I stayed at the Metropole for a business event and will rate the hotel and cafe separately. This review concerns the hotel although when I would have rated the hotel and cafe together I would probably have given a lower score. Anyway, the hotel when you walk in is impressive. When arriving, I could make use of valet parking which worked perfectly. A couple of colleagues were fined by the police because they parked on the street waiting for valet parking but the hotel picked up these tickets so great service. Anyway, the room turned out to be poor (room number 6007). More colleagues had that opinion about their rooms. It turned out later on that I had also been given the wrong room as one of my colleagues had my name on her tv screen. When I look at the hotel's website and booking sites, they advertise very nice rooms at the same rate I think my company paid, however, not at all resembling the poor room I stayed in. The bathroom of the room was very out of date. Showering in the bathtub but with the bathtub being so narrow this was a very uncomfortable exercise. With hot and cold water being controlled seperately, it was virtually impossible to get the right temperature. The organised lunches were superb and the service was impeccable, apart from the cafe which I will review individually. All in all average. Based on the room experience, I would not stay here again.
- Official Description (provided by the hotel):
- Stately 19th-century Hotel with original Art Déco interior, offering belgian typical food at the Café Métropole. You can enjoy a drink at the Bar le 31, re-decorated in 2011 in a "End of 19th century" style, you will enjoy relaxing and comfortable moments in a new and prestigious decor. Individually decorated guestrooms in classic European design with 22 suites available. Excellent down-town location close to Grand Place and public transport links. Hotel also offers free Wifi throughout, 24-hr concierge and room service and extensive business facilities. ... more less
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- Also Known As:
- Metropole Hotel Brussels