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“Fantastic”
5 of 5 bubbles Review of Hotel Le Plaza

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Hotel Le Plaza
Ranked #41 of 199 Hotels in Brussels
Certificate of Excellence
GreenLeadersGold level
Yorkshire
Level Contributor
82 reviews
49 hotel reviews
common_n_hotel_reviews_1bd8 91 helpful votes
“Fantastic”
5 of 5 bubbles Reviewed December 12, 2011

We stayed here the first weekend in December for our wedding anniversary. We knew from other reviews the location would not be great and getting off the Metro at Rogier we did have to walk past some sex shops. However... this hotel is not in a bad location at all! You can walk everywhere, it's centrally located and apart from getting on and off the Metro, you never saw the sex shops or any kind of funny business you might associate with them! It was about a 10 min walk to Grand Place, Bourse etc where all the restaurant and bars etc are. The walk was in a busy area (well lit) so you felt safe and we never saw any kind of trouble at all. Also the hotel is right by the high street (lots of good chains/ brand shops e.g. Mango H&M, Springfields, Forever 21 etc!! i did fit some shopping into the weekend!)

Upon arriving at the hotel check in was smooth, efficient and they upgraded us for free! Our room 609 had a balcony, and two different views of the city, one looking towards Grand Place and you could see the top of the Hotel De Ville! The room wasn't massive but was very clean and nicely decorated. excellent value for the rate we paid with Expedia. The bathroom was large with a shower/bath and separate toilet. Everything was in full working order. The room service was efficient and staff very professional and good at their jobs. They even brought us a card and biscuits for our anniversary which was a very nice touch. Nothing was too much trouble such as making dinner reservations, getting us a taxi etc. We didn't eat in the hotel as the breakfast was 27 euros pp per day (abit too pricey for us) so we grabbed a coffee and croissant whilst exploring! Lots of cafe culture so no problem finding somewhere, try Exki on high street literally around the corner which has lots of variety/healthy options for breakfast and lunch.

We got the bus/Metro from the airport which worked well, beware if getting a taxi they are VERY expensive. There was a strike on the day we went home and it cost us 60 euros for 15 min journey - ouch! compared to 10 euros (for both of us) to get to hotel on public transport! (During the week it's bus 12 from airport, get off at Schuman, get Metro to Arts Loi Kunst Wet and then change for Rogier. It took about an hour).

The Christmas markets were good and spread across the city, be sure to check out the biggest in the St Catherine's district with ice rink, ferris wheel, most stalls, rides for kids etc.

We loved the bars and restaurants and when the Christmas markets are on it is very Christmassy! There is a light show at Grand Place which is lovely if you can dodge the rain! (also a champagne/oyster bar there for shelter!!). We ate at Kelderke restaurant right on the Grand Place and was surprised how reasonably priced it was and the traditional Belgium food was amazing. I would recommend visiting there, no reservation required either.

Overall we loved the hotel and i would recommend Brussels to my friends and family.

My tip would be: take a brolly, just incase! When it rains, it pours!!!

  • Stayed December 2011, traveled as a couple
    • Value
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    • Sleep Quality
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Helpful?
Thank CatFarrell01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
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English first
Gothenburg, Sweden
Level Contributor
20 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
5 of 5 bubbles Reviewed December 11, 2011

This was my first visit to Brussels and I found this hotel at TripAdvisor web site. It shows up to be an excellent hotel with a first class service level. A classic charm, has even a bath tub!!
Fantastic food in the restaurant.

  • Stayed December 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
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Helpful?
1 Thank LoefSweden
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mumbai (Bombay), India
Level Contributor
20 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
4 of 5 bubbles Reviewed November 27, 2011

I stayed at this hotel for a week on my business trip to Brussels. the hotel has a classy feel to it. The rooms are quiet big and comfortable. The Bathrooms are big as well with a bath tub. The pillows in the room are not good, they just go flat once you sleep on them.

Breakfast is good with a lot of hot options. Since I was a vegetarian, I had to manage with milk & cereals and fruits.

The location of the hotel is very good. It is at a 10 min walk from the Brussels Nord station and the Grand Place/Manneken Pis. There is a shopping street just across the road with some good malls and outlets.

If you are a first time visitor to Brussels, beware of thieves. My gold chain got snatched just outside the hotel on the street! Brussels is a very unsafe city.

But overall the experience with the Hotel was good. The staff was good and courteous.

Room Tip: Though the view from the hotel is nothing great, Look for a street facing room if you want natural l...
See more room tips
  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Rakeshrg
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sao Paulo, SP
Level Contributor
68 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 86 helpful votes
3 of 5 bubbles Reviewed November 16, 2011

I spent one night at Hotel Le Plaza, in November 2010, after getting an offer at the site of Wallonie-Bruxelles Tourisme ("Offre Découverte de Bruxelles"), which included a Brussels pass and late check-out.

The hotel is very well located, within walking distance to a subway station. Lots of restaurants nearby.

I had a deluxe room, which is very spacious, with a king size bed. Both room and bathroom were very clean. Amenities: fridge, flat screen TV, telephones, toiletries, bath robes, slippers. Wifi didn´t work in my room, neither the cable internet, so this was a negative point.
Another negative point: altough the bed is huge, it is a bit old and not so comfortable. My sleep was also disturbed by the noise coming from the corridor and from TV sets from the neighbour rooms, so I think the hotel should improve the sound isolation in the rooms.
Heating was also another problem. Although the radiator worked well, it was not enough to heat the whole room.

Breakfast was included in my rate and it was very good, with different types of bread, cereals, yogurt, good jellies, and so on.

Service was very good, with polite and helpful people at the frontdesk. Both check-in and check-out were quick. Turn down service at evening, with a chocolate and weather report for the next day, was cute.

Decoration is a bit old-fashioned, but this was not a problem for me.

Well, anyway I had a good value for money, considering the offer I got. But, altough I found the hotel good, in my opinion it is not good enough to pay the whole rate they charge.

  • Stayed December 2010, traveled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Viking_Janaluna
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Estoril, Portugal
Level Contributor
128 reviews
91 hotel reviews
common_n_hotel_reviews_1bd8 98 helpful votes
4 of 5 bubbles Reviewed November 11, 2011

This kind of hotel is not usually found nowadays, it has an oldfashioned but charming decoration and huge well appointed and confortable rooms. Very well located in a popular shopping area of the city not too far from La Grande place. If you are looking for modern amenitities and trendy decor this is not the place for you. Service is very good and the staff is attentive. All together this establishment fulfils the requirements for a very pleasant stay.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lagartixa47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
UK
Level Contributor
109 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
2 of 5 bubbles Reviewed November 10, 2011

I was attending a conference in the hotel so decided to stay there for convenience. I arrived early evening having walked through the red light district from Gare Noord. A bit of a surprise with the area which has seen better days and seems a bit run down.

First impressions of the hotel were good with a pleasant checkin and obviously a historical building which has kept its character.

My room was a good size with a large separate bathroom but the lighting (3 side lights) was poor and not suitable to work in as a business hotel. To plug in anything you had to crawl under the desk. The bed was two singles pushed together with single duvets but comfy.

The breakfast was a rather limited buffet but was of average selection and quality which was OK but the food in the restaurant in the evening was a different story. The meat (ordered medium rare) was more cremated or well done and over priced EUR45 for a main course a coffee and two glasses of wine. The service was very poor with the bill taking over 30 mins to arrive after asking for it. Apparently they were understaffed and this with a Galic shrug was meant to be my problem!

The rack rate for the cheapest room was allegedly EUR450 per night which would have been extortionate. Luckily I was paying a more reasonable rate but even so it wasn't up to the mark. A bit of work on the food and service and it might be up to average or higher.

  • Stayed November 2011, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank a1001
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Level Contributor
50 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
2 of 5 bubbles Reviewed October 7, 2011

I spent 2 days in this hotel for seminar, not my choice.

Very desappointing,
Rooms are old, smelly, noisy
Wifi is miserable (less than 500k/s !)
Service must be severly reviewed, especially the very rude behaviour of the Esterel restaurant staff.

Meeting rooms are either in the basement or anyhow without windows...

Cannot imagine this is a 5 stars
Not to pur standards today

  • Stayed October 2011
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank MY_visitor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
vbariteau, Director of Sales at Hotel Le Plaza, responded to this review, October 11, 2011
Dear My_Visitor,

We are sorry to read that the hotel didn’t fit to your expectations.

Concerning the Wi-Fi, a bandwidth of 500K/s is available for free. If you need larger one, the cost is 7€ per 24h.
Our seminar rooms are mostly with windows, but it’s true that Memling is situated in the basement and doesn’t benefit from natural daylight.

We would like to thank you for your feedback, which had been considered and the necessary will be done.

We remain at your disposal.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Le Plaza

Property: Hotel Le Plaza
Address: Boulevard Adolphe Max 118 - 126, Brussels 1000, Belgium
Location: Belgium > Brussels
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
#7 Green Hotel in Brussels
#26 Romantic Hotel in Brussels
#30 Luxury Hotel in Brussels
#39 Business Hotel in Brussels
Price Range (Based on Average Rates): $
Hotel Class:4 star — Hotel Le Plaza 4*
Number of rooms: 193
Official Description (provided by the hotel):
The Le Plaza Brussels has 189 guest rooms and suites, each personalized with refined furniture, combining tradition and modernity for the comfort of tourists and business travelers alike. The hotel also offers business services, video-conferencing, and extensive meeting and conference spaces, including Le Plaza Theatre, listed for its historical value by Royal Decree, where every event becomes memorable. ... more   less 
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Also Known As:
Le Plaza Brussels
Le Plaza Hotel

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