We booked an excecutive room and oh dear very small, so had an upgrade to a junior suite.
So set our things down and thought we would book a meal in the lovely restaurant only to be told sorry the restaurant is closed on fridays and saturdays what the hell is this, this is meant to be a 5* hotel not good.
On the saturday went out for the day only to come back at 17.45 to find the room had not been serviced, went to reception to complain and to be honest it seemed to be accepted as the norm.
The room supplys are terrible too no milk for the tea or which there was only 2 tea bags and only 2 coffee pods for the coffee machine.
Only one bath robe and bath towel what are you meant to do share ?.
This hotel has a hell of a lot of learning to do and this is based on staying in other 5* hotels and im affraid Le chatlain does not even come close.
Apart from the decor this hotel is a 3* and no more.
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