Booked this hotel as a mystery booking, and it was a fairly average experience. Although it met the basic requirements of a hotel of its class, the only way I can describe it is 'satisfactory'. Firstly, if you want to be near any of the more touristy areas of Brussels, don't stay here. It's a good 30 minute walk from the city centre. The room itself was fine, as was the general appearance of the hotel. The staff were mostly helpful, but there weren't enough of them to check-in. A particularly negative experience was that the hotel concierge recommended a car hire location that was a tram trip away from the hotel. Some Internet research revealed another car hire place less than 10 minutes walk away. Don't even get me started on the €30 breakfast that consisted of some croissants and some very overcooked bacon and eggs. There is a small market just down the road with similar options at a much more reasonable price.
I think this hotel once had some charm and grace, but is now like a dame who has grown old badly.
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