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“Exceptional” 5 of 5 bubbles
Review of Hotel Le Plaza

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Hotel Le Plaza
Ranked #38 of 200 Hotels in Brussels
Certificate of Excellence
GreenLeadersGold level
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Exceptional”
5 of 5 bubbles Reviewed June 25, 2013

We had an issue with the air conditioning in our room and we were so impressed with the way the staff handled the problem. We were moved to a much larger room with a gift of chocolates to boot. The front desk made sure to follow up to make sure we were satisfied. Can't wait to go back!

  • Stayed June 2013, traveled on business
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank guycms
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L-Dekerf, General Manager at Hotel Le Plaza, responded to this review, July 11, 2013
Dear Madam, Dear Sir,
At first I would like to thank you for sharing a comment on TripAdvisor for your stay at Le Plaza.
Be sure all your comments has been passed to the concerned departments. I hope we will have the pleasure to welcome you again in our establishment.
Best Regards
Laurent De Kerf,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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1,423 reviews from our community

Traveler rating
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    175
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (101)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
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  • German first
  • Greek first
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English first
Jakarta, Indonesia
Level Contributor
42 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
4 of 5 bubbles Reviewed June 24, 2013

I've stayd now a couple of time in this hotel and I have never been disappointed. The decor is rather grand, the location is very central and the rooms are decent. As this really is an old hotel, no 2 rooms are exactly the same in lay-out or size. The only comment I can really give is that to use the electricity plug, one has to duck under the desk. Otherwise it has all the comfort one can wish for in this type of hotel. Breakfast is really excellent, with sufficient choice bread, fruit, cereals, spreads, ... of really high quality. Staff is curteous and helpful, though -typical for Europe- no-one will spontaneously help you carry your suitcase, unless you specifically request for it. It's a hotel that fits both tourists and business people without being awkward. Something view people know is that next to the hotel, attached to it, is a very beautifull theatre. It is sometimes used for functions, but if you have the opportunity, it worthwile to have a look at it. It's one of those hidden gems in Brussels.

Room Tip: Ask for a room in the back if you want to avoid any street noice. If a good view is more important...
See more room tips
  • Stayed June 2013, traveled on business
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank stylishnomad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L-Dekerf, General Manager at Hotel Le Plaza, responded to this review, July 11, 2013
Dear Madam, Dear Sir,
Thank you for sharing a comment about your stay at Le Plaza.
The Staff and I are delighted to learn that you enjoyed your stay with us.
We do hope to have the pleasure to welcome you again.
Laurent De Kerf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Lincolnshire England
Level Contributor
173 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
5 of 5 bubbles Reviewed June 18, 2013

A really decadent experience - the grandeur of the hotel is striking! We had the pleasure of staying in a junior suite, every aspect was exceptional including real orchids! Lovely bathroom with both bath & separate shower, robes, slippers etc...............The Staff were really helpful with suggestions of where and where not to eat/visit, nothing was too much trouble. Exceptional breakfast. Would definitely stay here again!

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank ERG586
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L-Dekerf, General Manager at Hotel Le Plaza, responded to this review, July 11, 2013
Dear Madam, Dear Sir,
At first we would like to thank you for sharing a comment on TripAdvisor.
I am glad to read that you enjoyed your stay at Le Plaza.
The staff and I will be pleased to welcome you again.
Sincerely yours.
Laurent de Kerf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Fareham, United Kingdom
Level Contributor
29 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
4 of 5 bubbles Reviewed June 16, 2013 via mobile

This hotel is like you've walked in to one of those early 90's movies set in a 5star hotel but this is not a bad thing. The staff are helpful and the rooms are good, though ours was on the small size. Beds are very comfortable.

The bathroom was large but slightly outdated and basic, hence the one star dropped.

Location wasn't bad, about 5-10 minutes walk to Grand Place.

If you get this at a good price like we did, this is hard to beat I think.

Stayed July 2012, traveled as a couple
Helpful?
1 Thank Rekrabwuh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L-Dekerf, General Manager at Hotel Le Plaza, responded to this review, July 8, 2013
Dear Madam, Dear Sir,

I would like to thank you for sharing your experience on TripAdvisor.
I am glad to read that you enjoyed your stay with us.
The staff and I will be pleased to welcome you again.
Laurent De Kerf,
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Titusville, Florida
Level Contributor
45 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 63 helpful votes
5 of 5 bubbles Reviewed June 1, 2013

Spent two nights here two weeks ago and we were very pleased with the hotel and room. As others commented, the bathroom was luxurious and is the largest I have ever seen in a hotel. The bed was extremely comfortable, everything spotless, helpful staff. I would definitely stay here again.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Bunco1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L-Dekerf, General Manager at Hotel Le Plaza, responded to this review, June 23, 2013
Dear Madam, Dear Sir,
I am glad to learn that you enjoyed your stay at Le Plaza.
The staff and I will be pleased to welcome you again at the Plaza Brussels.
Sincerely yours,
Laurent de kerf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bucharest, Romania
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed May 31, 2013

The room was the biggest I’ve stayed in Europe, it was at least 2 times bigger than the room I’ve stayed the night before in London. It had everything that is expected including free and fast WiFi.
The service was excellent, and the staff very friendly.

  • Stayed May 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Hunter081
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
L-Dekerf, General Manager at Hotel Le Plaza, responded to this review, June 23, 2013
Dear Madam, Dear Sir,
Thank you for sharing your experience at Le Plaza on TripAdvisor. I am glad to learn that you enjoyed your stay in our establishment. We will be pleased to welcome you again.
Laurent De Kerf
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Le Plaza

Property: Hotel Le Plaza
Address: Boulevard Adolphe Max 118 - 126, Brussels 1000, Belgium
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#7 Green Hotel in Brussels
#26 Romantic Hotel in Brussels
#28 Luxury Hotel in Brussels
#39 Business Hotel in Brussels
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Le Plaza 4*
Number of rooms: 193
Official Description (provided by the hotel):
The Le Plaza Brussels has 189 guest rooms and suites, each personalized with refined furniture, combining tradition and modernity for the comfort of tourists and business travelers alike. The hotel also offers business services, video-conferencing, and extensive meeting and conference spaces, including Le Plaza Theatre, listed for its historical value by Royal Decree, where every event becomes memorable. ... more   less 
Reservation Options:
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Also Known As:
Le Plaza Brussels
Le Plaza Hotel

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