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“City hotel / nice location”

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Novotel Brussels Grand Place
Ranked #30 of 198 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
Reviewed August 19, 2013

We stayed one night: 2 adults, 1 kid, 5 y.o. Great location: 5 min walk to the Grand Place. Public parking: 3 min walk from the hotel (15 eur / 24h). Lots of restaurants, cafes and shops around. Typical 4 star hotel, modern design inside. The room was small but nice and clean. Big flat screen TV. Tea kettle in the room.
The breakfast was included into the price, it was good, nothing special but not bad.
Overall I would recommend this hotel for a short stay in Brussels because of the location. Price / value was also ok (I made an early booking directly with the hotel with some discount).

  • Stayed: August 2013, traveled with family
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Thank Elena_v73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this reviewResponded August 26, 2013

Dear Elena_V73

Thank you for choosing our hotel and for taking the time to share your experience with other travelers.

It’s always a pleasure to read that our guests appreciated our quality of service.

I look forward to welcoming you again very soon.


Best regards,

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783 - 789 of 2,732 reviews

Reviewed August 18, 2013

The location of the hotel is perfect for a short city trip - many major attractions at walking distance. Ample parking only a few meters from the hotel, at about 15 euros per 24 hrs. Wouldn't choose this hotel for a business trip, as it is quite far from the business areas. We were there with 2 children and the room was equipped with a sleeping couch, and a bed. Ok solution, although the wasn't much space to left after we prepared the the sleeping couch. Breakfast and the hotel bar were very expenses (breakfast: 23 euro) - but not necessarily a problem since 20 meters away you can find a perfect breakfast for one third of the price. The rooms were very clean, but the hotel could use a renovation. It's all a little old and worn down, with mold spots in the shower. All in all ok for a city trip.

Room Tip: Don't take a couryard room.
See more room tips
  • Stayed: August 2013, traveled with family
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2  Thank JRK-2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this reviewResponded August 26, 2013

Dear JRK-2012

I would like to thank you for staying at our hotel with your family and for taking the time to share your impression with other travelers.

So sorry to hear that you felt the family rooms were small and worn down, we have already renovated 2 entire floors last year.

We do hope that we will have the pleasure of welcoming you back to The Novotel Brussels off Grand Place on a future visit to Brussels and please do not hesitate to contact us if we can be of any assistance.

Best regards

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Reviewed August 18, 2013

The hotel is ideally located for all the sights Brussels have to offer. Two minute walk to the Grand Plaza and surrounded by restaurants. The room was clean and tidy and very spacious. The staff were polite and helpful. A lovely place to stay.

Stayed: August 2013, traveled as a couple
Thank Steven M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this reviewResponded August 26, 2013

Dear Steven M

I was pleased to read that you thoroughly enjoyed your experience at The Novotel Brussels off Gand Place.
I am proud of the team at the hotel who always ensure our clients have an enjoyable stay.

We all look forward to welcoming you back to the hotel in the very near future.

Regards

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Reviewed August 16, 2013

We had 2 nights in Brussels, and Novotel Grand Place was just a perfect place to stay for us! The location was so convenient; it was less than 5 min walk from the central station, the hop-on/off bus started 1 min walk from the hotel, the Grand Place, many shops and restaurants are around the corner. The square by the hotel was very busy, but enjoyed the lovely performances by an opera singer and a classical music trio when we walked thru the square. We didn't hear any noises in our room and slept very well.
The room was good enough size for us, and the sofa bed was perfect for our 5 yr old son. Although I wouldn't say that the hotel is flash and spotless, it is a well maintained hotel with the nice staff, good breakfast and good WIFI connection. It was also nice to have a kids' corner with Xbox and some books and toys on the ground floor.

  • Stayed: August 2013, traveled with family
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2  Thank RitzB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this reviewResponded August 26, 2013

Dear RitzB

I would like to thank you for choosing the Novotel Brussels off Grand Place during your stay in Paris and for sharing your impressions with us.

I am really glad to read you enjoyed our quality of services and our central location in Brussels.

We look forward to welcoming you again very soon.

Best regards,

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Reviewed August 16, 2013

The hotel is located in the centre, few minutes walking from the underground station and the Grand Place. The surrounding streets are always crowded but the window is noise cancelling. Spent 3 nights in the hotel with 2 kids (7-10 years old). The breakfast is included to the price and really satisfying.

  • Stayed: August 2013, traveled with family
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Thank GPuskas
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this reviewResponded August 27, 2013

Dear Greygel

Many thanks for posting a review and for the positive feedback!

It is great to read how much you have appreciated the location, facilities and service at the hotel.

We certainly hope to welcome you again at Novotel Brussels off Grand Place.

Kind regards

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Reviewed August 12, 2013

Stayed there with family and kids. Other than being family friendly it has a great location being at grand place which is kind of the hub there with so much going on. The rooms were surprisingly big and our kids had a ball running around. Would love to return.

Stayed: July 2013, traveled with family
1  Thank Sandeep M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this reviewResponded August 30, 2013

Dear Sandeep M

Thank you for staying at our hotel and for taking the time to write a review on Tripadvisor, sharing your impressions about the Novotel Brussels off Grand Place to other guests.

I am glad you enjoyed your stay with us and I hope to be able to welcome you again very soon.

Best regards,

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Reviewed August 11, 2013

Another stay in this Novotel because of the excellent central location with big public parking nearby. The marvellous Grand Place is just around the corner. Many restaurants, cafés, shops in this area.
This time, I stayed in a renovated superior room. I did not noticed a very big difference with the rooms before, but it looks cleaner and more modern.
I recommend this hotel especially for tourists, singles, couples or families.
PLUS:
- Location
- Excellent value
- Efficient aircon
- Big Flat Screen TV with many channels + Ipod desktop
MINUS:
- Bad smell in the hallways
- Small sized rooms and bathrooms
- Very bad soundproofed windows ( noisy every night - take your earplugs)
- Some finish details in the room and lack of cleanliness ( the room is not flawless )

  • Stayed: August 2013, traveled with friends
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Thank ethansGeneva
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Christophe L, General Manager at Novotel Brussels Grand Place, responded to this reviewResponded August 29, 2013

Dear EthansGeneva

It is so lovely to hear that you return time after time and thank you also for your continued support.
We have a very supportive following of regular guests and warmly welcome them back throughout the year.

We would like to inform you that we have changed all of our chassis in every room, to ameliorate our sound proofing, so you will not be bothered anymore by external noise.

Warm regards,

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Additional Information about Novotel Brussels Grand Place

Address: Rue du Marche aux Herbes 120, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#4 Family Hotel in Brussels
#13 Green Hotel in Brussels
#21 Luxury Hotel in Brussels
#34 Business Hotel in Brussels
#37 Romantic Hotel in Brussels
Price Range: $132 - $255 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brussels Grand Place 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family. ... more   less 
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Also Known As:
Novotel Brussels Grand Place Hotel Brussels
Accor Brussels Grand Place
Brussels Novotel

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