We stayed in 2 adjoinging rooms a week before Christmas 2012. The hotel was in an ideal location just a street behind Grand Place and within walking distance to everything we wanted to do including the Christmas Market.
While staff were friendly and tried to be helpful they just seemed overstretched, the same guy was working reception and in the bar so service was slow.
Our rooms were ok (one being larger than the other), they were clean but basic. My only complaint would be the laminate floors in the rooms - other guests moving around or above made it sounds as if there was furniture being moved and there are no soft furnishings to deaden the noise!
If we went to Brussels again I would stay here but ask for a room with noone above.
Good value for money.More
- Free Wifi
- Room Service