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“Satisfactory”

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Novotel Brussels Grand Place
Ranked #27 of 199 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
Rome, Italy
1 review
“Satisfactory”
4 of 5 bubbles Reviewed June 2, 2013

The Hotel is well located at the centre of Bruxelles and very comfortable for a business journey. I really appreciated the sleep quality. However the room furniture is essential and should be bettered.

  • Stayed May 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
Review collected in partnership with Accorhotels.com

Helpful?
Thank AdrianoRome_Italy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,452 reviews from our community

Traveler rating
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    1,199
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (177)
Date | Rating
  • Arabic first
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
Toronto
Level Contributor
261 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
5 of 5 bubbles Reviewed May 25, 2013

Stayed for 2 nights. We were very pleasantly surprised by this hotel's excellent value for money considering its wonderful location just a block away from the Grand Place and a short walk to the train station. The room was spacious, clean and well appointed. The staff were friendly. No issues of any sort. Nice view of the small square from the window of our room. I see some people complain that it's noisy but we did not find that to be the case even though we overlooked the square. Close to all the main tourist attractions. Highly recommended. We did not try the breakfast as there are many cheap places close by for food.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndreToronto
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Norway
Level Contributor
12 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
4 of 5 bubbles Reviewed May 24, 2013

The hotel is ideally located a very short walk from the train station. We where a group of eight - 4 couples.

Our room even had a lovely view out to the "plaza" right in front of the hotel. Rooms were spacious and clean. I liked especially the bathtub, small, buy comfy. Brussels felt like a tiny town - you could walk everywhere!
What was chaotic was the breakfast seating. Every day when we came down the breakfast area was full and we had to wait. Sometimes it actually was crowded, but most of the time it was just the staff that hadn't managed to clean the free tables. I don't know if they were under-staffed or just badly coordinated... Mostly the last suggestion I think. When finally getting a table, the breakfast buffet was great, fresh and varied. Again, they were not so good refilling food/beverage that were emptied. That again, we saw as poor work organization.

So, despite the breakfast organization - the hotel is nice, modern and light. And is really recommended!

  • Stayed April 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank lassh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Québec city area
Level Contributor
89 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
4 of 5 bubbles Reviewed May 22, 2013

We didn't stay at this hotel. The only name and address we have for the restaurant is the hotel business card. The restaurant in this hotel offers a Sunday brunch. It is very near the Grand Place. It offers a nice choice of dishes. As with all such restaurants, the menu items are very reasonable but they do make up with costs of drinks!

  • Stayed May 2013, traveled as a couple
    • Value
    • Service
Helpful?
Thank GLT-LCT
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carshalton, Surrey
Level Contributor
17 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed May 20, 2013

We stayed here for my birthday weekend at beginning of May. The hotel itself is lovely, very clean and rooms lovely, clean and loved the shower. Great location which is the problem. We had a room at the side but the noise kept me awake all night, it was like a carnival going on oustide all night, people shouting, drums banging, car horns going off. I understand this isn't the hotel fault but did really put me of. If you was wanting to stay here then i recommended you ask for a room at the back of the hotel so hopefully it wont be to noisy.

Also one thing to note, they charge 23 euros for breakfast which we felt was over the top considering you can buy a steak, chips and salad down the road for 21 euros (not that we had this for breakfast) but just an example. Breakfast needs to be cheaper then we may of had it!

Room Tip: At the back of the hotel so it wont be noisy!
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  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jekalm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
new york
Level Contributor
78 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
5 of 5 bubbles Reviewed May 19, 2013

We stayed in Novotel Brussel Grand Place hotel for 8 days during our vacation in Brussel.Hotel is very clean and very nice.The room was big, comfortable bed, there is also tea kettle in the room with tea and coffee, so you can make a cup of tea when you want. The staff is extremely friendly and helpful with suggestions for restaurants and attractions and they speak very good English. The breakfast was good also, same selection every day, but a lot of choices and the fresh made juices are delicious. But the best is location! It is perfect location for everything-the central station is 2minutes walk, major tourist attraction is 5-15 min walk, there are plenty of restaurants near the hotel, the city tours office is across the street, and there are plenty of shops around the hotel. You can’t ask for better location! I will definitely recommend this hotel and will stay there again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bellamed
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Colorado Springs, Colorado
Level Contributor
70 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
5 of 5 bubbles Reviewed May 17, 2013

Stayed here for one night after long flights(s) through Heathrow from the US. Easy walk pulling luggage from the central train station. Front desk staff was very friendly on arrival. Room was excellent and very quiet even though on a lower floor facing the street. Room amenities were as advertised with good free wifi. Large and welcoming breakfast room with a variety of choices. Would definitely stay here again.

  • Stayed May 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ret48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Brussels Grand Place

Property: Novotel Brussels Grand Place
Address: Rue du Marche aux Herbes 120, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Brussels
#13 Green Hotel in Brussels
#21 Luxury Hotel in Brussels
#34 Business Hotel in Brussels
#37 Romantic Hotel in Brussels
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Brussels Grand Place 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family. ... more   less 
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Also Known As:
Novotel Brussels Grand Place Hotel Brussels
Accor Brussels Grand Place
Brussels Novotel

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