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“First time in the new NEXT rooms @ Novotel Brussels Grand Place”

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Novotel Brussels Grand Place
Ranked #28 of 198 Hotels in Brussels
Certificate of Excellence
GreenLeadersSilver level
Antwerp, Belgium
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
“First time in the new NEXT rooms @ Novotel Brussels Grand Place”
Reviewed November 13, 2012

Our room was absoluuuutely lovely! The bathroom was hyper modern, the bed extremely comfortable, we had a lovely view over Brussels' city center and I could play my own music because there was a Bose-iPhone dock!
We also had a delicious Belgian dinner there and the breakfast buffet was diversified!
LOVELY stay!!

  • Stayed October 2012, traveled with friends
    • Location
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    • Rooms
    • Cleanliness
    • Service
2 Thank Annemieke87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Nottingham, United Kingdom
Level 5 Contributor
69 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 12, 2012

My husband and I stayed at the Novotel as part of our anniversary weekend in Bruge and Brussels. We have stopped here before, both before it was renovated and after. This hotel is in a perfect location for the attractions of Brussels and for travellers arriving at the Central Station, as it is just a few minutes walk down the hill. As you would expect the hotel is ultra modern, with all the facilities you would expect and is very clean. On this occasion we had a huge room (just a pity we were there for only 1 night!) which overlooked the market place in front but wasnt noisy at all. We had a deal with breakfast included (23 euros each otherwise which sounds a bit steep but there is a huge choice of food available, all fresh, both hot and cold, and it is restocked regularly). One issue we had was with the bathroom in our room - again ultra modern but didnt have a proper shower, just a shower head attachment over the bath, which we found a little surprising as usually in modern hotels, there is always a shower but not necessarily a bath.
I think this was the 4th time we have stayed here and we would definitely stay again.

  • Stayed November 2012, traveled as a couple
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1 Thank Anne O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Larnaka City, Cyprus
Level 4 Contributor
32 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed November 11, 2012 via mobile

We had one night stay at the hotel.
The hotel was next to the central station and on the central square.
The room was very nice. Clean , comfortable with a modern touch.
Large lcd screen , nespresso coffee machine, radio and multimedia deck.
The stuff at the reception was very helpfull and polite.
If visited again Brussels , i will stay there for sure again.

Stayed November 2012, traveled on business
Thank Panicos G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level 5 Contributor
97 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
Reviewed November 8, 2012

The hotel fell substantially short of expectations. The room (321) has a very uncomfortable bed (with annoying, inappropriate square pillows that take up too much space) and when I asked reception for an alternative room they said all other rooms were the same. The room layout was very poor (a tiny separate toilet room, the shower too small, the bathroom only accessible by leave the door wide open as the bed is immediately adjacent). The toilet door handle is loose, as was the shower fittings. The TV was too small for a business hotel.

The fitness centre is one weights machine, a treadmill and a cycling machine. Not exactly comprehensive.

I did make these points in my feedback to Novotel (practically word for word) but their very short reply was that I should have stayed in a sister, five-star hotel. I don’t think a comfortable bed is a five-star request, nor is a room where I can get to the bathroom sink without contorting myself by the bedside.

I had stayed in the outstanding, nearby Amigo over the previous weekend. I booked both hotels at roughly the same rate so definitely go with the Amigo if you can. From the Novotel to the Square conference centre is about 3-5 minutes, from the Amigo add two minutes.
If travelling by Eurostar you can get the train (free with a valid Eurostar connecting ticket) from Gare du Midi (which is attached to Gare du Sud, the names can be seen interchangeably) to Gare Centralle in a couple of minutes.

  • Stayed November 2012, traveled on business
    • Value
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Thank AR_London
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
Level 5 Contributor
52 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed November 6, 2012

The hotel location is unbeateable just 50 metres away from the Grand Place and besides the Central train station, which makes it perfect not only for visiting the tourist spots in Brussels but also for daily train trips to other Belgian cities. The hotel is modern, clean and comfortable as Novotel premises use to be, the rooms big enough and well isolated from the outside noise. The breakfast buffet is a bit pricey at 23€ for what they provide. Free wi-fi in the rooms. A good quality-price relation. Reccomended.

Room Tip: The backside rooms are quieter because they front a nice pedestrian square.
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  • Stayed November 2012, traveled solo
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Thank Frankbcn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Novotel Brussels Grand Place

Property: Novotel Brussels Grand Place
Address: Rue du Marche aux Herbes 120, Brussels 1000, Belgium
Phone Number:
Location: Belgium > Brussels
Bar / Lounge Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#8 Family Hotel in Brussels
#12 Green Hotel in Brussels
#19 Luxury Hotel in Brussels
#34 Business Hotel in Brussels
#37 Romantic Hotel in Brussels
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Novotel Brussels Grand Place 4*
Number of rooms: 138
Official Description (provided by the hotel):
The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family. ... more   less 
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Also Known As:
Novotel Brussels Grand Place Hotel Brussels
Accor Brussels Grand Place
Brussels Novotel

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