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All reviews beautiful hotel luxury hotel junior suite excellent stay an upgrade nice room loui concierge conference bathtub minibar belgium euro
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Reviewed January 18, 2015

I have been to Brussels many times an always stayed at the Conrad which has changed over to the Steigenberger. I hate the new name, Conrad was nicer. They did clean up the hotel but it's still the same. Excellent location, elegant, well kept, good service (not great service), large and comfortable rooms.
I think that picking a hotel in Brussels is based on location and this one is on Avenue Louise which is excellent for shopping and business, The Hotel Amigo is the other best hotel (per the locals) and it's located in a different part of town more tourist centered.
I share in the view that a room facing the central courtyard is better and I always get that. It's quieter and the courtyard is huge and pretty.

Room tip: Inner courtyard is quieter
Date of stay: January 2015
  • Trip type: Traveled on business
    • Sleep Quality
    • Rooms
    • Service
2  Thank Jacques B
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grandhotel B, Guest Relations Manager at Steigenberger Wiltcher's, responded to this reviewResponded January 21, 2015

Dear Jacques B,

Many thanks for sharing your kind review as a regular guest at the Steigenberger Grandhotel Brussels.
we are thrilled to see that your stays with us are pleasant and that we are able to give you the room you desire.

See you soon back in Brussels!

Kind regards,

Valérie Wieman
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 18, 2015 via mobile

+ Very nice, classic design
+ good service
+ excellent breakfast
+ great, spacious rooms and bathrooms
+ walk-in shower and bathtub
+ comfortable bed

- little space in front of the hotel when arriving

I was very pleasantly surprised with Steigenberger Grandhotel in Brussels. I am usually not a fan of classical design and prefer more contemporary hotels. However, this Hotel was definitely able to blend really well tradition with modern amenities and very good service. I had a very comfortable stay and would definitely go back!

Date of stay: December 2014
Trip type: Traveled on business
3  Thank LW23
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grandhotel B, Responsable relations clients at Steigenberger Wiltcher's, responded to this reviewResponded January 20, 2015

Dear LW23,

Thank you very much for sharing your kind comments regarding your recent visit at the Steigenberger Grandhotel Brussels.

We are glad to see that you were happily satisfied with the set up of the rooms as well as the services delivered by our staff members.

It is with pleasure to see your plans to return to our hotel and we are looking forward to welcome you back!

Warm regards,

Valerie Wieman
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 12, 2015

You turn into the hotel and are surrounded by old world beauty and class.. The location is near Hermes, and Cartier, need I say more? Gracious lobby, a concierge standing at his desk so you will know where to go after check in, and a glamours lobby to chat with others. Valerie Wieman was my guest relations employee. There was not one detail that she did not address. She made sure the most creature comforts were available to help me transition from my lovely home to their lovely hotel. The head of housekeeping checked on every detail when it was completed. The hotel had changed safe deposit boxes and this was the only glitch. But again the staff was kind day and night when they had to either open or close the unit. A wonderful staff, location, and large rooms with HEATED marble floors. ENJOY!

Room tip: Rooms next to the street that are low are very loud.
Date of stay: January 2015
  • Trip type: Traveled on business
    • Location
    • Rooms
    • Service
2  Thank KHChicagoUSA
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grandhotel B, Responsable relations clients at Steigenberger Wiltcher's, responded to this reviewResponded January 22, 2015

Dear kimkorber,

Thank you for reviewing our hotel and services on Tripadvisor.

We are happy that we made your stay an unforgettable one and we hope therefore that we may welcome you back at Steigenberger Grandhotel, Brussels very soon.

My colleague Valérie is flattered with your lovely words and will be very happy to assist you again when coming to Brussels!

We both stay at your entire disposal for any further enquiry,

Warmest regards,

Karel Lemmens
Guest relations

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Reviewed January 9, 2015

The location, service and atmosphere is really excellent! i'm a client since it was called Conrad Hotel! Love your breakfast and the smell of croissant which we feel every morning from our balconies! This place is really recommended! Good Luck!

Date of stay: November 2014
  • Trip type: Traveled on business
    • Sleep Quality
    • Cleanliness
    • Service
Thank Gigi G
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grandhotel B, Responsable relations clients at Steigenberger Wiltcher's, responded to this reviewResponded January 10, 2015

Dear Jeorje,

Many thanks for sharing your experience at the Steigenberger Grandhotel Brussels on Tripadvisor!

We hope to welcome you, as a valuable regualar guest, back soon.

Kind regards,

Valerie Wieman
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2015

Very good location, clean, friendly and helpful staff. The rooms are quite large, including the bathroom. Walking distance from old city and other attractions. The concierge service was great - made very good suggestions on clubs, restaurants, including making reservations. I will stay again at this hotel.

Date of stay: January 2015
  • Trip type: Traveled with friends
    • Value
    • Sleep Quality
    • Service
1  Thank Oana C
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Grandhotel B, Responsable relations clients at Steigenberger Wiltcher's, responded to this reviewResponded January 10, 2015

Dear Oana C,

We would like to thank you for your kind feedback regarding your stay at the Steigenberger Grandhotel Brussels.

We are delighted to see that you have enjoyed your stay with us and hope we are able to welcome you back in the very near future!

Warm regards,

Valerie Wieman
Guest Relations

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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