Location: The location is ideal because it is: (a) steps away from the Central Station and (b) steps away from the Grand Place/Grote Markt (which also has the visit brussels/tourist info office). There are plenty of bars, cafes and restaurants right outside the hotel including a Belgian Waffle stand and an excellent Italian restaurant (Pasta Divina) just outside the door.
Service: All but one of the staff members we encountered were helpful and kind. The unfriendly staff member told us to go the tourist office to get directions which is not appropriate given the rating/cost of this hotel. Luckily, the staff member next to him took the time to answer our question. For whatever reason we kept getting only one large towel but they promptly brought us more when we phoned down to reception.
Cleanliness/ Comfort: The room we stayed in (220) was huge and extremely convenient. It had a king size bed, large windows and 2 lounge chairs. The shower and toilet were in separate rooms which is nice when traveling as a couple and trying to save time in the morning. Everything was clean and tidy.
Other: This hotel was much cheaper for us on the weekend than it was during the week.Breakfast is on the expensive side at 23 Euros per person so we did not try it (it wasn't a problem given the numerous places to eat just outside the door).
- Official Description (provided by the hotel):
- The Novotel Brussels Off Grand Place is located right in the centre of Brussels, moments away from what is said to be the most beautiful town square in the world. Within easy reach of Central Station, this 138 room hotel combines comfort and innovation.The lobby and the Foodsquare bar brasserie share a warm and bright open space, a celebration of chic design. This 4 star hotel welcomes you in this historic area of Brussels for a weekend or short break with your partner or family. ... more less
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- Also Known As:
- Novotel Brussels Grand Place Hotel Brussels
- Accor Brussels Grand Place
- Brussels Novotel