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“Great location, clean modern room”

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Novotel Brussels Grand Place
Ranked #29 of 198 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
Reviewed July 5, 2013

Presently stating at the Novotel Grand Place. We arrived from the airport and took the train to Centraal Station. It was an easy 5 minute walk from the station to the hotel. The hotel is right in the center of everything, plenty of restaurants, one block from Grand Place in one direction and many of the chocolate shops nearby. When we arrived early, our room was read. It is very modern, large for European standards, and clean. Air conditioning in the room worked well. This is a good choice for a hotel in Brussels close to everything.

Stayed: July 2013, traveled as a couple
Thank MLK2000
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Reviewed June 26, 2013

We visited Brussels for a weekend in February and stayed at this hotel to be close to the Grand Place. You could really not ask for a better location. It was a really cold weekend so we were able to go out for a little wandering around and a meal and come back to the hotel easily to warm up before venturing out again. The room was clean and of a higher standard than we had expected. The staff were always eager to help and friendly. I intend to stay here the next time I visit Brussels!

  • Stayed: February 2013, traveled as a couple
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Thank Jaime R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

The location in great. The rooms are nice and the facilities are very good. Transport stations are close by. If checking in early, sometimes a long wait for a room. Completely non-smoking hotel. Wi-fi works reasonably well. Easy walk to the attractions of the Grand Place. Stayed in cold, rainy weather and the heating was fine. Christmas market was going on, and if on the St Catherine's side of the hotel, quite noisy til late. Having stayed several times, best rooms are on the corners of the hotel. Larger bathrooms, with windows that open. Overall, a nice hotel.

Room Tip: Look for the corner rooms that overlook St. Catherine's.
  • Stayed: April 2013, traveled on business
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Thank Steve G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 25, 2013

Having stayed at the Novotel in Gent and really liking it, I was surprised to find this Novotel of a lower standard. It is reasonably easy to find and only a 10 minute easy walk from the main railway station. It is also close to all the tourist things so I could walk everywhere I wanted to go. Lots of places to eat nearby. My room was okay but showing signs of wear and tear in the bathroom. The bed was comfortable and it was quiet, so sleep was not a problem. Overall though there was nothing to recommend the hotel, although there was nothing to complain about either. Reception staff were friendly and breakfast was adequate for the 17 euros I paid on the internet. It was very over-priced if you paid the 23 euros which is the usual rate. The breakfast options were the same as the Novotel in Gent but somehow this one in Brussels had turned it into a very mediocre experience. Adequate but not out of the ordinary.

  • Stayed: June 2013, traveled solo
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Thank Maksmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 24, 2013

It was great to choose this hotel. Very clean and neat. Staff was very friendly and helpful. Its just off Grand Place. Location is never dull. Full of people and lively atmosphere. Many Restaurants, waffle places are opposite this hotel. Room was spacious and clean like any typical Novotel Hotel. Breakfast was good. Try to get it in the price you pay. Brussels Central station is 200 meters away. Plenty of taxis just outside the hotel. 'Pissing Boy' is 400 meters away. Grand place is amazing and nothing to compare with.

  • Stayed: June 2013, traveled with family
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Thank Milanbhise
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

When I arrived, they put me in an old room with a view over the trash dumpsters. Not remembering the rooms as that dingy, I phoned reception to ask if I was in an older room and they replied that yes, they had older rooms and refurbished rooms. I asked if it would be possible to move to one of the refurbished rooms and they had one left so they kindly switched me. Apparently this is something you should note in your reservation, that you want a refurbished room. Unfortunately, while I am now in a refurbished room, the bed is horrendous. It doesn't seem to be a real bed, more like a pullout sofa bed or some sort of temporary bed. The mattress is like a rock and when you turn over, there is a lot of metal clanking. Needless to say, it is 4:30am and I'm wide awake. I don't remember the bed being so bad the other time I stayed here. It is a bad sign when the quality at a hotel is inconsistent. It is also not nice to know they tried to stick me in an old room. I won't stay here again, not when there are so many other options in town.

  • Stayed: June 2013, traveled on business
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Thank Red_Cinquecento
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed June 23, 2013

The location of this hotel is right in the old town area, very near the Grand Place. Parking is next door in a public lot, and was 15 E a day. It is right by the train station as well. The reception was not overly friendly, with the exception of David who was quite nice and very helpful. There is an elevator and AC, and considering that it was rainy warm and humid we did need the air after long days of walking around. The hotel is across from a small square where vendors set up and people just hang out. Our room faced the side street and with triple windows was very quiet. We had 3 in a room, which meant a pull out sofa bed. It was rated as average for comfort. The regular sized bed was quite comfy. The bathroom was fine; shower on the small side with a separate WC. Very nice liquid soap and shampoo provided with a good strong hairdryer. The room was very clean! The room was small-ish but adequate for the 3 of us and our luggage..we stayed 2 nights. We did not partake of the ridiculous 23 E breakfast buffet, but ate very good waffles with strawberries and cream right across the street. All in all, a good choice...Oh, and don't forget to see the awesome light show on the buildings in the Grand Place at 11pm..really beautiful!

  • Stayed: June 2013, traveled with family
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Thank Famontherun
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Brussels Grand Place

Address: Rue du Marche aux Herbes 120, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Brussels
#13 Green Hotel in Brussels
#20 Luxury Hotel in Brussels
#34 Business Hotel in Brussels
#37 Romantic Hotel in Brussels
Price Range: $127 - $287 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Brussels Grand Place 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family. ... more   less 
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Also Known As:
Novotel Brussels Grand Place Hotel Brussels
Accor Brussels Grand Place
Brussels Novotel

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