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“Clean, Comfortable and Convenient!”

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Ibis Brussels Centre Sainte Catherine
Ranked #65 of 199 Hotels in Brussels
GreenLeadersSilver level
Somerset
Level Contributor
22 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
“Clean, Comfortable and Convenient!”
3 of 5 bubbles Reviewed June 10, 2014

We stayed here for three nights when visiting friends in Brussels recently. We found it to be clean and comfortable, especially as somewhere just to lay your head for a few nights. The staff were all very friendly and helpful and all spoke excellent English.

The location was good too: handy for the Place St Catherine with all the eating places and local shops and only a ten minute walk from the Grand Place. You are also close to the Metro station so travelling to and from the airport was easy.

My only criticism would be that the room was tiny and the bathroom was beyond tiny! But, as I say, we were really only sleeping here for three nights so it was fine.

One final thing: I would say don't pay their exorbitant price for breakfast (€14 each) but venture out and find something in a local café.

All in all I would recommend this hotel.

  • Stayed May 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank PrincessPickle72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review, June 11, 2014
I sincerely appreciate you taking the time to give us your feedback on TripAdvisor. I regret to read that the (bath)room did not meet your expectations. However, I am very pleased to read that you appreciated the good location of the hotel and the friendliness of our staff. Kind regards, Patriek Deruddere | General Manager
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
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English first
Newcastle upon Tyne, United Kingdom
Level Contributor
91 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 77 helpful votes
2 of 5 bubbles Reviewed June 9, 2014 via mobile

I used to stay here when working in Brussels years ago but I don't think it's had much TLC in the last few years. Although the communal areas were bright and fresh, the bedroom was basic to say the least. The furniture old and a bit tired and the bathroom tiny. My biggest criticism is the food - I ended up eating here twice and both meals were expensive and tasteless. I should have ventured out but I was tired after work.

On the plus side, the location is good (although the Grand Place branch is better situated) and the wifi strong which meant I could work easily in the hotel.

For the price though, I wouldn't recommend this.

Stayed June 2014, traveled on business
Helpful?
1 Thank Anya B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review, June 11, 2014
Dear Guest, It is with sincere regret that we note your dissatisfaction with our facilities and the food. We started the renovation of the rooms last week and we hope to be able to welcome you again in the future. Kind regards, Patriek Deruddere | General Manager
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London, England, United Kingdom
Level Contributor
5 reviews
5 hotel reviews
4 of 5 bubbles Reviewed June 2, 2014

Very good location, close to Sainte Catherine square where we can find plenty of bars and restaurants. Also, the Grand Place is just 5 minutes walk away.
We traveled to Brussels by train via Brussels Midi and we walked to the hotel. However, it takes around 30 minutes to get there so it's probably best to take some kind of public transportation or taxi.

The room and bathroom were spacious enough and clean. The bed was very comfortable and the room was relatively quiet. Nothing fancy here, but it provides everything you need.

Breakfast was good and there was plenty of selection.

Staff was always very nice and friendly.

Overall, we enjoyed our stay very much and we think it provides good value for the money.

  • Stayed April 2014, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LuisFGRosa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review, June 2, 2014
Dear Guest, I sincerely appreciate you taking the time to give us your feedback on TripAdvisor. I am very pleased to read that you appreciated the good location of the hotel and the friendliness of our staff. We are most concerned with the satisfaction of our guests and your feedback is of great value to us. The closest train station to the hotel is the Central Station, at walking distance from the hotel (10 minutes walk). The Midi Station indeed is a 30 minutes walk to the hotel. There also is a direct metro line to the 'Brouckère' and the 'Ste Catherine Square'. Kind regards, Patriek Deruddere | General Manager
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Florence, Italy
Level Contributor
78 reviews
43 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
3 of 5 bubbles Reviewed May 29, 2014

The things I liked the most about this hotel were the location (right off Sainte Catherine square, with plenty of nice restaurants and bars at walking distance), the wifi (running very fast) and the staff (very, very kind). Even though it is in the very city centre (5 minutes walk from de Brouckère and Grand Place) the location is good also for people going the the EU Institutions district, as Sainte Catherine metro station has direct connections (2 lines) to the EU area.
The hotel is not bad, but it is very basic. Rooms are confortable but essential and bathrooms are far too small.
I found breakfast very expensive (14€), above all considering that around the hotel there are many nice places.

  • Stayed May 2014, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Irene_85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this review, June 2, 2014
Dear Guest, I sincerely appreciate you taking the time to give us your feedback on TripAdvisor. I am very pleased to read that you appreciated the good location of the hotel and the friendliness of our staff. However, I truly regret that you consider the bathroom to be too small. Kind regards, Patriek Deruddere | General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ibis Brussels Centre Sainte Catherine

Property: Ibis Brussels Centre Sainte Catherine
Address: Rue Joseph Plateau 2, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#17 Best Value Hotel in Brussels
#18 Green Hotel in Brussels
Price Range (Based on Average Rates): $
Hotel Class:3 star — Ibis Brussels Centre Sainte Catherine 3*
Number of rooms: 236
Official Description (provided by the hotel):
The hotel ibis Brussels Centre Sainte Catherine is located near the Fish market and the Place Sainte Catherine, in the very heart of Brussels, in the authentic part. At only 5 minutes walk from the famous Brussels Grand Place! Two metro stops at 100 meter, choose either Metro station 'Ste Catherine' at the Fishmarket or 'the Brouckère' in the shopping district. The hotel has 236 contemporary and totally refurbished rooms (2015), all with airconditioning. An 'all-you-can-eat' breakfast buffet with cold and hot dishes and even home made Brussels Waffles from 7am to 10am! Early bird, Express Breakfast and Late riser breakfast from 4am to 12am. Bar, Free WiFi in all public areas and all rooms, 24/7 drinks and snacks available at the bar. ... more   less 
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Also Known As:
Ibis Brussels Centre Sainte Catherine Hotel Brussels
Accor Brussels Centre Ste Catherine

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