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“excellent location and lovely hotel”
Review of Hotel Metropole

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Hotel Metropole
Ranked #70 of 198 Hotels in Brussels
Reviewed December 22, 2013

a great place to explore Brussels
The staff were all friendly and helpful. Free wi fi and a nice touch of free mini bar each day with 2 bottles of beer, coke and water. The furnishings and rooms are very comfortable and the breakfast has lots of choice and all good quality. I would be very happy to return here for my next visit. A charming hotel.

We stayed in the wing with the old lift, which was charming to use. Although it was a busy time and the hotel was fairly full, it didn't feel overcrowded and was a charming place to stay.

Room Tip: we were given a choice on arrival - overlooking the street or at the back We chose a room overlooki...
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  • Stayed: December 2013, traveled as a couple
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1  Thank ukcamel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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960 - 966 of 2,836 reviews

Reviewed December 20, 2013 via mobile

Super location, very grand reception and public rooms, bar.
Room was fine, bit on the small side but large bed and corner bath.
Plenty of satellite stations on tv.
Good deal on Hotel combined with Eurostar on the Eurostar web site.
Breakfast not included, and at 18 euros each decided to eat at nearby cafe, 6 euros for coffee, fresh orange, croissant, jams, French bread and cheese, which was delicious.
Would use this Hotel again.

Stayed: December 2013, traveled as a couple
Thank LIMPIT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 19, 2013

There was nothing really wrong with this hotel, it's just that I was expecting more considering how much I had paid. The staff were reasonably friendly and the room was actually quite large and soda and water in the mini bar were complimentary. However, the room was quite outdated and even still had a CRT television! So nothing special but perfectly fine, just expensive.

  • Stayed: December 2013, traveled as a couple
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Thank Michelle B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 16, 2013

I visited Brussels for a couple of days, and then came back to fly out again. for all the days I stayed at this hotel and loved it. They offered an upgrade for 18 Euro to be taken at time of check in and this made it all the more worthwhile. With the upgrade committed to when I registered I then had a nicer room, and for my final night was upgraded again to a junior suite.
the hotel retains its old décor, but the rooms have been redone. the first room I had was obviously redone in the 1900s because it contained authentic Art Déco furniture - a little shabby because it was so old - but very charming.
My one disappointment was that other than the bar, there was no café or restaurant in the hotel in which to have dinner, and the very upscale lovely restaurant was not open on Sundays or Mondays. so I had to go out to eat and I did not find anything suitable in the neighbourhood.
However, what I did not know was that right behind the hotel, was an entire long, upscale shopping street! it likely had restaurants. I perhaps should have asked at the concierge.
The hotel is beautiful and very grand. the staff and service were efficient and gracious.
The rooms included a free mini-bar with beer, wine and water which was replenished every day. The price included an extensive breakfast buffet in a very beautifully decorated room, done up in faux Indian décor.
I booked on line and got a great rate, but the website behaved oddly and wouldn't let me book all my nights at once. Because I had more than one booking, during my stay I had to come to the desk and check out and then back in again, but they arranged that I stayed in the same room.

they followed up the booking and each stay with an email to ask if they could help, and what I thought. It was the best marketing without being irritating that I have ever experienced.

Room Tip: the very modern room struck an odd note for me, because of the old charm of the main hotel. But if y...
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  • Stayed: December 2013, traveled solo
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1  Thank eridotto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

Stayed here in December and really enjoyed the experience. Asked for a refurbished room having read previous reviews and found the room to be spacious clean and comfortable. This hotel has great reception staff and exudes old style glamour. Complimentary water, coke and beer are provided and although there are no tea/coffee making facilities you are only 100 metres from a branch of Pauls the coffee shop and bakery which offers great quality food at good prices.
The hotel is well located for The Grand Place,St Catherines and the train stations. In summary a good choice for a city break with only one downside and that is poor soundproofing between rooms. I could hear snoring on one side and business deals being arranged on the other. there is also a fair amount of street noise even though we were on the 5th floor so choose a room away from the street if you are light sleeper.

Room Tip: Away from street if you are a light sleeper
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  • Stayed: December 2013, traveled as a couple
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1  Thank lakes99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 15, 2013

Staff very pleasant and helpful but the hotel is very tired and loses some of its appeal because of the worn carpets, very creaky floorboards and boarding house feel in the smaller rooms.
Disappointing that a hotel of this level has no restaurant open on a Sunday and Monday evening.
The decor in the general areas is stunning and the atmosphere in the bar is very special.
If you are going for the full experience of this grand old hotel you need to go in a luxury room and avoid Sunday nights

  • Stayed: December 2013, traveled with friends
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1  Thank Vaughan B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 14, 2013

The location is fantastic--steps to St. Catherine's and all the great food in that area, just on top of De Brouckere metro for your meetings and so forth, walking distance to everything else. The lobby, etc., are really neat if a bit old-school. Staff were very helpful. Because of some confusion at check-in (another example of great staff), I got a bit of a room upgrade, so my room was huge, but had two single beds rather than a double. I got used to it, but I do think that's a bit out-of-date in this day and age. In general, the room looked like it had been decorated a couple of decades ago at best. Not a huge deal, but it may be time for an update. Breakfast was nice--all buffet, but some good options and tasty bread. Internet was consistent. I would definitely consider staying here again.

  • Stayed: November 2013, traveled on business
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Thank travelinggrrl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metropole

Address: Place de Brouckere 31, Brussels 1000, Belgium
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Romantic Hotel in Brussels
#29 Business Hotel in Brussels
#44 Luxury Hotel in Brussels
Price Range: $90 - $238 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Metropole 5*
Number of rooms: 262
Official Description (provided by the hotel):
Stately 19th-century Hotel with original Art Déco interior, offering belgian typical food at the Café Métropole. You can enjoy a drink at the Bar le 31, re-decorated in 2011 in a "End of 19th century" style, you will enjoy relaxing and comfortable moments in a new and prestigious decor. Individually decorated guestrooms in classic European design with 22 suites available. Excellent down-town location close to Grand Place and public transport links. Hotel also offers free Wifi throughout, 24-hr concierge and room service and extensive business facilities. ... more   less 
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Also Known As:
Metropole Hotel Brussels

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