room, all perfect. I will stay here again. Be sure to dine at the restaurant across the street called Arcadi and have the carrot and cumin tarte, yummy!

Room Tip: Room 520 was great.
  • Stayed: December 2012, traveled with friends
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Thank Juliana1962
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvaDeWaele, Front Office Manager at Scandic Hotel Grand Place, responded to this reviewResponded January 14, 2013

Dear Juliana,

Thank you for this lovely review.
I am very happy you enjoyed your stay as much as you did.
And Arcadi is one of our favourites too!

We look forward to welcoming you back at Scandic Grand Place,

Kind regards,

Eva De Waele
Front Office Supervisor

Scandic Grand Place

Visit Rue d'Arenberg 18, 1000 Brussels, Belgium
Call +32 2 548 18 05
Fax +32 2 548 18 20
E-mail eva.dewaele@scandichotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 6, 2013

+
very well situated
friendly and efficient staff
very clean and well appointed
wide choice for breakfast
good value for money
free internet
-
tiny windows, so dark rooms
'superior' room seemed a little small and ordinary - I was expecting something special
two single duvets on a doube bed!?
TV reception poor

  • Stayed: January 2013, traveled as a couple
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Thank Simon K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed January 2, 2013

I was reasonably impressed with the Scandic during my first stay in Brussels. I was there on a 5 day sightseeing break and found that it was in an extremely good location. Very central and easy to find. My room was quite small but I was there by myself so I didn't need a lot of space anyway. In the center of a big city I would expect this as space can be limited.
The best part of my stay in the hotel had to be the sauna and gym. Although the gym is basic it had all I needed to get a decent workout. Running outside wasn't possible since it was winter and usually raining so the treadmill came in handy. I also LOVED the sauna. What a way to relax, warm up and detox. I used it every day and felt great every time.
The breakfast was decent, but being vegan limited my selection of foods and I did have to eat some things I normally wouldn't at home. This is of course not the hotels responsibility to cater to needs like that and they did a good job for those who eat a 'standard' diet.
My one complaint would be that my room was right next to a service elevator and it did wake me up at night a few times. I have a child and am used to being woken up, but I did want to get some decent sleep while on holiday! For the price I paid I figured I could put up with the elevator, but next time I would request I am not in a room next to any lifts, stairs, in the center where there is no light and noise, or with a window to the busy outside street. Overall, staying at the Scandic did enhance my stay in Brussels and I would stay again.

Room Tip: No lifts, not in the central atrium, not facing the outside street.
  • Stayed: December 2012, traveled solo
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1  Thank April F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 31, 2012

I visited this hotel in December 2012, and I must say I was quite disappointed.
The hotel is in a good location next to the city center and major attractions, and it has a nice restaurant. The service was good, printing at the lobby worked well, and I received good help from the staff e.g. when enquiring how to get to a specific location in Brussels. I have a dust allergy and for that reason it's very good that all the rooms have wooden floors.

However... when entering the room, I noted the bad quality of cleaning - the corners of the rooms were full of dust (I'm not even talking about what was behind the bed or the table...). The room was very small. The shower water run very slowly, I thought that maybe this was because they wanted to save water, but that would not fit with the leakage of a pipe in the shower. They advertised that they have soap bottles that give you an exact amount of soap and save the environment in this way. The soap bottle in the bathroom leaked some minutes after I had taken soap from it and left a pile of soap on the bathroom table - so much about the environment. There was a strange smell in the bathroom. Luckily it didn't come to the room. However, I had to use the fan in the room to be able to sleep there, the air was of bad quality.

The wi-fi was miserable - it sometimes worked in the room, if you sat and tried for half an hour, usually not. In the lobby, it worked better. The breakfast was not diverse (the selection of juices was poor, some of the cheeses were stuck together so it was impossible to take them, yoghurt selection was mediocre etc).

I would not recommend this hotel for those who appreciate environmental friendliness, cleanliness, good breakfast and working wi-fi.

  • Stayed: December 2012, traveled on business
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Thank Terhi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 29, 2012

Came to visit Brussels with my son during the week of Christmas and chose this hotel because of the location and the good air fare-hotel package we got. All in all excellent value and the location was indeed perfect for our needs as tourists. The daily wi-fi vouchers worked well. Breakfast served 7-11 am and had plenty of choices. Our room was to the street so we could hear some noise but not really enough for it to be a major problem. Short walk from the central train station. We arrived to the hotel before 10 am the first day and were able to check in immediately rather than having to wait until the afternoon. That was much appreciated! The room was perfectly adequate for us. Good housekeeping.

  • Stayed: December 2012, traveled with family
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Thank Taintta
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvaDeWaele, Front Office Manager at Scandic Hotel Grand Place, responded to this reviewResponded January 14, 2013

Dear Taintta,

Wonderful to hear you enjoyed your stay with us.
We always try to give people a room even if they arrive before the "official" check-in time.
One morning we've even been able to give a room to people checking in at 4.30 am instead of the regular 3 pm!

We look forward to welcoming you back!

Kind regards,

Eva De Waele
Front Office Supervisor

Scandic Grand Place

Visit Rue d'Arenberg 18, 1000 Brussels, Belgium
Call +32 2 548 18 05
Fax +32 2 548 18 20
E-mail eva.dewaele@scandichotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 27, 2012

Excellent value for money!

Stayed for the entire week (plus bit of the weekend due of trouble getting xmas season flights) and it turned out to be a great choice for staying.

Internet wifi works great, reliably and fast (normal 1.4Mbps; worst I got was 25% of that in peak usage around dinner time, but it only happened 1 day). You do need to get a new login token (per device) from the reception every day, but they just hand them over promptly when you pass by coming from the office.

Rooms and facilities are very good and comfortable. Nothing luxurious, but very welcoming.

Dinner at the restaurant was fairly good, with enough choices to pick from for a few nights, but if you're staying longer you'd do better going outside where there is plenty of choice, given it's central location in Brussels.

The 5min walk from the central train station makes it perfect for the business traveller flying in and quickly dropping the luggage before moving on to work (and also great when you have a very early flight to catch).

After jumping around other hotels in Brussels, this one will now become my regular place to stay for the series of regular weekly travels I make to Brussels. Definitely a place to return!

  • Stayed: December 2012, traveled on business
    • Value
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Thank Hugo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
EvaDeWaele, Front Office Manager at Scandic Hotel Grand Place, responded to this reviewResponded January 14, 2013

Dear Hugo,

How lovely to hear you enjoyed your stay with us.
Feel free to ask for more than one wi-fi code when you check-in - that way you avoid having to come by the desk daily.
We have also re-vamped our restaurant menu, so you'll find some new options upon your next stay.

We look forward to welcoming you back many more times whenever you stay in Brussels!

Kind regards,

Eva De Waele
Front Office Supervisor

Scandic Grand Place

Visit Rue d'Arenberg 18, 1000 Brussels, Belgium
Call +32 2 548 18 05
Fax +32 2 548 18 20
E-mail eva.dewaele@scandichotels.com

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Scandic Hotel Grand Place

Address: Rue d'Arenberg 18 | Arenbergstraat, Brussels, Brussels 1000, Belgium
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Wheelchair access
Hotel Style:
#58 Luxury Hotel in Brussels
Price Range: $86 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Scandic Hotel Grand Place 4*
Number of rooms: 100
Official Description (provided by the hotel):
With its central location in Brussels, hotel Scandic Grand Place is your perfect choice when visiting this charming Belgian capital city. Within walking distance from the hotel you'll find many of Brussel's prominent tourist attractions and a vibrant city life. Scandic Grand Place is situated a 5 minute walk from Brussel's central station, and a quick walk from the famous Manneken Pis, great shopping areas, restaurants, bars, cathedrals and museums. ... more   less 
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Also Known As:
Scandic Hotel Brussels

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