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“ibis brussels centre st catherine”

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Ibis Brussels Centre Sainte Catherine
Ranked #64 of 198 Hotels in Brussels
GreenLeadersSilver level
Reviewed February 25, 2013

  • Stayed: February 2013, traveled with family
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Thank nickbourbonnais
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this reviewResponded March 6, 2013

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629 - 635 of 2,802 reviews

Reviewed February 25, 2013

The hotel is ideally located in the centre of Brussels which makes it a practical base for either business of leisure stays.
The rooms are comfortable but certainly not luxurious. For the business traveller's view point the rooms are quite adequate for working with free WiFi.
The only draw back is that the hotel restaurant is not open for dinner but snacks are available 24/7. This should not put you off as the area surrounding the hotel is packed with many excellent restaurants. within easy walking distance.
If you are visiting Bruxelles the hotel is well located close to Metro and bus lines.

  • Stayed: February 2013, traveled on business
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Thank Farrocious
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this reviewResponded March 6, 2013

Dear,

Thank you for your feedback, we know that our rooms are more functional than luxurious. This is exactly what the ibis brands stands for, a good comfortable night for a nice price.
As you mentioned, ibis Brussels Centre Ste Catherine doesn't have a restaurant but our guests can always (24hrs) order something to eat and drink downstairs at the bar. Our aim is to provide a better service in the future and therefore I would like to thank you.

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Reviewed February 24, 2013

Stayed two nights in Feb. Chosen per advice from trip advisor. Not a grand place but a very affordable and acceptable place to stay. Rooms very small as mentioned, bathroom even smaller, but having stayed in other hotels in other cities this was not different. The room was very clean and had a hair dryer which meant I didn't have to drag one around. A bar of soap would have been better than the tube of shower gel. Bed was very comfortable. The hotel is very close to a metro station and not far from the train station. With a little walk around we found restaurants and pastry shops to supply food. Breakfast is a hefty 14 Euros. Shopping areas and the older city are within a short walking distance. All said and done we would definitely stay here again when in Brussels.

  • Stayed: February 2013, traveled as a couple
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Thank cyotegirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this reviewResponded March 6, 2013

Dear,

It is always nice to read such nice comments about our hotel. It motivates us to improve our service even more!
I will be more than happy to welcome you again in our hotel.
Best regards.

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Reviewed February 24, 2013

I forgot my mobile in the hotel room. When I realised that and called them to ask if it was found, I was asked to send a request my email. Did that and got no response. Very disapointing. The old phone was worth notning in comparison with the reliable hotel name...

  • Stayed: February 2013, traveled solo
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1  Thank gile363
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMIbisBXLcity, Responsable relations clients at Ibis Brussels Centre Sainte Catherine, responded to this reviewResponded February 26, 2013

Dear Sir/Madam (Gile 363),
thank you for your comments about your stay, I'm sorry about your phone. Lost & found items are centralized by one person who takes care of the shipping. At least once a week we send those items by mail.I suppose this person was not there when you called, reason why an e-mail was asked from you. Very strange you got no response, may i please ask you to (re)send your request with name - date of stay - room nr so we can check and take contact with you.
My best regards.
Karim, Operations Manager.

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Reviewed February 23, 2013

Everything works. Room is small, bathroom tiny (standard Ibis-cubicle), but efficient. As expected. WiFi in room OK. Location is good for metro and buses. 5 min walk to Grote Markt.
I booked at short notice, having to pay a whopping EUR 160 /night for single occupancy. With a bit more lead time, much better deals are to be had in other chain hotels.

  • Stayed: February 2013, traveled on business
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Thank GS_nl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this reviewResponded March 6, 2013

Dear,

Thank you for the effort you took to write about our hotel. It is indeed true that with a bit more lead time you can find better deals on ibis.com.
I really hope to welcome you again in our hotel!

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Reviewed February 18, 2013

We spent two nights here in February. We booked via hotels.com for a great price and were impressed with the hotels central location. Our room was small but functional and the bed was very comfortable. The bathroom was tiny and lacking in toiletries. We found the room sufficiently warm unlike other reviewers and did not have any trouble with noise from other guests. The hotel (beside the reception) is tired in terms of decor but the room was very clean. I would recommend avoiding the 14 euro breakfast and head to 'le pain quotidien' around the corner.

  • Stayed: February 2013, traveled as a couple
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Thank ashleyvan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this reviewResponded March 6, 2013

Dear,

Thank you for feedback, this is always very helpfull to me to stay on top of things.
We know that the public area, besides the reception desk is a little outdated and therefore we planned renovations this year.
Please try our Ibis.com website the next time you book a room with us, you might find a better deal with us directly!

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Reviewed February 16, 2013

I stayed two nights at the hotel during a business trip. The location at the city centre was great. The hotel cleanliness was also excellent. However, the heating system at the room is a bit noisy and the room does not get sufficently warm.

I did not buy breakfast, but compared to prices in the neighborhood, I think the breakfast at 14 Euros is a bit expensive.

Nevertheless, I may choose the same hotel for the next trip.

  • Stayed: February 2013, traveled solo
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Thank hlivatya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
GMIbisBXLcity, General Manager at Ibis Brussels Centre Sainte Catherine, responded to this reviewResponded March 19, 2013

Dear,

Thank you for tyour feedback. It is always nice to hear that you liked your stay with us and I will certainly transmit your feedback regarding the cleanliness of our rooms to our housekeeping department.
I am happy to share with you the following information: in april all the heating systems in our rooms will be provided with new (non noisy) engines in order to improve the comfort of our guests.

Warm regards

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Additional Information about Ibis Brussels Centre Sainte Catherine

Address: Rue Joseph Plateau 2, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Wheelchair access
Hotel Style:
#17 Green Hotel in Brussels
Price Range: $73 - $176 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Ibis Brussels Centre Sainte Catherine 3*
Number of rooms: 236
Official Description (provided by the hotel):
The hotel ibis Brussels Centre Sainte Catherine is located near the Fish market and the Place Sainte Catherine, in the very heart of Brussels, in the authentic part. At only 5 minutes walk from the famous Brussels Grand Place! Two metro stops at 100 meter, choose either Metro station 'Ste Catherine' at the Fishmarket or 'the Brouckère' in the shopping district. The hotel has 236 contemporary and totally refurbished rooms (2015), all with airconditioning. An 'all-you-can-eat' breakfast buffet with cold and hot dishes and even home made Brussels Waffles from 7am to 10am! Early bird, Express Breakfast and Late riser breakfast from 4am to 12am. Bar, Free WiFi in all public areas and all rooms, 24/7 drinks and snacks available at the bar. ... more   less 
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Also Known As:
Ibis Brussels Centre Sainte Catherine Hotel Brussels
Accor Brussels Centre Ste Catherine

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