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“We loved the Metropole”
Review of Hotel Metropole

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Hotel Metropole
Ranked #72 of 198 Hotels in Brussels
Reviewed November 29, 2012

We stayed at the Hotel Metropole in late October 2012 and we really enjoyed our stay.
The hotel is good old fashioned quality and service. We had a room on the fifth floor overlooking the main road at the front of the hotel which also had a small balcony. The room was large and comfortable with a large bed which we found very comfortable. The mini bar was a bonus with a few free drinks which were replaced each day.
Breakfast was very nice, with a good selection of different foods which even included scrambled egg, baked beans, sausages, bacon and mushrooms...lovely. there was certainly something there for everyone.
All of the staff were very polite and extremely helpful, I couldn't really fault this hotel.
One of the things that we really enjoyed was the old fashioned lift, great. It can be a bit dodgy at times and gets stuck every now and then but that's all part of its charm.
It is ideally situated with everything easily accessible from the hotel and the Metro is right outside.
I would definitely recommend the Hotel Metropole.

  • Stayed: October 2012, traveled as a couple
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Thank purplehouse59
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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1,105 - 1,111 of 2,710 reviews

Reviewed November 25, 2012 via mobile

Stayed three nights and in spite of not being a strong suporter of this type of hotel, really enjoyed it. The staff was very helpful and always available. The rooms are big and spacious as well as the king size bed.
Definitely will come back

  • Stayed: November 2012
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Thank jayjay9926
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

Entering this hotel is like stepping into another time. The entrance and reception area as well as the halls are magnificent and beautiful. However, the room felt a bit old and rusty. Mostly because the furniture was a bit worn down and was in need of replacement. Other than that, the place is really good with a nice breakfast buffet and of course in a good location, right at Place De Brouckere.

  • Stayed: November 2012, traveled on business
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Thank Staffan L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 23, 2012

I would advise anyone to visit the reception area, the café, the restaurant--really lovely architecture, a perfect example of bygone European hotel elegance. However, the 19th century elevator is charming the first time, then gets really annoying thereafter. Our room was very large, in keeping with the age of the building, decorated in a rather old-fashioned style, the bathroom was smaller with tired marble on the walls and floors, there was a very unpleasant odor coming from the bathroom drain. Vacuum cleaning outside the door at 8 am., doors banging down the hall. Service was minimal, although polite. Breakfast was good but noisy with an abundance of waiters going in every direction, orders were delayed, an extra expresso forgotten. This is a hotel surfing on its past and really needs a major make-over.

Room Tip: Rooms overlooking the street, even very high, do get the noise in the morning.
  • Stayed: November 2012, traveled as a couple
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1  Thank fussybear55
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 17, 2012

We had a lovely three night stay here after being in the Sofitel Europe on business. The Metropole is stunning, beautiful and well maintained. All of our requests were met by helpful staff, and coffee on the terrace in the evening was a joy. We would definitely stay here if back in Brussels.

Stayed: November 2012, traveled as a couple
1  Thank 50Carole
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 15, 2012

We stayed at the Metropole in Brussels for three nights. This is the most elegant hotel I have ever stayed in. Very well kept up, gracious staff, beautiful architecture. A chandelier in the room! Beautiful bathroom, Comfortable bed, nice linens. The expansive breakfast buffet was included in our rate.
The location was not quite as nice. Not terrible, just kind of noisy, especially when people are leaving the bars and casinos late in the evening. We like fresh air at night but had to close the windows. There are elevators, but the main lobby one is one of those cool, antique type that don't work very quickly. Many people used the stairs.
The Metropole is close enough to walk to many of the attractions and the area of hundreds (really, no exaggeration) of restaurants. It is a memorable hotel, good value for the luxury, and I hope to go back.

  • Stayed: September 2012, traveled as a couple
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Thank dler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 13, 2012

The Metropole is a genuine ‘Grand’ hotel and a Brussels landmark. The magnificent public rooms and marbled halls with their highly decorated ceilings almost take your breath away. In the Second World War the Gestapo, who knew a thing or too about comfort, requisitioned the place as their HQ – a piece of history quickly glossed over on the hotel’s website – before the Allies eventually relieved them of their luxury accommodation. I have been staying at the Metropole occasionally for over 15 years and, in the past, it has admittedly had some flaws – the odd scruffy bedroom, a bit of paint peeling here and there, that kind of thing, but it never seemed to matter too much. On my most recent visit, though, all seemed to have been sorted and the place is now as close to perfection as an ageing icon of tradition of this kind is likely to get.

This visit, accompanied for the first time by my wife who relishes a bit of comfort, we stayed in one of the junior suites, a room bigger than many apartments in Oxford where I live. While the ancient, open lift that transported us to the fourth floor is not for the faint-hearted, and occasionally stops for no apparent reason, the sheer drama of the ascent (and descent) is in keeping with the truly magnificent opulence of a bygone age that the Metropole evokes. If you are a fan of Holiday Inns or Marriotts then this may not be the place for you. For us, however, it provided a wonderful setting for a memorable, but admittedly quite pricey, weekend. And I’m sure that I glimpsed Hercule Poirot mincing along towards the cocktail bar …

The more mundane aspects: Breakfasts in the ‘Indian’ room are excellent, though not the coffee (Belgian coffee rarely is). The cocktail bar with its grand piano is expensive – what do you expect in a 5-star hotel? The waiters in the Café at the front of the hotel can be brusque to the point of rudeness. This is Brussels. All waiters are either rude of a parody of a fawning maître d’ – you have to get used to it. The overly formal Alban Chambon dining room is really not the place to eat – go out to one of the many fine, and certainly cheaper, restaurants or brasseries that Brussels has to offer.

Room Tip: Splash out and book a junior suite
  • Stayed: November 2012, traveled as a couple
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2  Thank DoctorOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Metropole

Address: Place de Brouckere 31, Brussels 1000, Belgium
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#25 Romantic Hotel in Brussels
#29 Business Hotel in Brussels
#43 Luxury Hotel in Brussels
Price Range: $108 - $244 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Metropole 5*
Number of rooms: 262
Official Description (provided by the hotel):
Stately 19th-century Hotel with original Art Déco interior, offering belgian typical food at the Café Métropole. You can enjoy a drink at the Bar le 31, re-decorated in 2011 in a "End of 19th century" style, you will enjoy relaxing and comfortable moments in a new and prestigious decor. Individually decorated guestrooms in classic European design with 22 suites available. Excellent down-town location close to Grand Place and public transport links. Hotel also offers free Wifi throughout, 24-hr concierge and room service and extensive business facilities. ... more   less 
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Also Known As:
Metropole Hotel Brussels

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