Loved the Metropole with its ornate lobby, old style lifts and really comfortable, relaxing bar.
We paid for a privilege room which was large and comfortable, if a little battered about the edges … i.e. paintwork a bit chipped etc., bathroom not the most modern. However, the bed was large and comfortable, pillows also comfortable. There was air conditioning which worked well, although the room was a bit hot at times for me. I was impressed by the standard of house keeping … our room was kept very clean and neat, with towels and linen changed every day. Towels were of good quality. The shower was over the bath but worked very well, and there were double sinks, a good hairdryer and a magnifying mirror. The free mini bar was also restocked daily. There was a modern flat screen TV with a choice of channels including BBC 1 and 2. Free internet was also available which worked well.
There were two drawbacks to the room … one, it looked out on a grim and gloomy inner service courtyard, complete with fire escapes. However, we were only in the room during hours of darkness, so this did not matter to us in the slightest, and it also meant no traffic or building work noise which I suspect would affect some rooms, particularly at the front of the hotel. The biggest issue was lack of soundproofing between rooms: we had quite noisy people adjoining us on Saturday evening and this affected us until late on. However, the rooms on either side seemed mainly empty for the other evenings, so this did not cause a problem for the rest of our stay.
We did not eat in the hotel at all so I cannot comment on food, but alcohol in the bar was reasonably priced and it was a lovely environment in which to relax after a day's site-seeing.
The hotel is fantastically located, five-ten minutes walk to all attractions, both old and new, including the main shopping streets and Grand Place. There is a tram station right outside so it was easy get to the hotel from the Eurostar terminus and return there (once you figure out the tram ticket machines). There are lots of restaurants and coffee shops nearby and Grand Place is also just a ten minute stroll away. I would also recommend Place St-Catherine, across the main road, for restaurants, again all in easy walking distance. The hotel concierge will be happy to direct.
Overall, staff were very courteous and efficient and kindly gave us an extended checkout on our final day.
I would have no hesitation in recommending the hotel and would certainly return there. I don't think it warrants five stars as the rooms don't quite meet that standard … i.e. no dressing gowns or slippers, no walk-in shower, and toiletries are not anything exceptional. However, I would certainly stay there again for the lovely old world ambience, the super location, the excellent housekeeping and the courteous, efficient staff.
- Official Description (provided by the hotel):
- Stately 19th-century Hotel with original Art Déco interior, offering belgian typical food at the Café Métropole. You can enjoy a drink at the Bar le 31, re-decorated in 2011 in a "End of 19th century" style, you will enjoy relaxing and comfortable moments in a new and prestigious decor. Individually decorated guestrooms in classic European design with 22 suites available. Excellent down-town location close to Grand Place and public transport links. Hotel also offers free Wifi throughout, 24-hr concierge and room service and extensive business facilities. ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Priceline, Booking.com, Expedia, Hotels.com, Agoda, Preferred Hotels, Travelocity, Hotwire, Cancelon, Evoline ltd, getaroom.com, TripOnline SA and HotelQuickly so you can book your Hotel Metropole reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Metropole Hotel Brussels